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Krystal Vallarta - All Inclusive

3.5 star property
On beach with 3 outdoor pools, near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Krystal Vallarta - All Inclusive

4 restaurants, Regional cuisine
Exterior
On the beach
Terrace/patio
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

6.6 out of 10

Popular amenities

  • All-inclusive
  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool
The current price is €252
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
Hairdryer
  • 4 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Garden View

Highlights

Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
Hairdryer
Free bottled water
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
Hairdryer
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
Hairdryer
  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, Sea View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
Hairdryer
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
Hairdryer
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
Hairdryer
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Deep-soaking bath
Hairdryer
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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  • Pool
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7.6 out of 10, Good, 2,496 reviews
The price is €210
includes taxes & fees
3 Mar - 4 Mar
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About the area

Map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300

What's nearby

  • Hotel Zone Beach - 10 min walk
  • La Isla - 11 min walk
  • Cruise Ship Terminal - 14 min walk
  • Malecon - 5 min drive
  • Playa de los Muertos - 18 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 11 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Porfirio’s - ‬6 min walk
  • ‪Vaca Argentina - Vallarta - ‬6 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Tacos Candora - ‬10 min walk

About this property

Krystal Vallarta - All Inclusive

All-inclusive property near Cruise Ship Terminal
You can look forward to a poolside bar, a bar and a gym at Krystal Vallarta - All Inclusive. This property is a great place to bask in the sun with a beachfront location and beachfront dining. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Regional cuisine and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Self-parking (surcharge), a lift and 3 meeting rooms
  • A 24-hour front desk and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 388 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Daily housekeeping, desks and phones

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aquamarina
  • Cinque Terre
  • Kamakura
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Self-parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Does Krystal Vallarta - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Krystal Vallarta - All Inclusive?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Krystal Vallarta - All Inclusive on 9 Mar 2025 start from €251.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Vallarta - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Krystal Vallarta - All Inclusive?

Self-parking is available for MXN 50 per night. Limited spots are available.

What time is check-in at Krystal Vallarta - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Krystal Vallarta - All Inclusive?

Checkout is at 11:30 AM.

Are there all-inclusive benefits at Krystal Vallarta - All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Vallarta - All Inclusive located?

Nestled on the beach, this Hotel Zone property is within a 15-minute walk of Playa de Oro and Cruise Ship Terminal. Hotel Zone Beach and Playa Flamingos are also within 15 minutes.

Krystal Vallarta - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 157 out of 643 reviews
Rating 8 - Good. 147 out of 643 reviews
Rating 6 - Okay. 134 out of 643 reviews
Rating 4 - Poor. 98 out of 643 reviews
Rating 2 - Terrible. 107 out of 643 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
When we first arrived we were greeted quickly by Sandra and checked in fast. Our room was spacious with a city view. The fridge is not stocked and you have to request water every day to have it in your room. This was a downside. The room often wasn’t cleaned and when it was there was often no towels left for us. Sadly Valentine’s Day we came back to our room not made up. When we arrived there were changes being made which made the first couple days confusing. But once the new construction areas opened it was amazing!! Cannot say enough good things about the staff, except of the room cleaning staff. The selection of food was flavourful and typical variety as most all inclusives in this price range. The pools were not too crowded and we easily found seating every day either near the pool or on the beach. Downside is when on the beach you are asked every five minutes to buy things. They do not stay outside the ropes. This got annoying. We stayed during the beginning of February for 14 days. There is a property beside the resort that is stating construction so going forward there will be that noise for others to be aware of. Location is perfect and close to everything you will need.
Stayed 14 nights in Feb 2025

2/10 Terrible

Tara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Having been to Puerto Vallarta many many times this trip was my biggest disappointment. Krystal Vallarta is currently a construction zone- being taken over by a new resort/hotel. Had I known this ahead of time I would not have booked. The staff at the desk, management, other staff are friendly and helpful. This was never an issue. The conditions of the grounds- unusable space is a concern. The daily noise. The bulldozer. The constant daily changing of access to the resort is unacceptable. The resort is not authorizing any refund or partial refund for my stay Feb 3-7. I am very disappointed and will not hesitate to share my concerns to help other travellers. This was not a vacation. This was a mess. Expedia also has been unhelpful in this matter. Please do your research before staying at the Krystal Vallarta or any other hotel. Construction is no joke.
Stayed 4 nights in Feb 2025

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I would stay here again after 10 years when the construction is done There were very loud pile drivers and jack hammers going all day long every day !!!! No possibility of relaxation!!! And there was raccoons on the tables at dinner time that THE WAITERS WERE FEEDING BREAD!! But the property is beautiful, the food is good, the entertainment is good, and the staff is tremendous - friendly and helpful We always stay at all inclusives and this is the first one ever, that on checkout day - seems wanting to push you away forever I'm not talking about checkout times, but the revoking of priveleges We weren't affected as our flite was at 3 But people with flite at midnite were basically thrown out on the street at 11 am! Saving a few bucks? IT DOESN'T AT ALL SAY COME BACK AGAIN!!
Stayed 14 nights in Jan 2025

10/10 Excellent

Emiliano, Tijuana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad me la pasé muy agusto, el buffet súper variado y rico, la playa deli y la alberca también, la habitación limpia y con todo lo que necesitas, todo el staff súper amable desde que llegas hasta que haces check out, lo recomiendo ampliamente 😄😁😎
Stayed 3 nights in Feb 2025

6/10 Okay

Igor

Disliked: Cleanliness, staff & service, property conditions & facilities
This was so noisy and this time that I stay over there construction is going on every day
Stayed 9 nights in Jan 2025

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, staff & service
Food was moderate. Nothing fancy. Lots of Mexican choices compared to western cuisine. "Sellers" on the beach were annoyong. Constantly coming up to you. They had put a dividing barrier rope in place after we got there but they would still come right up to your chair every 7 minutes. Entertainment was mediorcre, just live bands, not actual shows like other 4 or 5 star places. Location is great if you want to go off resort and do stuff. Shopping malls close by, marina is a 7 minute walk, and 10 minutes from airport.
Stayed 6 nights in Feb 2025

4/10 Poor

Brenda

Travelled with partner
Disliked: Amenities, property conditions & facilities
There waa nothing really to like.
Stayed 3 nights in Feb 2025

6/10 Okay

Dustin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 8 nights in Jan 2025

6/10 Okay

Mirna, Reno

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was rude. The food was awful. During our stay portion of the Hotel got “SOLD” so we weren’t able to enjoy the other pool. Only two restaurants open and so much construction going on. I would NOT recommend this hotel to anyone!
Stayed 4 nights in Feb 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

2/10 Terrible

Trevor James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall awful stay, had construction through most of the resort, which had a pool closed, restaurants closed, and a couple power outages causing toooms to have no AC, and elevators not to work
Stayed 7 nights in Jan 2025

2/10 Terrible

Keith Davendra

Disliked: Cleanliness, staff & service, property conditions & facilities
There was black mold on my black out curtain. I got sick being in the room. The sink was clogged, asked twice to get it fixed no one came to fix it. Housekeeping cleaned our room and three days we had to go ask for towels. There were no towels. This place need some up grades and service needs to improve. This was my third time there and this will be my last stay. I will not go back for now. My biggest turn off was the back mold that got me sick .
Stayed 10 nights in Jan 2025

2/10 Terrible

Brittany

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very disappointed. looks nothing like the pictures.
Stayed 2 nights in Jan 2025

6/10 Okay

Emilie

Stayed 10 nights in Jan 2025

6/10 Okay

Omelva

Liked: Staff & service
Disliked: Property conditions & facilities
if I would have known property was under construction and half of the pools and restaurants I would of stayed elsewhere
Stayed 4 nights in Jan 2025

4/10 Poor

Daphne

Disliked: Cleanliness, staff & service, property conditions & facilities
Dd
Stayed 7 nights in Jan 2025

6/10 Okay

Elizabeth Christine

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed at the KRYSTAL VALLARTA from Jan 13-23, 2025. Our safe needed batteries and the cover fixed. We got batteries but needed to get tape to hold the battery cover in place. The toilet lever was broke. It was not fixed during our stay. My husband had to take the tank cover off and we used the plunger inside the tank to flush the toilet. On the plus side our bed and pillows were very comfortable. And the room was clean. The grounds were lovely but there was so much construction going on so it was noisy. Not the resort fault as improvements were being made and a 3 new towers were in the process of being built. Some of this construction will get worse going forward. Pools were not heated, so they were very cold. Once you are in the pool you will climatize to the cold. Beaches were very nice and lots of chairs and palapa's to use as well you did not have to get up early to get a chair around the pool. Best meal of the day was breakfast! Lunch and dinner were mediocre at best. But we did not starve!
Stayed 10 nights in Jan 2025

4/10 Poor

Sulaiman, kenmore

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is under construction, which was noisy during the day time. 2 of the 4 restaurants were closed. Food was the same everyday only made differently. This is the worst hotel that i have stayed at in my 40 years of traveling. Some Holiday Inns are better property then this hotel. Sink was not draining in bathroom. cracked tiles in bathroom, TV was not working. had to ask for extra hand towels, only given 1 hand towel everyday. And on and on and on. Never returning to this property again.
Stayed 4 nights in Jan 2025

2/10 Terrible

David John

Travelled with group
Disliked: Property conditions & facilities
I would have never booked this resort had I known it was a full time, all area construction site. Jack hammers busting concrete all day. I caught food poisoning my first meal there. Totally unacceptable, this was a 3 rd world experience in a construction site atmosphere. The worst holiday I have ever been on. Way better accommodations elsewhere in P V
Stayed 7 nights in Jan 2025

8/10 Good

Biswadeep, New Westminster

Travelled with family
Disliked: Property conditions & facilities
It is a beautiful property but the upkeep and maintenance is poor hence the property looks run down. Most of the staff are good but there is no genuine hospitality from them except a few of the staff that we encountered during the stay. We feel that the training of the staff is inadequate hence a lot of inconsistency in service standards. We had to ask for simple things like shampoo, bathmats, hand towels etc. Overall, we had a great time, a word of caution, please have some basic knowledge of Espanol otherwise it is a bit difficult to communicate. lots of food and drink on the all-inclusive plan to enjoy and relax
Stayed 6 nights in Jan 2025

4/10 Poor

Víctor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No comment
Stayed 7 nights in Jan 2025

4/10 Poor

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had a beautiful ocean view from the 12th floor of the 15 floor tower. However, because of construction happening on the property power to the tower was out for 6 hours one day and three hours another day. Therefore no elevators. On two other days we were down to one elevator for a time. The noise level from a Jack hammer breaking up old concrete for 5 days was not conducive to a restful vacation. I swam one day in one of the pools and the next day it was out of commission (drained and taped off) as were all the lounge chairs that could have been used. The rule of not reserving chairs does not seem to be enforced. Nor does the no smoking rule. There was always lots of food, some very good and some became repetitive. However, the restaurant staff were very attentive and pleasant. The floor of our room was quite disgustingly dirty when we moved in. It was not noticeable until the sun shone directly through the glass patio doors and you could see dust, sand and lots of hair. I used a bath towel as a broom to move it so we did not have to walk through it. It got somewhat better as the days went on. I don’t stay in 5 star hotels and I’m not a fussy person but the few things I listed above made our vacation quite unpleasant at times.
Stayed 7 nights in Jan 2025

6/10 Okay

Gwen

Liked: Cleanliness
Stayed 7 nights in Jan 2025

6/10 Okay

Iris

Travelled with partner
Liked: Staff & service
Based on the reviews I read, I thought the hotel was going to be worse. The room was clean and was cleaned daily along with fresh towels. The food is practically the same every day and not all of it is good, but there are ‘safe’ options. If you’re plan is to be out and about, then skip the all-inclusive. The main pool is beach front but vendors can come up to you. Another thing, if your plan is to lounge in the pool all day, thats a solid no especially if there is wind. It’s extremely cold and the pool is generally empty because of it. The hotel does activities at the pool such as guessing games, water aerobics, beach volleyball and soccer. During dinner, there can be a live duo or a group playing music. Was it the best? No, they can improve. However, for the price it is decent. I would say it’s geared more towards either an economic family oriented or older generation hotel as the pool closes at 8pm, and there is no club or other night activities on site. Due to the pool being freezing and paying for all inclusive (assuming you’re at the hotel all day) spend the extra $300 for a hotel with more amenities and a newer establishment.
Stayed 4 nights in Jan 2025

4/10 Poor

Melanie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely do not get the all inclusive. The food was terrible and not but 2 choices for dining. Construction taking place daily with unbearable noise. Rooms are nothing to write home about. Overall low end
Stayed 16 nights in Jan 2025