Plettenberg Bay Hotel Guide - Hotels with Pool in Plettenberg Bay, Western Cape

"The staff is the key to this place from start to finish!! They deserve a raise !"

"Absolutely fabulous. From the check in with welcome drinks and a tour of the property. Fabulous restaurant where the chef takes the utmost care to address food allergies. The staff were all amazing. The place is beautifully presented. Highly recommend."

"Wonderful location with amazing views. We stayed in the Caribbean suite which had everything you could possibly want"

"The setting is unreal beautiful. If you’re traveling the garden route and only staying a night as we did, make sure to get there early enough to enough the pool and beautiful setting!"

"Perfect "

"Our stay at this hotel began promisingly with a comfortable room, friendly staff, and good food. However, this positive experience took a sharp turn when we returned to find our room door wide open, with all our valuables—electronics, passports, clothing—exposed to anyone who walked by. Given that our room was less than 10 feet from an occupied room and only 50 feet from a restaurant open to the public, this situation was both unsettling and unacceptable. I immediately went to the reception, where the initial response was that housekeeping must still be in the room. This wasn’t the case; the room was empty. Eventually, a manager arrived and explained that an unexpected electrical issue required workmen to access our room throughout the day. Despite having our contact information, the hotel had failed to notify us about this, leaving our belongings vulnerable and exposed. The manager assured us the room was supervised all day, yet we returned to find it entirely unsecured and unattended—a direct contradiction to their assurances. This incident highlighted a complete disregard for guest security. Although we received a half-hearted apology, it was clear that guest safety was not a priority. Had we not been checking out the next day, we would have left immediately. If you value the security of your belongings and peace of mind while traveling, I would strongly advise booking elsewhere."

"Business trip with other travelers as well and we all stayed her, thanks for a great experience"