Best Western hotels in Plummers Plain, Horsham

"Used my phone to check in, operate the lift and as a door key. No waiting in line. Super comfortable bed and very quiet. Strong shower and decent towel. "

"Spacious, modern and clean rooms, excellent service would definitely stay again - thank you!! "

"Hotel is clean and very well located for the station. Rooms are a good size. Pricing was competitive. But for 4 star status I'd expect more attention to detail. There should be bottled water in the rooms (this can be done sustainably), quality toiletries including body lotion (not from dispensers that barely work), better quality fresh ingredients at breakfast, some element of table service, key cards that worked on the lifts... added to which the extractor fan was constantly on and the bedroom phone didn't work. In summary, on this experience it was Premier Inn standard. And I think Premier Inn is ok! But it should be aiming a bit higher."

"Great place to stay when in transit. Kudos to Daria the receptionist. She’s so warm and helpful. All other staff were friendly too "

"Very clean, comfortable and modern. Staff were very friendly and the hotel is conveniently located. The included breakfast was fine too."

"Close to gates"

"Convenient for central Brighton "

"Awesome hotel. Best hotel for Gatwick airport. 10/10. This is my second stay and I'll definitely be back "

"The ocean view is absolutely breathtaking – what a fantastic bonus! A big thank you to The Grand for the complimentary room upgrade. The staff is incredibly friendly and helpful. I’ll definitely be coming back!"