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Hacienda Buenaventura Hotel & Mexican Charm

3.5 star property
Beach hotel near Cruise Ship Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Outdoor pool, pool umbrellas, pool loungers
Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Standard Triple Room - with a double bed

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • All-inclusive
  • 24/7 front desk
  • Spa
  • Housekeeping
  • Pool
The price is €163
includes taxes & fees
11 Dec - 12 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior King Bed

Superior King Bed

Superior King Bed

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds

Standard Room Two Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
Daily housekeeping
In-room safe
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King

Standard King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
Daily housekeeping
In-room safe
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds

Superior Room Two Double Beds

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
Daily housekeeping
In-room safe
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room Superior With Garden View

Down duvets, in-room safe, free rollaway beds, bed sheets

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down duvets, in-room safe, free rollaway beds, bed sheets

Double Room Standard

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard

Down duvets, in-room safe, free rollaway beds, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

Down duvets, in-room safe, free rollaway beds, bed sheets

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Down duvets, in-room safe, free rollaway beds, bed sheets

Room Standard

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Hotel Zone Beach - 5 min walk - 0.4 km
  • Puerto Mágico - 5 min walk - 0.4 km
  • Cruise Ship Terminal - 7 min walk - 0.6 km
  • La Isla - 7 min walk - 0.7 km
  • Malecon - 4 min drive - 4.7 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 11 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Porfirio’s - ‬5 min walk
  • ‪Vaca Argentina - Vallarta - ‬5 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Tacos Candora - ‬4 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

All-inclusive eco-certified hotel near Cruise Ship Terminal
Consider a stay at Hacienda Buenaventura Hotel & Mexican Charm and take advantage of a beach bar, a poolside bar and a terrace. With amenities such as sunloungers and a free beach shuttle, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as a deep-tissue massage or reflexology. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. A garden and a bar are available to all guests.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Smoke-free property, massage treatment rooms and tour/ticket information
  • A nature reserve, beach umbrellas and a 24-hour front desk
  • A front desk safe, luggage storage and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as air conditioning, in addition to amenities such as safes.
Other amenities include:
  • Down duvets and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Dining availability limited at one or more venues

Other inclusions

Transport to off-site activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • No on-site parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm on 11 Dec 2024 start from €162.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Buenaventura Hotel & Mexican Charm pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Buenaventura Hotel & Mexican Charm?

This property doesn't offer parking.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm located?

Located in Hotel Zone, this all-inclusive hotel is within a 10-minute walk of Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are also within 5 minutes.

Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 385 out of 1001 reviews" "
Rating 8 - Good. 288 out of 1001 reviews" "
Rating 6 - Okay. 153 out of 1001 reviews" "
Rating 4 - Poor. 95 out of 1001 reviews" "
Rating 2 - Terrible. 80 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Deborah Lynn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location and easy public bus ride to Old Town. Room had nice amenities, bathroom needs updating (taps/toilet). The late check out fee was a full nights stay and we only needed 4-hours - very disappointed as they were not at capacity and we were not even there for that evening dinner and the following morning for meals - taken advantage of! Hotel staff need to pick up dishes and garbage, easy to get served but then cups and dishes left around in common areas for days. Concierge and food/bar staff extremely helpful, front desk not so much. Overall very nice experience, most guests were Mexican families which added to the atmosphere. Beach could have more snacks and less people trying to solicit merchandise very annoying. No lifeguard at beach so swim at your own abilities - very fun experience. Great location and fun for families. We were senior travellers with great physical shape, note this facility is not great for people with physical mobility challenges.
Stayed 7 nights in Nov 2024

6/10 Okay

Ricky

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Marcela

Stayed 7 nights in Oct 2024

8/10 Good

crystal

Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy makes everything work!
Stayed 2 nights in Nov 2024

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jose

Liked: Staff & service
Stayed 14 nights in Oct 2024

2/10 Terrible

Rosario, Louisville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service, all those guys are very friendly and quick when you ask for something, I don’t like the property, it’s to old , the locks are olds and broken, the pool is close to earlier, the food sometimes are horrible for the money I am paid I can stay on better place , the air conditioning not working properly and we feels like we was on sauna
Stayed 7 nights in Oct 2024

6/10 Okay

Les

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Rafael

Travelled with family
Liked: Staff & service
Walking distance to the beach but the offer a shuttle. A short drive to many tourist areas.
Stayed 4 nights in Jul 2024

2/10 Terrible

Armando

Stayed 3 nights in Aug 2024

10/10 Excellent

ROLAND, Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Puerto Villarta stay here if you like a charming mexican atmosphere. The hotel is located close to every venue in PV, the staff are the best. They take the time to cater your needs, the rooms need upgrading but the staff and location makes up for it. Ty Cesar
Stayed 5 nights in Aug 2024

10/10 Excellent

Kirsten

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! I enjoyed the hospitality and the overall vibe was nice
Stayed 7 nights in Aug 2024

10/10 Excellent

Mayte

Liked: Cleanliness, staff & service, property conditions & facilities
The costs is very good
Stayed 3 nights in Aug 2024

10/10 Excellent

Natali

Stayed 4 nights in Jul 2024

4/10 Poor

Jose

Travelled with partner
Disliked: Amenities, property conditions & facilities
If i were to rate it from 1-10 (10 being the best) i would give this property a 4.5 . There is no wifi in your room only wifi at the lobby and by the pool. In 2024 hard to think hotels dont have wifi in your room . The food that was provided at the pool side was just cheap stuff like fries , hotdog, burgers. Thats it. The food the was provided at the buffet was not any better. If anyone were to read this please just spend and extra 200-300 bucks more and get a nicer resort.
Stayed 4 nights in Jul 2024

10/10 Excellent

vallerie

Liked: Cleanliness, staff & service
Everyone was quick to answer
Stayed 3 nights in Jul 2024

4/10 Poor

Hector

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
beach is 3 blocks away no restrooms where they have There umbrellas and seats it’s a terrible set up
Stayed 2 nights in Jul 2024

8/10 Good

Jesus, Anaheim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 2 nights in Jul 2024

4/10 Poor

Daniel, El Paso

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioner can not be adjusted, rooms are hot. Door knobs and keys are old. Room lighting is poor. Not enough outlets in the room. Rooms need to be remodeled and updated. Staff is friendly. Swimming pool area was nice. Food was good.
Stayed 7 nights in Jul 2024

2/10 Terrible

Oscar

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property very outdated. Staff was really nice.
Stayed 4 nights in Jul 2024

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It’s a dated hotel, but it’s charming. The food is excellent. Truly authentic Mexican food and had several different options everyday. My kids, 8, 11 and 16 lived their food, but they eat Mexican food anyways. Maybe they should incorporate quesadillas and chicken nuggets for kids that don’t eat much Mexican food. I wish it was beach front, but you can walk about 10 minutes to the beach. It is not so nice at the area of the beach, but it’s ok… our toilet wouldn’t flush properly and we called but it wasn’t fixed. We would literally have to crank it for it to flush. The pool is nice, the snack bar is good and the drinks were great. Overall good experience.
Stayed 4 nights in Jul 2024

6/10 Okay

MJ

Liked: Cleanliness, property conditions & facilities
The hotel has the hacienda theme and is not very big - a plus for me, but may not be for everyone. The staff is friendly and helpful but waiters are very slow and don't seem to be overly busy. Several times I got up myself to pour myself a coffee refill or to gran a set of utensils from their stations. Breakfast was fine, but still if you're no an egg eater you may find it challenging. Dinner buffet was worst I've seen at any resort. Very few choices, food was not looking or tasting well, looked old and dried up from being heated for hours. Pizza was so dried up that it looked like it was there for days, which I am sure was not the case. I would still visit but if the price was right and I would only get the breakfast option and skip the all inclusive.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kim E, Kitimat

Liked: Cleanliness, property conditions & facilities
Great place!! I just wish the beach was on the property.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Amenities
Property was awesome however Expedia sucks
Stayed 4 nights in Jul 2024