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"Lovely hotel, had a few problems with the spa but was quickly rectified with kindness and courtesy "

"Beautiful building in a quiet location. The staff were very helpful especially the receptionist Natalie who was very understanding over my predicament of maybe needing a room if my Dad was released from hospital late that same day. Good breakfast. Fan in room which I used as it was warm. "

"The comfiest bed we have ever slept in - from the matress to the pillows & quilt it was all so good we didn't want to out if it! Shower was lovely and aircon in the room was definitely a huge plus point. Friendly service and food was good at breakfast too. Room and bathroom was cleaned to a high standard. Didn't use the pool so not sure but sure it's lovely too "

"The room was clean and the bed was comfortable. The shower was amazing! "

"Paintings in the restaurant and bar very interesting History of where the interior furnishings came from and what the building has been used for over the years is worth investigating "

"Good solid hotel which had its best time in the 1980s so it’s a bit tired but the staff are great and the spa area was lovely. I would definitely come again!"

"Much improved hotel, particularly regards the now quick and easy check in process. All staff were efficient and pleasant. Room was excellent and very spacious. "

"Excellent hotel well located for the city centre and very close to the Utilita Bowl. "

"Friendly and efficient staff"