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Grand Hotel and Casino

4.0 star property
Bayside hotel with bars/lounges and 24-hour front desk

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Photo gallery for Grand Hotel and Casino

Terrace/patio
Deluxe Room, Harbour View | Terrace/patio
Panoramic Suite
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 43 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, Harbour View

Standard Room, Harbour View

Standard Room, Harbour View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Harbour View

Deluxe Room, Harbour View

Deluxe Room, Harbour View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 23.0 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
Lini Highway, P.O Box 3061, Port Vila, Efate

What's nearby

  • Iririki Island - 1 min walk
  • Port Vila Market - 3 min walk
  • Parliament House - 10 min walk
  • University of the South Pacific - 19 min walk
  • Pango Point - 9 min drive

Getting around

  • Port Vila (VLI-Bauerfield) - 19 min drive

Restaurants

  • ‪The Beach Bar - ‬10 min drive
  • ‪Port Vila Central Market - ‬4 min walk
  • ‪Stone Grill - ‬19 min walk
  • ‪Reefers Restaurant & Rum Bar - ‬19 min walk
  • ‪warhorse saloon - ‬2 min drive

About this property

Grand Hotel and Casino

Upscale family-friendly hotel by the ocean
You can look forward to a poolside bar, a terrace and dry cleaning/laundry services at Grand Hotel and Casino. The on-site restaurant, Crystals Restaurant, offers breakfast, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a business centre.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Multilingual staff, ATM/banking services and luggage storage
  • Concierge services, tour/ticket information and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 74 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as furnished balconies and air conditioning.
Other amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • 32-inch HDTVs with satellite channels
  • Separate sitting areas, fridges and childcare services

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VUV 2,600 for adults and VUV 1,300 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crystals Restaurant
  • Hemisphere Lounge Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: VUV 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VUV 3500 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VUV 2600 for adults and from VUV 1300 for children
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1600 (one-way), (up to 18 years old)
  • Late check-out fee: VUV 2000 (subject to availability)
  • Rollaway bed fee: VUV 3500 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Casino Port Vila
Grand Hotel & Casino Port Vila
Grand Hotel Casino Port Vila
Grand Hotel and Casino Hotel
Grand Hotel and Casino Port Vila
Grand Hotel and Casino Hotel Port Vila

Frequently asked questions

Does Grand Hotel and Casino have a pool?

Yes, this property has an outdoor pool.

Is Grand Hotel and Casino pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Hotel and Casino?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Grand Hotel and Casino?

Checkout is at 11 AM. Late checkout is available for VUV 2000 (subject to availability).

Does Grand Hotel and Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VUV 1600 per person applies.

Where is Grand Hotel and Casino located?

This family-friendly Port Vila hotel is located on the Strip, within a 5-minute walk of Iririki Island, Port Vila Market and Feiawa Park. Chinatown and Independence Park are also within 10 minutes.

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Grand Hotel and Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 197 out of 594 reviews
Rating 8 - Good. 275 out of 594 reviews
Rating 6 - Okay. 92 out of 594 reviews
Rating 4 - Poor. 22 out of 594 reviews
Rating 2 - Terrible. 8 out of 594 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

As always the best hotel in town!
Stayed 2 nights in Sep 2024

6/10 Okay

Sherona

Liked: Property conditions & facilities
Breakfast was very inconsistent when they had bigger function on inhouse they put a bit of effort into buffet. Some staff were really amazing but management was poor
Stayed 6 nights in Nov 2024

8/10 Good

david samuel

Very friendly staff Exchange rates are better in town
Stayed 8 nights in Aug 2024

8/10 Good

joshua

Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.
Stayed 1 night in Sep 2024

8/10 Good

Tom

Great Hotel
The Hotel and location are great, our issue was that next door to the hotel is a shipping dock and a shipyard, a barge was continuously running a bilge pump, and the ship yard continuously banging on the hull renovating an old ship, in turn very noisy during the day and night especially if out on the balcony.
Stayed 10 nights in Oct 2024

6/10 Okay

Damien

Liked: Amenities
The corner suite is a great look! The finishes are extremely dated
Stayed 3 nights in Nov 2024

10/10 Excellent

Susie

We had a wonderful stay. The staff were amazing!
Stayed 1 night in Mar 2024

10/10 Excellent

CAROLINE

This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.
Stayed 3 nights in Aug 2024

6/10 Okay

Linda

We found the room got too hot as air conditioner wasn’t working properly
Stayed 2 nights in Dec 2024

10/10 Excellent

juan

Great location ,very central to everything ,spacious rooms and lovely staff.
Stayed 4 nights in Oct 2023

10/10 Excellent

Katherine

Wonderful staff and beautiful property
Stayed 5 nights in Sep 2023

4/10 Poor

Adrianus

Needs a lot of help, currently it’s just a place to stay and, to be honest, not worth it.
Stayed 7 nights in Aug 2024

8/10 Good

Milind

Our stay was good. The staff were very friendly and helpful.
Stayed 5 nights in Nov 2023

8/10 Good

WARREN

Very Central
lovely helpful staff. Internet so-so. - A few problems with the shower but came right,
Stayed 4 nights in Aug 2024

6/10 Okay

Steven

Hotel and staff were fab, our only issue was the pool was out of action for maintenance. I know this needs to be done but when a main part of your holiday plans was to laze around a pool it did put a dampener on things. You could go over to Iririki Island to have a swim in the pool but at $25 per person it’s not feasible for the duration of the holiday. Vouchers should have been offered, or at least an email explaining and giving the option to rebook somewhere else.
Stayed 5 nights in Oct 2024

6/10 Okay

Trevor

Staff we lovely but construction work was bery noisy
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Quiet waterfront property with very friendly staff and great views.
Stayed 8 nights in Nov 2023

10/10 Excellent

Virginia

Lovely hotel with great views

8/10 Good

Vikas

Good location and courteous staff.
Stayed 12 nights in Nov 2022

10/10 Excellent

Greg

It was undergoing some upgrading painting outside, but very nice
Stayed 7 nights in May 2024

10/10 Excellent

J Scott

Really Nice!
Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.
Stayed 2 nights in Jan 2024

8/10 Good

Audrey

Great position, comfortable enough and lovely, helpful staff.

8/10 Good

Garry

The place is a little dated but staff and food were fantastic
Stayed 10 nights in Jun 2023

10/10 Excellent

Michael

Staff and management were excellent
Stayed 5 nights in Feb 2023

8/10 Good

Rachael

Right in the heart of town so it’s the place to be. Staff are super friendly and attentive. Rooms are really comfortable.
Stayed 10 nights in Sep 2023