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Hacienda Buenaventura Hotel & Mexican Charm

3.5 star property
Beach fun in outdoor pool, near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Outdoor pool, pool umbrellas, pool loungers
Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Standard Triple Room - with a double bed

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool
The current price is €153
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior King Bed

Superior King Bed

Superior King Bed

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds

Standard Room Two Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King

Standard King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds

Superior Room Two Double Beds

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room Superior With Garden View

Down duvets, in-room safe, free rollaway beds, bed sheets

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down duvets, in-room safe, free rollaway beds, bed sheets

Double Room Standard

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard

Down duvets, in-room safe, free rollaway beds, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

Down duvets, in-room safe, free rollaway beds, bed sheets

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Down duvets, in-room safe, free rollaway beds, bed sheets

Room Standard

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Hotel Zone Beach - 5 min walk - 0.4 km
  • Cruise Ship Terminal - 7 min walk - 0.6 km
  • La Isla - 7 min walk - 0.7 km
  • International Convention Center - 4 min drive - 4.1 km
  • Malecon - 4 min drive - 4.7 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 11 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Porfirio’s - ‬5 min walk
  • ‪Vaca Argentina - Vallarta - ‬5 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Tacos Candora - ‬4 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

All-inclusive hotel near Bay of Banderas
A short walk from Cruise Ship Terminal, Hacienda Buenaventura Hotel & Mexican Charm provides a beach bar, a poolside bar and a terrace. With amenities such as sunloungers and a free beach shuttle, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as reflexology or a deep-tissue massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. A garden and a bar are available to all guests.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • A 24-hour front desk, luggage storage and concierge services
  • Massage treatment rooms, a nature reserve and tour/ticket information
  • Beach umbrellas, smoke-free property and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as air conditioning, in addition to amenities such as safes.
Other amenities include:
  • Down duvets and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Dining availability limited at one or more venues

Other inclusions

Transport to off-site activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • No on-site parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm?

As of 8 Mar 2025, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm on 7 Apr 2025 start from €153.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Buenaventura Hotel & Mexican Charm pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Buenaventura Hotel & Mexican Charm?

This property doesn't offer parking.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm located?

Located in Hotel Zone, this all-inclusive hotel is within a 10-minute walk of Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are also within 5 minutes.

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Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 388 out of 1005 reviews
Rating 8 - Good. 280 out of 1005 reviews
Rating 6 - Okay. 157 out of 1005 reviews
Rating 4 - Poor. 98 out of 1005 reviews
Rating 2 - Terrible. 82 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Nice, quiet, safe, all inclusive.
Stayed 10 nights in Feb 2025

10/10 Excellent

Javier

The hotel provided great service and the food was amazing. Would definitely book again
Stayed 4 nights in Feb 2025

10/10 Excellent

Trevor

Staff were excellent, place was beyond my expectations for the price.
Stayed 7 nights in Feb 2025

10/10 Excellent

Roy

What a beautiful place to stay. Loved the old Mexican charm!
Stayed 6 nights in Feb 2025

8/10 Good

Alan Julian

Friendly and efficient staff and overall good value
Stayed 10 nights in Feb 2025

8/10 Good

Janince

Was a perfect spot for my 4 day stay
Stayed 4 nights in Jan 2025

8/10 Good

Liana

Wonderful, friendly, helpful staff. Lovely property within an uninteresting neighborhood. Happily on a good busline.
Stayed 7 nights in Feb 2025

6/10 Okay

karen

Liked: Amenities
Less than mediocre food but great service.
Stayed 10 nights in Feb 2025

10/10 Excellent

Peter

A beautiful Mexican Charm property! Very clean and the people there were beautiful and friendly.
Stayed 15 nights in Jan 2025

4/10 Poor

Craig

Loved the staff but hated going home with diarrhea!
Stayed 3 nights in Feb 2025

10/10 Excellent

Aileen

They have kept the Mexican charm and the staff were all very friendly and helpful. It was relaxing and quiet. We enjoyed our stay very much.
Stayed 11 nights in Jan 2025

10/10 Excellent

kristy

Had a wonderful time woth my daughter ❤️
Stayed 9 nights in Feb 2025

10/10 Excellent

Anastasiia

It was a wonderful experience. Many thanks to the staff for the warm welcome, we were satisfied!
Stayed 7 nights in Jan 2025

10/10 Excellent

Elvira Elizabeth

Staff very friendly
Stayed 8 nights in Dec 2024

6/10 Okay

Sharon

Wonderful old world charm, comfortable beds and great staff. Repairs to shower were done quickly. No elevators is a problem for senior folk. Room was beautiful but just off the street so very noisy if you don't wear ear plugs. Close to everything you'd want to see or do!
Stayed 14 nights in Feb 2025

8/10 Good

Sandra

It definitely had old Mexican charm. It was close to the beach, when you were inside the complex, you felt very peaceful. They had lovely entertainment on Saturday night. The staff was very accommodating. Showers excellent. I wish there was a very good but the pillows were lumpy and need to be replaced.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bianca

Everything was great. It's an old property. It's very well maintained and clean
Stayed 5 nights in Feb 2025

10/10 Excellent

David

New owners are doing a good job with updating the outside like painting. Next they should better mattresses in the room. Bumpy beds
Stayed 11 nights in Feb 2025

8/10 Good

James

The name of the property is very appropriate, Mexican Charm. It really felt we were in Mexico. The staff was amazing and they seemed to be making a real effort to keep the property maintained. The food was good with lots of choices at the buffet. It was disappointing not to have guacamole and salsa available.
Stayed 14 nights in Feb 2025

8/10 Good

Miles

The staff were unbelievably friendly and service was great. Building was clean and the ground ands pool were maintained daily. The only thing that could be improved is the buffet variety and quality.
Stayed 28 nights in Jan 2025

8/10 Good

Keagon

No fridge roach on floor put scenery was very pretty unlimited. Booze was very lovely. Food was good. Staff was friendly.
Stayed 7 nights in Jan 2025

10/10 Excellent

Julie

We come to relax and enjoy the weather. Never disappoints.
Stayed 7 nights in Jan 2025

6/10 Okay

Brandon Michael

The food was not the best we’ve had but it was not terrible either, the rooms are very small and have not seen any updates in a long time, the pool and bars were great and the beach is a short walk and was excellent, the area around is excellent and has lots of excellent restaurants and stuff to see, overall it was a great time and can’t wait to come back to Puerta Vallarta, probably choose a different resort next time!
Stayed 4 nights in Feb 2025

8/10 Good

RHONDA

We enjoyed our stay...staff was wonderful... check in and out went quickly and there was a variety of food with options for those of us that are less daring with traditional dishes. Fruits, salad, and breads were the best! Pool was very clean and the perfect temperature! I would definitely consider visiting here again!
Stayed 7 nights in Jan 2025

8/10 Good

Marley Brianne

Not very big, only one pool and not the best food, the beach is walkable but lots of people trying to sell things (not resort fault obviously) But great staff, close to the beach. They had amazing live music one night and a Mexican Dinner Party the first night we arrived which was fantastic! I definitely wish there was more to do on the resort but very nice overall:)
Stayed 5 nights in Feb 2025