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Collection O Hotel Del Portal, Puebla

3.5 star property
Colonial hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Collection O Hotel Del Portal, Puebla

Standard With View
In-room safe, desk, soundproofing, iron/ironing board
Balcony
Lobby sitting area
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is €32
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior With View

In-room safe, desk, soundproofing, iron/ironing board

Superior With View

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior

In-room safe, desk, soundproofing, iron/ironing board

Superior

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Beds

Standard Two Beds

Standard Two Beds

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Three beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Three beds

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard With View

In-room safe, desk, soundproofing, iron/ironing board

Standard With View

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Two Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Two Single Beds

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple

In-room safe, desk, soundproofing, iron/ironing board

Standard Triple

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

In-room safe, desk, soundproofing, iron/ironing board

Family Room

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
Laptop-compatible safe
  • 12 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Standard

In-room safe, desk, soundproofing, iron/ironing board

Standard

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Two Beds With View

In-room safe, desk, soundproofing, iron/ironing board

Standard Two Beds With View

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Single Beds With View

In-room safe, desk, soundproofing, iron/ironing board

Standard Two Single Beds With View

Highlights

Soundproofed
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
Laptop-compatible safe
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.1 km
  • Puebla Cathedral - 6 min walk - 0.5 km
  • Puebla Convention Center - 8 min walk - 0.8 km
  • Fort Loreto - 5 min drive - 2.8 km
  • Centro Expositor - 7 min drive - 4.2 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 40 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Porfiriana - ‬1 min walk
  • ‪The Italian Coffee Company - ‬1 min walk
  • ‪Vittorio's - ‬1 min walk
  • ‪Café & Tocino - ‬1 min walk

About this property

Collection O Hotel Del Portal, Puebla

Hotel near Zócalo de Puebla
Puebla Cathedral is located near Collection O Hotel Del Portal, Puebla, which provides a terrace, dry cleaning/laundry services and a bar. The on-site Mexican cuisine family restaurant, LA NOGADA, offers lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Meeting rooms, a porter/bellboy and tour/ticket information
  • Concierge services, a 24-hour front desk and a vending machine
  • A front desk safe, luggage storage and a computer station
Room features
All 90 rooms include comforts such as laptop-compatible safes, as well as perks such as free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 120 per night)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LA NOGADA

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: MXN 120 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

There is limited hot water on site
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel del Portal
Hotel del Portal Puebla
Collection O Portal, Puebla
Collection O Hotel Del Portal
Collection O Hotel Del Portal Puebla
Collection O Hotel Del Portal, Puebla Hotel
Collection O Hotel Del Portal, Puebla Puebla
Collection O Hotel Del Portal, Puebla Hotel Puebla

Frequently asked questions

Is Collection O Hotel Del Portal, Puebla pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Collection O Hotel Del Portal, Puebla?

As of 7 Mar 2025, prices found for a 1-night stay for 2 adults at Collection O Hotel Del Portal, Puebla on 9 Mar 2025 start from €31.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Collection O Hotel Del Portal, Puebla?

Check-in begins at 3:00 PM.

What time is check-out at Collection O Hotel Del Portal, Puebla?

Checkout is at noon.

Where is Collection O Hotel Del Portal, Puebla located?

Located in Puebla Historic Center, this hotel is steps away from Zócalo de Puebla and Puebla Cathedral. Iglesia de la Compañía and Santa Monica Convent and Museum of Religious Art are just steps away. Puebla–Cholula Tourist Train Terminal is 24 minutes by foot.

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Collection O Hotel Del Portal, Puebla Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 307 out of 791 reviews
Rating 8 - Good. 256 out of 791 reviews
Rating 6 - Okay. 118 out of 791 reviews
Rating 4 - Poor. 59 out of 791 reviews
Rating 2 - Terrible. 51 out of 791 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Norma

Great location.. the hotel is a historic building so it needs some upgrades but overall we had a pleasant stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Yesenia

I've stayed her a couple of times and staff is always very pleasant and helpful. Property is conveniently in the center of Puebla with a walkable park. I love staying here with my family.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rafael

Very good location
Stayed 1 night in Nov 2024

10/10 Excellent

Ángel

Every thing its very good
Stayed 1 night in Feb 2025

10/10 Excellent

Alma

I love this place is amazingthanks to all the staff very friendly 💕
Stayed 3 nights in Oct 2024

8/10 Good

Margarita

It was close to the places I wanted to visit in the Historic Centre
Stayed 1 night in Nov 2024

8/10 Good

Erika

Love it!
Stayed 1 night in Jan 2025

10/10 Excellent

Gloria

i love the area is really good
Stayed 2 nights in Oct 2024

6/10 Okay

emilio

Good
Stayed 2 nights in Feb 2025

8/10 Good

Gustavo

Location/Price
Stayed 1 night in Dec 2024

8/10 Good

Alexis

Good location
Stayed 1 night in Jul 2024

10/10 Excellent

gerardo

Colonial place
Stayed 4 nights in Sep 2024

10/10 Excellent

Rovin

Guests should have a slipper for moving around in the room, tiles are very cold. Otherwise it is a pleasant stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Viktoria

😀
Stayed 2 nights in Dec 2024

8/10 Good

Yves

Unfortunately there was notable differences between the advertising done by Expedia and the equipment available in the room. The staff made sure after offering an other room that we have a mini frigo and a safe.
Stayed 4 nights in Jan 2025

10/10 Excellent

GUZMÁN HERNÁNDEZ

Liked: Amenities
:)
Stayed 1 night in Dec 2024

10/10 Excellent

Olga Lidia

Good
Stayed 1 night in Nov 2024

10/10 Excellent

gabriel

They let me check in a few hours ealy...so 5 stars
Stayed 2 nights in Dec 2024

8/10 Good

Juana

It’s beautiful hotel with excellent staff service, but I didn’t like the smell of the sink in the bathroom.
Stayed 2 nights in Oct 2024

8/10 Good

Madelyn

Near everything
Stayed 2 nights in Aug 2024

8/10 Good

Francisco

U
Stayed 1 night in Sep 2024

2/10 Terrible

Jose Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
We didn't guet what we pay special the breakfast and the the people in the desk very very rud we want aur mone ba
Stayed 4 nights in Jul 2024

4/10 Poor

Juan

Liked: Amenities
Nothing
Stayed 4 nights in Aug 2024

4/10 Poor

Kazuhiko

Liked: Staff & service
Asked to pay parking fee. Could not open the room 3 times.
Stayed 1 night in Sep 2024

4/10 Poor

Magdalena

Too much noise from the street and no internet I asked about changing the room but they didn’t
Stayed 4 nights in Sep 2024