Promina Holidays

In spite of advising of our late arrival just prior to reaching the hotel (train delayed from Zagreb to Split) the Reception Desk and Hotel were closed. We had to call a number and waited 15 minutes while someone turned up to admit us. The air conditioning unit in our room was switched off (the owner is cheap and likes to save money we heard) and it pumped out hot air when we tried it. A disappointing end to a long day of travel

Hotel was great, staff weee friendly, we were able to check in early and got a free upgrade

The property is awesome! The photos don’t do it justice. We stayed in the old town first then on the way back we stayed here and it was a really different area which gave another viewpoint on Split. I highly recommend. The staff also were great!

This is an amazing hotel. It is clean, quiet and convenient. Our reservation included breakfast that was extraordinary. The hotel is located very close to all tourists attractions. Over all 5 stars!!

Overall the hotel was good, although personally I would not stay here again. My personal points. Pros 1) staff very friendly and helpful. 2) maids were excellent, room was also spotless. 3) general hotel was clean and well presented. 4) close to a small beach, although the beach was often crowded and the sea was quite shallow, if you like swimming it was possible to wade out 150m to the deaper water. 5) walkable distance to the old town, approx 15-20 min walk depending on your pace. 6) shops and restaurants in walkable distance from the hotel. 7) good central location. 8) good breakfast, although I would like to see more options instead of the same food choices every single day 9) spa, health and wellbeing was excellent Cons 1) very small gym, if more than 3 people wanted to use the weights it would be a struggle. 2) the hotel charge for parking, which for a 5 star hotel I couldn’t believe, it cost me 20 euros day (140 over the week) What I also did not like was the limited parking spaces and I often had to park outside the hotel grounds in the overflow spaces, there was an event while we there and I was also told I had to leave my car keys as my car might have to be moved to the garage to allow a space for other cars. 3) on Friday there was a wedding at the hotel and the main lobby was full and noisy. The noise went on until 4am in the morning we little regard for the guests staying at the hotel. 4) limited coffee supplies, 1x teabag and coffee per day.