Hacienda Buenaventura Hotel & Mexican Charm

3.5 star property
Beach fun in outdoor pool, near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Relax by the resort's large, winding pool surrounded by lounge chairs and umbrellas, amidst lush palm trees and tropical vegetation.
Two single beds with matching headboards and a large window offering a view of the outside.
Guests can relax in comfort by the ocean, surrounded by lounge chairs and umbrellas.
Relax in style with lounge chairs on the lush lawn, overlooking a sparkling pool and surrounded by beautiful gardens.
Experience the charm of this inviting room with a high ceiling, exposed brickwork, and a central table surrounded by a beautiful painting and a buffet.

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is €163
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

Superior King Bed

7.6 out of 10
Good
(13 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room Two Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Standard King

7.8 out of 10
Good
(36 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room Two Double Beds

8.6 out of 10
Excellent
(22 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Triple Room - with a double bed

8.2 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Room Superior with Garden View

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 3
  • 2 Double Beds

Room Standard

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • La Isla - 5 min walk - 0.5 km
  • Cruise Ship Terminal - 9 min walk - 0.8 km
  • Malecon - 5 min drive - 5.4 km
  • Playa de los Muertos - 7 min drive - 6.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 11 min drive

Restaurants

  • ‪Porfirio’s - ‬5 min walk
  • ‪Vaca Argentina - Vallarta - ‬5 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Tacos Candora - ‬4 min walk
  • ‪Lobby Bar - ‬6 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

All-inclusive hotel near Cruise Ship Terminal
Consider a stay at Hacienda Buenaventura Hotel & Mexican Charm and take advantage of a beach bar, a poolside bar and a terrace. With amenities such as sunloungers and a free beach shuttle, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as a hot stone massage or reflexology. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a bar.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Concierge services, a front desk safe and beach umbrellas
  • Massage treatment rooms, a porter/bellboy and luggage storage
  • Tour/ticket information, smoke-free property and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as air conditioning, in addition to amenities such as safes.
Other amenities include:
  • Down duvets and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Dining availability limited at one or more venues

Other inclusions

Transport to off-site activities

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm?

As of 17 Jul 2025, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm on 17 Aug 2025 start from €162.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Buenaventura Hotel & Mexican Charm pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Buenaventura Hotel & Mexican Charm?

This property doesn't offer parking.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm located?

Located in Hotel Zone, this all-inclusive hotel is within a 10-minute walk of Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are also within 5 minutes.

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Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 81 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Susanne M

Liked: Cleanliness, staff & service
This resort is unique in that it is very urban once you step outside the front doors. Once inside, it is typical of an AI resort in most ways. I agree with other guests that the wonderful part of this resort is the staff. They work so hard to ensure you have a great time. Is the resort dated? Yes Does the resort have very limited options other than the buffet three times a day? Yes Would you like to feel welcomed and listened to with any query or question? Yes The staff at this resort especially Nancy as a manager of guest services only wants you to be satisfied with your stay. So if you want to come to this resort, keep in mind your expectations should match the price you paid. I enjoyed my time thoroughly and felt privileged to be served especially from the cleaning staff who made the impossible look and feel clean especially by North American standards. Bravo. Sure an easy walk to their beach space was a hassle but you could take a shuttle and I hated that there wasn’t any restroom there but you know it before you go. Also to be remarked upon is the location of the resort. It’s a super quick trip from the airport and yet if you want a place where you have access to all stores and amenities, which also means traffic and noise you should book this resort. Don’t book it if you’re disabled or have any food issues as the stairs / lack of ramps and elevator would be an issue. I enjoyed my time.
Stayed 13 nights in Jun 2025

4/10 Poor

Vicente

Liked: Cleanliness
Disliked: Property conditions & facilities
Instalaciones viejas y algo descuidadas. Filas largas para acceder al restaurante. Edificios son elevadores.
Stayed 3 nights in Jul 2025

4/10 Poor

Larissa

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Mauricio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are really old, the bathroom was falling apart, the staff and service was good most of the time, I won’t come back to this hotel there’s better options for the same price but still not a bad hotel it just needs renovations and at least a mini fridge in the room
Stayed 3 nights in Jul 2025

10/10 Excellent

Kinnedy Lynn Guter

Liked: Cleanliness, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Jul 2025

2/10 Terrible

Claudia

Disliked: Cleanliness, amenities, property conditions & facilities
El servicio del hotel es muy desagradable, los meseros son groseros. La comida es buffet de muy baja c
Stayed 5 nights in Jul 2025

10/10 Excellent

Ángel Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atentos y gran servicio de snack, buffet y barra libre, un gran todo incluido
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When on a solo trip and first time here everyone was friendly when I arrived. Nice location and everyone was nice, the food was good. Loved how the pool is open til 8pm. Loved everyone and bartenders drinks and service was good. The room was nice had a nice King bed with a small balcony. Loved my stay here and would go back again.
Stayed 3 nights in Jul 2025

8/10 Good

Sonia Ivet Moreno

Liked: Cleanliness, amenities, property conditions & facilities
Alimentos muy ricos, la habitación limpia y cómoda, solo los horarios de transporte a la playa y de toallas no los respetaban, además de que los de servicio de masaje nunca contestaron
Stayed 2 nights in Jul 2025

2/10 Terrible

Maria Venegas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location however it doesn't have a beach access which is very inconvenient and the facility looks cheap for that reason I decided to move to a different hotel immediately.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ismini

Liked: Cleanliness, amenities, property conditions & facilities
Hacienda BuenaVentura was amazing, the hotel, the food, the bar, all the staff was amazing!
Stayed 4 nights in Jun 2025

6/10 Okay

Roberto Alonso

Overall service across all areas was great, plus great swimming pool area. Dinner time at the buffet was excellent specially when they offered the sea food options. What we didn’t like was the bedroom. Totally outdated, and little dangerous as the floor is unleveled between the beds area from the rest of bedroom. We were also disappointed the beach was two blocks away, however there is a shuttle running there every 10 mins and it is easy to get to.
Stayed 4 nights in Jul 2025

6/10 Okay

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Poca variedad en el buffete del desayuno y snacks
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
I loved the authentic feel of the resort. It felt like a little town. The staff are amazing! I also liked that it wasnt crazy party vibes and much more mellow. More families and locals. The area around the resort doesnt look the nicest but still safe and convenient with lots of shopping near by. It was nice to have beach access as well. The big sell on this place is the staff and local buffet food which i loved. Will visit again!!
Stayed 7 nights in Jun 2025

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When we first arrived at the hotel we were disappointed because when we booked with thought that the hacienda was much more updated and the food was better quality. The services and cleanliness overall good! Just disappointed because the beach was not near the hotel, hotel was a bit outdated and the quality of foot was not the greatest. The pictures on the reservation showed much better food presentation.
Stayed 4 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique resort
Stayed 5 nights in Mar 2025

8/10 Good

Luis Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atencion, el personal muy amable y atento, los alimentos muy bien, sin duda alguna sera la primera opcion en un regreso.
Stayed 3 nights in Jun 2025

8/10 Good

MARIA CRISTINA

Liked: Cleanliness, amenities, property conditions & facilities
La piscina es muy chica para tanta gente, pocos camastros con sombra, es muy repetitivo el bufete general, lehace falta mtto a las habitaciones, cortinas rasgadas, no sirvió puerta regadera, puerta de entrada de habitación no cerraba bien. Me encantó el restaurante mexicano muy buen cocinero y mesero.
Stayed 7 nights in Jun 2025

10/10 Excellent

Alberto Rogelio

Liked: Cleanliness, amenities, property conditions & facilities
Small homie feeling. Everyone very attentive. Resort was very clean.
Stayed 4 nights in Jun 2025

8/10 Good

Shirley Diana

Liked: Cleanliness, amenities, property conditions & facilities
We liked the cozy feeling. Not commercialized. Staff very accommodating. We would like more variety in the food. What they served was fresh and tasty. Great value for the money.
Stayed 9 nights in Feb 2025

8/10 Good

Judith

Liked: Amenities
No me gustaron las almohadas, están muy incomodas, y que no ponen botellas de agua en los cuartos..
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Stayed 3 nights in May 2025

8/10 Good

GUISELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

6/10 Okay

Isabelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
only one restratrant, not three. the other one has the same food as the buffet and if you want other food you have to pay an additional price, even if your all inclusive. one night it was Mexican buffet night, they had tacos (very good) I asked the waiter if there was guacamole he said no, you have to pay $5 (usd) for a side of guacamole, which is crazy . a lot smaller than the pictures show, on the website it looks like it has two pools however there is only one, just a lot different than expected especially for the price.
Stayed 7 nights in May 2025

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, food is good, property is nice, great value.
Stayed 1 night in May 2025