Pointe Seraphine Holidays

Hotel was great. A little dated but totally fine to me!

Loved staying here! Staff was so nice!

I love the Soco house, the staff were very friendly and helpful. Ryan at the front desk was excellent, always making us laugh. Trevor and Zidane at the bar was great. I definitely would stay there again.

The primary advantage is the views from the property. We stayed in family suite I think and the views of the ocean and the mountain were great from there. All of the stays are in the mountain side so I believe views will be great. You need to use their shuttle to go up and down from your room to the lobby from where you have access to the beach and restaurants. The cars if you take a rental will also need to be parked near the lobby. Though everything is good the restaurants inside are expensive. If you are taking all Inclusive then no bother but otherwise if you have a rental car you will have flexibility to go nearby restaurants and pick food up. The pool and the beach is really good.

I think the property needs to be renovated to give it a cleaner fresher look. Some of the staff were outstanding but there were some who were difficult or not very attentive. I think this was due to the lack of support of staff being stretched beyond their capacity. If they got more staff in during busy periods this would help to eleviate the stay.