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Soviva Resort - Families Only

3.0 star property
Suburban resort with 4 restaurants and 2 outdoor pools

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Photo gallery for Soviva Resort - Families Only

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Reception
Terrace/patio
Exterior detail
Bar (on property)

Reviews

5.4 out of 10

Popular amenities

  • Hot tub
  • All-inclusive
  • Bar
  • Gym
  • Pool
  • 24/7 front desk

Room options

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About the area

Map
Route EI Kantaoui, Hammam, Port El Kantaoui, 4089

What's nearby

  • El Kantaoui Golf Course - 17 min walk - 1.4 km
  • Acqua Palace Water Park - 3 min drive - 1.9 km
  • Hannibal Park - 3 min drive - 2.6 km
  • Port El Kantaoui Harbour - 3 min drive - 2.3 km
  • Port El Kantaoui Beach - 4 min drive - 2.6 km

Getting around

  • Kalaa Kebira Station - 16 min drive
  • Monastir (MIR-Habib Bourguiba Intl.) - 36 min drive

Restaurants

  • ‪Hard Rock Cafe Port El Kantaoui - ‬2 min drive
  • ‪Salon de Thé Sunflower - ‬3 min drive
  • ‪Formule 1 - ‬3 min drive
  • ‪A la Carte - ‬3 min drive
  • ‪Garden Grill - ‬2 min drive

About this property

Soviva Resort - Families Only

Resort located in Hammam Sousse
You can look forward to a poolside bar, a coffee shop/cafe and a garden at Soviva Resort - Families Only. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the health club; other things to do include beach volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a playground and a hair salon.
Other perks include:
  • 2 outdoor pools and an indoor pool, with a lazy river, a waterslide and sunloungers
  • Free self-parking
  • Supervised childcare (surcharge), coffee/tea in reception and a gift shop
  • A banquet hall, barbecues and a porter/bellboy
Room features
All 513 rooms feature comforts such as air conditioning, as well as amenities such as minibars.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • TVs with satellite channels
  • Balconies, daily housekeeping and phones

All-inclusive details

All-inclusive room rates at Soviva Resort - Families Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German, Russian

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Soviva Golden

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Lazy river
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out fee: TND 80

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Children's club
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 8.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: TND 80

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A deposit is charged to the guest's credit card for any bookings where payment for the stay will be made on site instead of at the time of booking. Transactions will appear as "E-rev Ltd" on credit card statements.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August
No pets and no service animals are allowed at this property

Property is also known as

Soviva
Soviva El Kantaoui
Soviva resort
Soviva resort El Kantaoui
Soviva Hotel Port El Kantaoui
Soviva Resort Port El Kantaoui
Soviva Port El Kantaoui

Frequently asked questions

Does Soviva Resort - Families Only have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool. The swimming pool will be closed during the winter.

Is Soviva Resort - Families Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Soviva Resort - Families Only?

Self-parking is free at this property.

What time is check-in at Soviva Resort - Families Only?

Check-in start time: 2 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Soviva Resort - Families Only?

Checkout is at noon. Late checkout is available for TND 80.

Are there all-inclusive benefits at Soviva Resort - Families Only?

Some rate plans available at this property are all-inclusive.

Where is Soviva Resort - Families Only located?

Located in Hammam Sousse, this resort is within 2 miles (3 km) of El Kantaoui Golf Course, Acqua Palace and Acqua Palace Water Park. Hannibal Park and Zinebledi are also within 2 miles (3 km).

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Soviva Resort - Families Only Reviews

Reviews

5.4
Rating 10 - Excellent. 3 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 6 out of 22 reviews
Rating 2 - Terrible. 6 out of 22 reviews

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Amor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing I like about this property it took.me about an hour to get in to my room with my family and they put me first on a wrong room then the switch me to a dirty one. Horrible.experience.
Stayed 2 nights in Jun 2022

10/10 Excellent

Atef

Stayed 3 nights in Oct 2022

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Roberto

Disliked: Staff & service, amenities, property conditions & facilities
Le manque d'hygiène et propreté dans lhotel et les chambres Personnel pas a la hauteur de ses competences il s'en fou des clients Salle de restauration sale y compris les tables Beaucoup de bruits la nuits du aux discothèques interne et des alentours qui.ne respecte le voisinage et sonorisations Cest ca un hotel a 3 etoiles qui n'en merite aucune Un hotel pas frequentable J'ai remarqué pas mal de femme qui recherche compagnie payante
Stayed 2 nights in Sep 2022

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort

Great value

Hotel was recovering after I presume a long closer so at £16 half board, represented good value. The big downside was that there was only WiFi in the reception area and not the hotel. They did move me to a room close to reception so I could get a signal but really should have WiFi in the rooms. Food wasn't incredible but can't complain for the price. Lack of plug sockets.
Stayed 1 night in Apr 2022

2/10 Terrible

Hela, Montréal

Disliked: Cleanliness, property conditions & facilities, room comfort
L'hotel est affiché 4 etoiles alors qu'en realité cest un trois etoiles, nous avons payé le prix dun quatre etoiles de luxe pour pouvoir manger a lhotel mais nous navons jamais mangé la bas à cause que la nourriture était pourrie. La chambre était sale, vieille et il yy avait enormement de fourmies et d'insectes d'umidité. Le meuble et les matelas sentait l'humidité. Je déconseille fortement. Merci
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2018

4/10 Poor

Devin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would never stay here again. Food was awful , poor service and all inclusive was not all inclusive. Had issues checking in and took 2 hours to get our room
Stayed 2 nights in Aug 2018

6/10 Okay

fredo, frejus

Disliked: Property conditions & facilities, room comfort

hôtel proche de la plage avec une grande piscine

deux jours passé dans cet établissement assez moyen dans l'ensemble

10/10 Excellent

gomez, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Brilliant , amazing time,friendly. I love Tunisia Xxx

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience ever , food not good , no shampo , very bad bed , very old tv and they accept only families , this hotel is not for single .

4/10 Poor

Verified traveller

Disliked: Staff & service
Chambre loin du restaurant. Accès difficile à la plage.

8/10 Good

zenir, algiers

Liked: Cleanliness, property conditions & facilities, room comfort

nice hotel

c'est un hotel bien,chambre neuf,literie propre,resto au choix et equipe accueillente, avec une bonne animation le point negative c'est les 300 metres vers la plage et la proximite de la plage reserver a l'hotel de la plage public.

4/10 Poor

Danièle, Meise - Belgique

Disliked: Cleanliness, property conditions & facilities, room comfort

ben hôtel de l'extérieur, mais...

très déçue - un bel hôtel, mais beaucoup de choses laissent à désirer ! personnel non organisé au restaurant - nourriture pas fort variée - propreté en général laisse à désirer également, enfin bref, mauvaise expérience de vacances ! Je me demande même comment ça se fait qu'il a autant d'étoiles ! on ne sait même pas si c'est 3 ou 4

6/10 Okay

penelope, amiens

trop d anglais et peu de service fait en francais

deçu par la priorite et le service donne aux clients anglais par rapport à ns français trop de differneces on ne s est pas senti à l aise dans l etablissement ns avions l air d etre transparents spectacles et animations qu en anglais c dommage experience à ne pas refaire

4/10 Poor

messadaa, paris

Disliked: Property conditions & facilities, room comfort
sans plus

8/10 Good

carthage, Paris

3 jours de détente

Nous avons passé 3 jours au bord d'une belle piscine, spacieuse et très bien entretenue .. Belle ambiance générale,. cuisine correcte , variée. Personnel qui pourrait être plus souriant, très sollicitée et sous pression, mais qui sont làquand on leur pose une question. Spectacles du soir assez basic , pour enfants : amlusants ! Bref séjour à recommander !!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel

das Soviva Resort ist ein ausgezeichnetes Hotel, ich bin öfters in Tunesien, jedoch in der Regel privat bei Freunden. Dieses Mal brauchte ich eine Übernachtungsmöglichkeit in der Nähe vom Flughafen Enfidha und war positiv überrascht über den guten Service dieses Hotels.

6/10 Okay

Verified traveller

Could have been better

When I was there some territory improvement and other renovation work took place so uncomfortable noise and smells were disturbing