4/10 Poor
Myesha
Travelled with partner
17 Nov 2024
Disliked: Staff & service, amenities
This was my fiancés bday trip. The Tides was not my pick, but his based off the pictures and reviews. He’s pickier than I am, so he was totally upset with our stay. To say I was disappointed as soon as we pulled up was an understatement. I actually wanted to change resorts, but the one I wanted to go to was booked. Expedia photos are very deceiving. Not a beach front hotel as it looks and the pool looks more like a property fountain. They have converted a room into the office/gym. At check in they require a $500 deposit for incidentals, but honestly there is nothing worth $500 there if you ask me. Got into the room and was not as nice as pictures. Limited dishes (4 cups, few plates and silverware), no bowls, miniature pan and 2 pots. The dishwasher door slammed to the ground when opened, utilizing the balcony door was like moving a boulder and did not meet to completely close, shower knobs fell off every time they were touch, made a complaint on first day and since no other rooms were available, was told maintenance would be up and the whole 5 days no one ever came. The room is not equip with any dressers, if it can’t be placed on one of the five provided hangers, you live out of your suite case as we did. Total renovation needed. Resort being built right next to this place and they work 7 days a week so 6 AM people are banging and hollering. No view of the ocean unless your on the right side of the building, you are looking at the next resort and road. Assistance limited
Myesha
Stayed 4 nights in Nov 2024