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Gran Hotel de Puebla by HNF

4.0 star property
Luxury hotel with 2 restaurants and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Gran Hotel de Puebla by HNF

View from property
Reception
Point of interest
Standard Room, 1 King Bed, Non Smoking
Pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Parking included
  • Laundry
The current price is €67
includes taxes & fees
11 Apr - 12 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Blvd Hermanos Serdan, 794, El Riego Norte, Puebla, PUE, 72020

What's nearby

  • Cuauhtemoc Stadium - 8 min drive - 8.5 km
  • Zócalo de Puebla - 10 min drive - 7.4 km
  • Puebla Cathedral - 10 min drive - 7.7 km
  • Angelopolis Commercial Center - 11 min drive - 10.0 km
  • Centro Expositor - 11 min drive - 9.7 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 14 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Toks - ‬3 min walk
  • ‪Pozoleria - ‬12 min walk
  • ‪Pollo Feliz - ‬10 min walk
  • ‪Marriot Real Puebla - ‬4 min walk

About this property

Gran Hotel de Puebla by HNF

Luxury upscale hotel near FINSA
Located close to Zócalo de Puebla and Puebla Cathedral, Gran Hotel de Puebla by HNF provides a terrace, dry cleaning/laundry services and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local cuisine. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a reception hall and a front desk safe
  • Smoke-free property, 4 meeting rooms and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 154 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to 1:00 PM on weekends; USD 17.30 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • La Prieta
  • Lobby Bar
  • Tierra Azteca

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (6,458 square foot of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Grab bar near toilet (58 centimetre high)
  • Lift (119 centimetre wide door)
  • Raised toilet seat (51 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 17.30 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number IHN120620UZ3

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Puebla Hotel

Frequently asked questions

Is Gran Hotel de Puebla by HNF pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gran Hotel de Puebla by HNF?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Gran Hotel de Puebla by HNF on 11 Apr 2025 start from €66.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gran Hotel de Puebla by HNF?

Self-parking is free at this property.

What time is check-in at Gran Hotel de Puebla by HNF?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Gran Hotel de Puebla by HNF?

Checkout is at noon.

Where is Gran Hotel de Puebla by HNF located?

Situated near the airport, this luxury hotel is 1.2 mi (1.9 km) from FINSA, and within 6 mi (10 km) of Zócalo de Puebla and Puebla Cathedral. Cuauhtemoc Stadium and Puebla Convention Center are also within 6 mi (10 km).

Gran Hotel de Puebla by HNF Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 330 out of 428 reviews
Rating 8 - Good. 68 out of 428 reviews
Rating 6 - Okay. 14 out of 428 reviews
Rating 4 - Poor. 6 out of 428 reviews
Rating 2 - Terrible. 10 out of 428 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Excellent rooms and clean and comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Nice Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ale

Room
Stayed 1 night in Dec 2024

4/10 Poor

Pramod

Disliked: Staff & service
don’t understand little bit of english .No black tea available in restaurants
Stayed 1 night in Jan 2025

10/10 Excellent

Adje

Great staff
Stayed 5 nights in Jun 2024

10/10 Excellent

Jerry C.

Very clean well kept Hotel. All the personnel are very attentive, polite and fully represents excellent service attitude. Great place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Nice and frendly people
Stayed 3 nights in Aug 2023

10/10 Excellent

HECTOR

Nc
Stayed 4 nights in Nov 2023

10/10 Excellent

VICTORIA ALEJANDRA

x
Stayed 5 nights in Sep 2023

10/10 Excellent

NEFTALI

Tood ben
Stayed 1 night in Apr 2023

8/10 Good

Irina

Great hotel, bad service.
We love the stay! Beds are great, linens are great, pillows are great. Lots of programs in English on TV. We did like our stay, but few things need to be mentioned for improvement. The service not that great. We called ahead and asked if we check in earlier. They said yes at 1 pm you can check in. We came at 1:30, they said our room is not ready and we need to wait. I asked how long, she told me to just wait). 10 min later we got into the toom. The room had only one robe and shoes. Towels are old and grey in color. The coffee pods provided both decaf. The shower gel wasn't refilled. In the morning at 8 am we left and I asked to clean our room as soon as possible, because we are going to be back at 10. They said yes and called to ask the maid. We came at 10:25, walked into uncleaned room and the maid came in the door with us, asking if we want our room cleaned? Every time we ask something they smile and cheerfully said Yes, Don't worry! But not even once they did what they said they are going to do. Area around hotel horribly smells like sewer on the balconies, patios, outside.
Stayed 2 nights in Apr 2023

10/10 Excellent

José Roberto

Todo su personal muy amable y la ubicación muy favorable para mis necesidades
Stayed 1 night in Apr 2025

10/10 Excellent

ana C gaxiola

Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Buen hotel cerca de varios lugares de interes, un parque muy interesante cruzando la calle pero para ptras atracciones necesitas transporte Good hotel near to several attractions, a great park crossing the street but for other attractions you need transportation Goo
Stayed 2 nights in Feb 2025

10/10 Excellent

ROCIO

Excelente todo!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Jose Enrique

Excelente servicio y comodidad
Stayed 1 night in Feb 2025

10/10 Excellent

María Guadalupe

Muy buen servicio
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar

Stayed 2 nights in Dec 2024

8/10 Good

Quecosa

Atencion muy buena de su persinal
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Stayed 1 night in Dec 2024

10/10 Excellent

Jose ismael

Muy bueno
Stayed 1 night in Sep 2024

10/10 Excellent

Jose Luis

Stayed 1 night in Dec 2024

10/10 Excellent

Raúl Iván

Stayed 2 nights in Nov 2024

10/10 Excellent

LUIS

Stayed 1 night in Dec 2024

6/10 Okay

Joel

Nos ofrecieron un upgrade según sin costo pero por que tenían una alta ocupación esa noche, el sofá cama de la habitación el colchón en pésimas condiciones pésimo para dormir se sentían todos los resortes, pedimos sábanas para el sofá cama u nos las dieron húmedas.
Stayed 2 nights in Nov 2024