Prado 2024 Holidays

This property is very unique and the concept is quite cool. Definitely made me realize that windows may be a necessity for my everyday living lol. The room was spacious for a solo traveler. I loved that the hotel still looked very new and modern and had great amenities. The breakfast was a nice touch. I didn’t stay in the hotel much but to just sleep. The location is very convenient as it is around the corner from a Main Street with shopping and food. Would stay here again.

The property was very clean and tidy. One thing that could be improved is maybe heat the outdoors pool as it was cold

Property impeccable, Sara was very helpful offering us all kind of great information. You may find everything you may need. Definitely we will come back. You are very close of all attractions!

Beautiful room once I got in but very hard to get in the building. I arrived to Porto a few hours early via train and wanted to see if I could leave my bags with the property prior to check in. Unfortunately they don't send checkin information prior to checkin time, at least in my case. I was able to find another number to talk to someone on Whatsapp but I found the face to face interaction rather rude after dragging my luggage and myself uphill. My stay there once I got past checkin was fine and close to much of what downtown has to offer. I never had to get on a bus, however I did get a Bolt ride to the airport. My advice to this property is to double-down on its communication with its guests prior to arrival. Let folks know what to expect at least 6 hours before they are expected to arrive, especially if they want to operate without a front desk associate. It will make a world of difference for your business in happy returning guests.

Empathetic and kind customer service! Very nice, simple, clean room with very comfortable bed. Just what we needed.