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Royal Residence Ungelt

4.0 star property
Pet-friendly hotel connected to a shopping centre in Prague with 2 restaurants

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January 2025

Photo gallery for Royal Residence Ungelt

Suite, 3 Bedrooms | Balcony
Front of property – evening/night
Lobby sitting area
Apartment
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Room options

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About the area

Map
Tyn 10, Prague, 110 00

What's nearby

  • Old Town Square - 3 min walk - 0.3 km
  • Prague Astronomical Clock - 4 min walk - 0.4 km
  • Sex Machines Museum - 5 min walk - 0.5 km
  • Wenceslas Square - 7 min walk - 0.7 km
  • Charles Bridge - 17 min walk - 1.4 km

Getting around

  • Namesti Republiky Station - 4 min walk
  • Prague-Masarykovo Station - 9 min walk
  • Vaclav Havel Airport (PRG) - 37 min drive

Restaurants

  • ‪Černá Madona Celetná - ‬2 min walk
  • ‪Ambiente Pasta Fresca - ‬1 min walk
  • ‪U Supa - ‬3 min walk
  • ‪The Dubliner - ‬2 min walk
  • ‪Chapeau Rouge - ‬2 min walk

About this property

Royal Residence Ungelt

Upscale hotel revitalised in 2017 and located near Old Town Square
A short walk from Prague Astronomical Clock and Wenceslas Square, Royal Residence Ungelt provides shopping on-site, 2 coffee shops/cafes and dry cleaning/laundry services. For some rest and relaxation, visit the 2 hot tubs, and indulge in a body treatment, a massage or hydrotherapy. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Laundry services, tour/ticket information and a 24-hour front desk
  • Concierge services, a lift and multilingual staff
Room features
All guest rooms at Royal Residence Ungelt have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and desks

Languages

Czech, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 7 for adults and EUR 3.50 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Vabene Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 1216

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 102-cm TV

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 3.5 for children
  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Ungelt Hotel
Ungelt Hotel Prague
Ungelt Prague
Royal Residence Ungelt Hotel Prague
Royal Residence Ungelt Hotel
Royal Residence Ungelt Prague
Royal Residence Ungelt
Royal Residence Ungelt Hotel
Royal Residence Ungelt Prague
Royal Residence Ungelt Hotel Prague

Frequently asked questions

Is Royal Residence Ungelt pet-friendly?

Yes, Royal Residence Ungelt allows cats and dogs (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Royal Residence Ungelt?

Valet parking is available for EUR 25 per day.

What time is check-in at Royal Residence Ungelt?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Royal Residence Ungelt?

Checkout is at 11 AM.

Does Royal Residence Ungelt provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 30 per vehicle applies.

Where is Royal Residence Ungelt located?

Located in Prague City Center, this hotel is within a 5-minute walk of Royal Route, Old Town Square and Prague Astronomical Clock. Palladium Shopping Centre and Wenceslas Square are also within 10 minutes. Namesti Republiky Station is only a 4-minute walk and Náměstí Republiky Stop is 6 minutes.

Royal Residence Ungelt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 190 reviews" "
Rating 8 - Good. 73 out of 190 reviews" "
Rating 6 - Okay. 14 out of 190 reviews" "
Rating 4 - Poor. 6 out of 190 reviews" "
Rating 2 - Terrible. 3 out of 190 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

B, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very close to perfect, and I would stay again. It's location is right behind Old Town Square. You can roll out of bed and be at the center of everything with a stroll across a courtyard. Additionally, that courtyard is brimming with fun restaurants and shops. The staff is friendly, funny, and helpful. My group had the staff make dinner reservations and book us tours. They were always eager to assist. The room was small but pleasant and comfortable. The bathroom was gigantic and modern. However, there were a few cons and I wanted to let fussy travelers know that this is not the Four Seasons. It's in a centuries old European building. There are stairs. It can get stuffy. And the courtyard is noisy at night. Oh! And this hotel does not appear to have American standard style washcloths. Though we had all normal style linens, there were no washcloths, and we had brought none with us. The hotel did not have them when we asked. We had to improvise and ended up finding a suitable replacement at a nearby shop. If you want to be in the center of the action and be able to walk to everything, stay here. If I go back to Prague, I will surely stay here again. The location is just the best.
Stayed 5 nights in Jul 2018

10/10 Excellent

Richard, Bennington, VT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in Old Town Square of Prague. Our suite was very spacious and comfortable. Best bed I've slept on in years. Staff was very welcoming and helpful. I would definitely look to stay there again should i return to Prague.
Stayed 5 nights in Jul 2018

10/10 Excellent

bo, brisbane AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The staff members were friendly! Comfortable room!!
Stayed 2 nights in Feb 2018

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location! Great customer service!
Stayed 1 night in Jan 2018

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t even bother to stay anywhere else. Perfect!
Well worth the stay here. Grand rooms, excellent location to the old town square, and service is excellent. Also the breakfast buffet is fantastic. I’m sure there are other hotels in the area that are great but why would you take the chance when this place has it right.
Stayed 3 nights in Dec 2017

2/10 Terrible

Audrey, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No comment
Least said the better about our experience although I will be taking this further
Stayed 4 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Free WiFi extremely weak = no Bath hotwater unstable Staff(manager) at counter not polite
Stayed 4 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Spacious room and nice staff
Location is at the very central Prague, touristy area. things are too pricey like a cup of coffee in a cafe, a bottle of water in a corner shop compared to other places, if you walk away about 20 minuets (still very very central) those things are found at less than half price. Personally, there are better hotels at the same price with more convenience. The hotel services were okay though, shamefully the room lights were too dark(not warm colour) and didn’t have a bathtub even though the room was very spacious and gorgeous. If the light were in a warm colour, would be ten times better. They can keep your luggage after check out with no limited time or charge, that was very good.
Stayed 2 nights in Nov 2017

10/10 Excellent

Kathy, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Stayed for 3 nights. The room was huge, very comfortable bed.Well stocked mini bar, coffee machine and large TV. Mini bar prices were very reasonable. Lovely bathroom and all the usual toiletries and hair drier. We also had a small sitting room. Excellent staff who spoke good English and were very helpful. Very clean and comfortable and would definitely stay there again. Superb breakfasts. Didn't try the beer spa...maybe next time! 2 minutes walk from the old town square with lots to do, clock tower, town hall etc. A really good jazz club 2 minutes walk away and plenty of good places to eat.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and room
Historic building in an excellent location. The room was beautiful and incredibly big and quiet. It also had some a minibar, a Nespresso machine (wow!) and a safe. Washroom/toilet were split in two and both were renovated, clean and the shower was great. Breakfast at the Vabene restaurant is very good.
Stayed 3 nights in Oct 2017

8/10 Good

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is prime
Great location close to old Town Square. Barely a block. Large rooms. Only issue is to figure out the entrance to the hotel and then to the room. That was a challenge on day 1.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service
Nice room but some downsides
There are 4 buildings in this hotel and some do NOT have elevators, and the guy at the front said "we never promised elevators in any reservations", though they had very noce porters and they will help you with lugguages. The rooms are very spacious and the ceiling was very high which was nice, also very nice bathroom and also second toliet in a smaller bathroom. The downsides of this hotel: depends on the which building and side you take, there are bars that open til late at night- noisy, also scary enterances to the building and a big key chain and key to carry(no card key)
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the middle of the old town! Clean and spacious room. Renovated and spacious bathroom.
Stayed 3 nights in Sep 2017

10/10 Excellent

Corine, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to square.
Wonderful hotel stay only complaint would be was a little loud with the night life-I think it's just that everything echoes in the tiny walk ways! Would recommend having hotel provide a driver from hotel we did and he was great! Made us laugh the whole way! The front desk people were warm and friendly, and were happy to speak in English! Rooms were very large!
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This hotel was in a great location near The Old Town Square. All the staff were very friendly and helpful.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Close to main square Room is A+, clean , bed are super confortable
Stayed 2 nights in Aug 2017

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location history location location
A little hard to find it first and the set up is a little odd but our two-room sweet was spacious and nicely accommodated, with a great shower. The breakfast was quite large and very good and the front desk staff were consistently helpful The very best thing was that we were Only footsteps away from the huge main square but because of the courtyard setting everything was quiet and low-key.
Stayed 4 nights in May 2017

10/10 Excellent

Xin Ni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of the Hotel
Overall stay is very amazing and it is of walkable distance to mamy attractions. Hotel is comfy as well. The only bad thing is that the water temperature for shower is a bit hard to control.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was good but wi-fi was terrible.
Hotel itself was nice and room was good. Reception was kindly helped me to book restaurant and change taxi reservation. But one big problem was wi-fi. Wi-fi in this hotel was terrible, like wi-fi connection was good for one minute, but then wi-fi was disconnected for next nine minutes, and repeating this two situations. So I could not make visiting plan around old city area without stress.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and large apartment
We stayed as a family of five and the for the price we paid I don't think there would be a better location as the apartment is a minutes walk from the main square. The nearest Metro stop is a five minute walk away by the main shopping centre. The only downside to the apartment was that there was no iron in the room and when we got one from reception it was a non steam iron and pretty useless. That is a minor niggle though and I would highly recommend these apartments to anyone visiting. We would certainly stay there again.

8/10 Good

April, Kelowna BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to Old Town Square
Great location, clean and spacious. It was a little difficult to find originally, but once we found it check-in was quick and smooth. It was a little noisy from night street noise, but not unbearable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GO just for the chandeliers
We stayed two nights. Loved this hotel. Booked a ride from airport and they were there waiting. Easy check in. Big bathroom, good water pressure and huge windows. Loved the chandeliers in each of the rooms. Lots of space

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Large rooms, great location.
Hotel is nice, deluxe suite was very big, but our room overlooked the street and it was EXTREMELY noisy until about 4am every night. Not sure if there is a bar or a dance place below the rooms, but very difficult to sleep.

6/10 Okay

kylie, Australia

Liked: Room comfort
Disliked: Staff & service
If your in Prague to party then this is your hotel

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only downfall was noise level at night