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Banyan Tree Puebla

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Banyan Tree Puebla

Exterior
Outdoor pool, pool umbrellas, pool loungers
Interior
Serenity Suite | View from room
Lobby
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Breakfast available
  • Pet-friendly
The current price is €159
includes taxes & fees
21 Apr - 22 Apr

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Urban Bliss

Premium bedding, pillow-top beds, minibar, in-room safe

Urban Bliss

Highlights

Air conditioning
Heating
Dining table
TV
Premium bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Suite

Bliss Suite

Bliss Suite

Highlights

Air conditioning
Heating
Dining table
TV
Premium bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • 93 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Suite

Serenity Suite

Serenity Suite

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Premium bedding
Separate bedroom
  • 116 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Room Double

Urban Room Double

Urban Room Double

Highlights

Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Harmony Suite

Harmony Suite

Harmony Suite

Highlights

Separate dining area
Air conditioning
Heating
Dining table
TV
Premium bedding
Separate bedroom
Blackout curtains
  • 210 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Room King

Urban Room King

Urban Room King

Highlights

Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Premium bedding
Separate bedroom
Pillow-top bed
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Junior Suite

Bliss Junior Suite

Bliss Junior Suite

Highlights

Air conditioning
Heating
Dining table
TV
Premium bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Junior Suite Double

Urban Junior Suite Double

Urban Junior Suite Double

Highlights

Air conditioning
Heating
Free cots/infant beds
Dining table
TV
Premium bedding
Separate bedroom
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Urban Junior Suite King

Urban Junior Suite King

Urban Junior Suite King

Highlights

Air conditioning
Heating
Dining table
TV
Premium bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
10 Norte #1402, Col. Barrio del Alto, Puebla, PUE, 72000

What's nearby

  • Puebla Convention Center - 7 min walk - 0.6 km
  • Zócalo de Puebla - 14 min walk - 1.2 km
  • Fort Loreto - 20 min walk - 1.7 km
  • Puebla Cathedral - 20 min walk - 1.7 km
  • Centro Expositor - 6 min drive - 3.4 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 39 min drive

Restaurants

  • ‪Rooftop Banyan Tree - ‬1 min walk
  • ‪El Ranchito - ‬1 min walk
  • ‪El Desayunador - ‬4 min walk
  • ‪La Reunión de las Huertas - ‬6 min walk
  • ‪Café Rentoy - ‬6 min walk

About this property

Banyan Tree Puebla

Luxury family-friendly hotel near Zócalo de Puebla
Puebla Cathedral and Centro Expositor are located near Banyan Tree Puebla, which provides a rooftop terrace, a coffee shop/cafe and a garden. Treat yourself to a sports massage, a body wrap or a facial at Banyan Tree Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, dinner and Thai cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Local cuisine breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), a front desk safe and a lift
  • Meeting rooms, smoke-free property and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 78 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Children's slippers and childcare services
  • Bathrooms with rainfall showers and designer toiletries
  • Wardrobes/cupboards, a personal chef and coffee/tea makers

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: MXN 800 for adults and MXN 800 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bar Los Lavaderos
  • Pasquinel Bistrot
  • Rooftop Bar
  • Saffron
  • Trattoria Cello-proximame

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Dining table
  • In-room babysitting
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 4,951 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Chef service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1260 per pet, per day
1 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 1000.0 per night.

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately MXN 800 for adults and from MXN 800 for children
  • Airport shuttle fee: MXN 1250 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: MXN 220.00 per day
  • Pet fee: MXN 1260 per pet, per day
  • Rollaway bed fee: MXN 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 7 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Property is also known as

Rosewood Puebla Hotel
Rosewood Puebla
Hotel Azul Talavera
Azul Talavera Hotel
Banyan Tree Puebla Hotel
Banyan Tree Puebla Puebla
Banyan Tree Puebla Hotel Puebla

Frequently asked questions

Does Banyan Tree Puebla have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Banyan Tree Puebla?

As of 10 Apr 2025, prices found for a 1-night stay for 2 adults at Banyan Tree Puebla on 21 Apr 2025 start from €158.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Banyan Tree Puebla pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of MXN 1260 per pet, per day.

How much is parking at Banyan Tree Puebla?

Valet parking is available for MXN 220.00 per day.

What time is check-in at Banyan Tree Puebla?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Banyan Tree Puebla?

Checkout is at noon.

Does Banyan Tree Puebla provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 1250 per vehicle applies.

Where is Banyan Tree Puebla located?

This family-friendly Puebla hotel is located in the historical district, within a 15-minute walk of Five Wounds of San Francisco Conventional Church and Zócalo de Puebla. Puebla Cathedral and Centro Expositor are also within 1 mile (2 km). Puebla–Cholula Tourist Train Terminal is 26 minutes by foot.

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Banyan Tree Puebla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 443 out of 593 reviews
Rating 8 - Good. 85 out of 593 reviews
Rating 6 - Okay. 30 out of 593 reviews
Rating 4 - Poor. 20 out of 593 reviews
Rating 2 - Terrible. 15 out of 593 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Excellent property
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Beautiful hotel located in the heart of downtown Puebla
Stayed 1 night in Feb 2025

8/10 Good

Doris

Beautiful property and great staff. The food was average at the hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Fantastic property, modern, beautiful, well appointed and decorated! Amazing and well trained staff; super friendly, helpful and knowledgeable! A million thanks for an absolutely wonderful stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Shuangxia

I like this hotel, everything is perfect!
Stayed 1 night in Feb 2025

10/10 Excellent

Lluvia

Great experience staying at this Hotel, service was great and the food delicious
Stayed 1 night in Dec 2024

10/10 Excellent

Alberto

The room is beautiful!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Angélica

Excelente todo
Stayed 2 nights in Feb 2025

10/10 Excellent

Arun

Great location, amazing views from rooftop dining/pool area, good dining optione
Stayed 4 nights in Dec 2024

10/10 Excellent

MARISOL

Very friendly people, very clean place, staff is very polite, we enjoyed our staying.. we will definitely come back. Love it!
Stayed 4 nights in Jan 2025

10/10 Excellent

SOJUNG

great
Stayed 1 night in Feb 2025

8/10 Good

Ruben

Great property restoration. Garden view from the restaurant is phenomenal.
Stayed 1 night in Nov 2024

10/10 Excellent

Eve

Amazing hotel, staff and service
Stayed 1 night in Aug 2024

10/10 Excellent

Septian

Great hotel
Stayed 2 nights in May 2024

10/10 Excellent

Yesenia

We loved our stay at the Banyan Tree Puebla. The staff were great and treated us with so much kindness. There was so many restaurants, shopping and touristy things to do just walking distance from the hotel. The hotel in general was so clean and well kept. We love to come back again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sylvester

If you visit Puebla and want a perfectly-located hotel with every amenity, then the Banyan Tree is the right choice. It's a beautiful property close to the historic center, and the staff is great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Harry

The hotel is perfect.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gale

Loved the rooftop view and swimming pool. Also they delicious Thai food there. The employees were fabulous! Very responsive and welcoming!
Stayed 4 nights in Jul 2024

10/10 Excellent

María Haydé

The design was superb, very nice property with good service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gilberto R. Ruiz

Fantastic facilities, stellar service and good food venues.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ibrahim

Very nice!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

First trip to Puebla after seeing this property a couple of years ago. Staff are best of all
Stayed 4 nights in Jun 2024

10/10 Excellent

Zachary

Amazingly comfortable le hotel, beds super comfy, tub for 2 and great location. Rooftop great for sunsets, clean and friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

The staff were excellent
Stayed 3 nights in Apr 2023

10/10 Excellent

Raquel

Best stay ever
The hotel was beautiful and had a lot to offer. Our stay was filled with activities like a mixology class and a cooking class. Both were great and the food recipes outstanding. I shout out to Araceli and Fernando our chefs. A special thank you to miguel who was the best waiter ever. Thank you for making our stay as if it were our home. Accommodations we perfect. The only thing I would add is a full length mirror in the room
Stayed 3 nights in Aug 2024