Port Costa Holidays

Best hotel in SF. When we visit, we always stay. Love the parking, breakfast, and location. Can’t wait to be back

Aubrey was the most welcoming and professional host. Thanks a lot

My family absolutely enjoyed our stay. Wonderful customer service and a great luxury room. Would definitely stay hear again!

Overall, our stay at the Beacon Grand would be a 2.5 star in my opinion. We stayed five nights here so we feel like we really got a sense of the hotel. Immediately as you walk into the lobby after a long travel day you’re assaulted with the smell of cigarettes and pot from off the street that permeates into the hotel from the automatic sliding doors (not totally the hotels fault). Then as you get further into the lobby it smells musty/old. The ceiling was leaking and they had placed towels and buckets on the floor to catch dripping water - this took several days to fix. The rooms were renovated poorly - shotty work with bad dry walls, old pipes in the shower, stains pretty much everywhere. The dust was so bad our allergies started acting up. The 2.5 stars comes from friendly staff interactions and decent location to major tourist attractions. Wouldn’t recommend, especially for the price and how it is marketed as being much nicer than it is. I would have rather spent more and been happier elsewhere.

Kind staff, but heater insufficient for how cold it was, room was freezing when we got there and it took an hour until we could even take our winter coats off. Heater would intermittently only kick out cold air until we unplugged it from power to restart it. Coffee maker was broken. Concrete floors and granite in bathroom was so cold. Weird the breakfast bar was closed on weekends. Maybe we would have had a better experience during a warmer season...