Politiká Hotel Guide - Hotels with Pool in Politiká, Dirfys-Messapia

"Great value overall, but expectations should be managed. Dinner buffet was GREAT! Breakfast buffet was just ok - pancakes were delicious, but we didn’t like the watery eggs, and the coffee was disgustingly bitter. Overall, had a good selection of breakfast offerings. Cocktails were delightful and they didn’t cheap out on liquor pours. White wine was ‘on tap’ but came out warm. The beer was good. Lobby area was nice. Rooms were awful, especially the bathrooms - painted stucco was meant to look like marble…(😜) and the toilet area had an awful yellow stain that I avoided examining closer! The linens were clean however, and extra pillows were provided. But the beds were super hard. The sandy beach and pool area were GREAT! Staff was AMAZING - very friendly and accommodating, especially Angela at the pool snack bar, who found fruit for our vegan. Overall, it was good value with the buffet but the property was in need of a refresh and update. "

"This property is beyond beautiful and far better in person than the photos which is hard to believe! Designed at a Small Luxury Hotel of the World, it certainly is deserving of such status. Stefano and the team are wonderful hosts and ensure every ask is accommodated. This is a resort to kick back and relax at. If you're looking for a location with a number of activities to do around the area, this is likely not your place. If you're looking for peace, tranquility and picture perfect views, you couldn't pick a better place. It may have just been the season or a one off but our check-out and final billing was quite unpleasant. We have still not received the final accounting bill via email despite the email address being corrected and provided again at checkout. For some reason the preauth on my Amex was not closed as a final charge requiring a second credit card and we then found out after our departure that there was still an outstanding balance. Inconvenient and options on how to clear it up were limited. Sending credit card details via chats and/or emails is not practical, safe or acceptable. I do hope they can develop some better processes in future to support the confidence and safety of their patrons' financial information. "