2/10 Terrible
wayne
Travelled with partner
30 Jan 2024
My reservation was not honoured.they could not find anyone called Alena ,,the person who sent me my welcome email in December. I paid Expedia in November and had to pay sol caribe again to get a room for the two nights. I will need to be reimbursed my 233 dollars Canadian paid to you in nov. this was very frustrating in a country where they don’t speak your language. There was no internet or cell service so I could not talk to you at the time.I don’t want this to be a review as it will make you look real bad. This was Sol Caribe…same name, same pictures and no one knew anything about my reservation or anyone named Alena ? I gave the cab driver the e mail you sent me with the right address and everything
and got nothing in return. NOT HAPPY WITH EXPEDIA AT AT ALL
wayne
Stayed 2 nights in Jan 2024