Puerto del Carmen Holidays

Excellent location overlooking the bay and back drop of the mountains. Great staff and breakfast. disappointed with diner choices . Labeling of menu could be helpful with more english translation at the restaurant.

Property is lovely, beds are comfy although pillows are not. TV did not have any English Channels, only Spanish and lots of German. The pool area is nice although there is no refreshment bar which would have been nice. Not much in the area, dining and shops is very limited.

The Location is placed very near to all amenities although if you didn’t know the area, it would not instantly seem so and you have to walk around the perimeter of the complex to get to the main street as there is no gate cut-through. For expediency I have bullet pointed the positives and the negatives and score at the end. Negatives; • No Washing machine. • Very basic cooking facilities i.e. Microwave & Electric Hob. • No broom or dustpan and brush or pegs to hang washing. • No iron without payment. • No water in fridge or any complimentary coffee/tea on arrival in apartment. • No pool towels, additional door key for each occupier, Room Safe access, Air con/ TV remote without payment or deposit and must be in cash. • TV is basic and had cobwebs behind. Unable to plug i.e. a fire stick in as only one socket for the TV. • Poor or no night entertainment. • No communal feel around bar area. • Towels not all changed. Positives; • Has three pools & play areas for kids if you have them. • Has a little shop in complex for fresh bread, milk, drinks and the other basics. • Reception open 24/7 • Astro turf 5- a- side Football pitch and Tennis court. • Gym/Indoor Pool & Sauna although not really used by anyone while we were there. • New Aldi supermarket about 10 minute walks away. • Comfortable apartment for short stay only. Air con in bedroom only. • Comfortable beds. Compare to other surrounding apartments we have stayed in before in this area, it’s quite poor. 6/10

This property was extreamly clean and very affordable

Staff very friendly, rooms very big and regularly serviced. Only food option is the buffet which was plentiful & fresh. Our week had some strong winds which was a challenge but as the hotel is built around the pools the wind was lessened somewhat. The aquapark is a 20min walk away and our boys, 15 & 13, thoroughly enjoyed it. We limited it to a half day ticket which was more than enough. To get to costa teguise you can walk along the roads and it takes between 20-30mins or you can walk directly down to the coastal path, using the side roads or the paths in the black volcanic gardens just opposite the hotel. Bit blustery but very enjoyable.