Hotel Riu Bambu - All Inclusive

3.5 star property
On private beach with 5 outdoor pools, near Cana Bay Golf Club

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Bambu - All Inclusive

5 outdoor pools
Boating
Minibar, in-room safe, individually decorated, individually furnished
6 bars/lounges, 2 swim-up bars, 3 poolside bars
Private beach, sun-loungers, beach towels, scuba diving

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Spa

Room options

Available filters for rooms
Showing 39 of 39 rooms

Double Room (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Connecting Rooms (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
2 bedrooms
  • Sleeps 6
  • 2 King Beds

Deluxe Room (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-US)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

Double Room (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 2 Large Single Beds

Family Room (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room (Deluxe, B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Connecting Rooms (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Connecting Rooms (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
2 bedrooms
  • 29 sq m
  • Sleeps 6
  • 2 King Beds

Deluxe Room (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (Deluxe | C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Family Room (Deluxe | B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Double Room (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
2 bedrooms
  • Sleeps 6
  • 2 King Beds

Junior Suite (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Family Room (Deluxe, L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room, 2 Bedrooms (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
2 bedrooms
  • 29 sq m
  • Sleeps 6
  • 2 King Beds

Family Room (Deluxe, E)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room (E)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (U)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Double Room (E)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

Standard Room (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (L)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

Family Room (Deluxe, U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Family Room (E)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Quadruple Room

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

Double Room Standard

  • Sleeps 3
  • 2 Double Beds

Quadruple Room Superior With View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Double Room Superior

  • Sleeps 3
  • 2 Double Beds

Suite Junior

  • Sleeps 2
  • 1 King Bed

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About the area

Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • Arena Gorda Beach - 6 min walk
  • Iberostar Golf Course - 5 min drive
  • Punta Blanca Golf Course - 6 min drive
  • Cana Bay Golf Club - 8 min drive
  • Cortecito Beach - 19 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

  • ‪Restaurante Colonial - ‬8 min walk
  • ‪Lobby Bar Fantasia - ‬19 min walk
  • ‪restaurante la isabela - ‬12 min walk
  • ‪Garden Grill - ‬20 min walk
  • ‪Larimar Restaurante Buffet - ‬19 min walk

About this property

Hotel Riu Bambu - All Inclusive

All-inclusive eco-certified property near Cocotal Golf and Country Club
At Hotel Riu Bambu - All Inclusive, you can look forward to a free breakfast buffet, free water park access and a nightclub. With a private beach, sunloungers and scuba diving, this property is the perfect place to soak up some sun. Indulge in a massage, a facial and hydrotherapy at Renova Spa, the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature international cuisine and more. Fitness classes are offered at the health club; other things to do include parasailing, rowing/canoeing and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 swim-up bars and 3 poolside bars.
Other perks include:
  • 5 outdoor pools and a children's pool, with a waterslide and 2 swim-up bars
  • Free self-parking
  • Tennis courts, babysitting (surcharge) and ATM/banking services
  • Wedding services, massage treatment rooms and beach towels
  • Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 1000 individually furnished rooms offer comforts such as heated floors and laptop-friendly workspaces, as well as amenities such as free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, balconies and heated floors

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and beverages included
Meals and beverages at companion properties

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to off-site nightclubs
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 7 restaurants

Restaurants on site

  • Colonial
  • Hibachi
  • Olé
  • Palm Beach - Steakhouse
  • San Angelo

Things to do

  • 5 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Spa tub
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On a private beach

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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ClubHotel Riu Bambu All Inclusive
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Riu Bambu All Inclusive
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Riu Bambu Punta Cana
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Hotel Riu Bambu
Riu Bambu
Riu Bambu Dominican Republic
Hotel Riu Bambu All Inclusive Punta Cana
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Hotel Riu Bambu - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Bambu - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Hotel Riu Bambu - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Bambu - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Bambu - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Bambu - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Bambu - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Bambu - All Inclusive located?

Nestled on the beach, this Bávaro property is within a 10-minute walk of Splash Water Park and Arena Gorda Beach. Punta Blanca Golf Course and Iberostar Golf Course are also within 2 miles (3 km).

Hotel Riu Bambu - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 781 out of 1945 reviews" "
Rating 8 - Good. 437 out of 1945 reviews" "
Rating 6 - Okay. 318 out of 1945 reviews" "
Rating 4 - Poor. 197 out of 1945 reviews" "
Rating 2 - Terrible. 212 out of 1945 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Damir

Travelled with family
Liked: Cleanliness
Not thrilled with rooms, and first come first serve restaurants, would of been better of with reservations, and also Hibachi restaurant was buffet so thats not fun...its impossible to eat at a steakhouse!! People line up at 5:30 to be able to eat. A lot of staff didn't speak english..
Stayed 7 nights in Dec 2024

10/10 Excellent

Yvelsa E, Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort!
Stayed 10 nights in Nov 2024

2/10 Terrible

Andressa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I get sick in this hotel , the food there is terrible and the services too , I lose my all week, and I have to cancel my wedding because i was so sick there , was the worse experience ever
Stayed 7 nights in Nov 2024

4/10 Poor

Caroline

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Zero service on the beach or pool side. Too many vendors bugging you on beach. Entertainment dismissal for family's. Only one show the 7 days we were there. Had to pay for pool and ice hokey in the snack bar for Entertainment. Rooms freezing at night only have a sheet. Thermostat is there just for show couldn't adjust temp turned off every night. Only one restaurant is a sit down all other's are buffet. That beeing said we had a great time,
Stayed 7 nights in Dec 2024

2/10 Terrible

Ivan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible food. Outdated old rooms. Damp smell in every room.
Stayed 5 nights in Dec 2024

10/10 Excellent

Laurie Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than we expected! It was a cheap vacation, so we weren’t expecting a lot. The beach was perfect! Food was good and the drinks yummy! Great margaritas! I have no complaints! Other than the resort is huge.
Stayed 7 nights in Dec 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great experience overall!
Stayed 5 nights in Nov 2024

10/10 Excellent

Lukasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star all around
Stayed 6 nights in Oct 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most terrible experience I have ever had in DR. I visit Punta Cana often and this was my worst experience from checking in to checking out. My room was disgusting and I had to request to be moved more than once. I took a video of my room because it looked like I was staying at a motel. They kept telling me that they could only give me the same kind of room because of the room I booked on Expedia. I would not care how I booked a room, because the money I paid, my room should have not been dirty. The next day I was assisted after being told there was nothing they could do the day before. After I agreed to the room they changed me to, I had to lug my luggage down two flights of stairs and up two flights of stairs on the other side of the resort, because no one ever came to help me move to my other room and I have a bad back. Not to mention the amount of walking you had to do to get to anything. It was an insane amount of walking around the resort. We were never informed of what was on the resort when we checked in and when we asked, we were told that's was because there are a lot of people who frequent the resort so they think everyone knows. The worst part of it all was the food. I got sick after eating the first two days and nothing was good. I survived off of french fries. I even took a taxi into the city to get KFC empanadas and meals for my sisters, who also was on the trip with me. And last but not least cigarette smoking. People were smoking in the pools
Stayed 4 nights in Dec 2024

6/10 Okay

Glenda M

Stayed 3 nights in Nov 2024

8/10 Good

Ted, Brooklyn

Stayed 3 nights in Dec 2024

8/10 Good

Xaira Ivette Mateo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto porque en todo momento tienen Actividades para el disfrute de los que se hospedan. Ademas el servicio de los empleados es excelente. Las habitaciones se mostraban un poco descuidadas, el baño huele Mal Casi siempre sin embargo nos hicieron cambio de habitacion en 2 ocasiones por el inconvenient. Pienso deberia arreglar los detalles en pintura y habitaciones por lo demas excelente y volveria! Gracias por todo!!! Bendiciones para ustedes siempre
Stayed 7 nights in Nov 2024

10/10 Excellent

Kameela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Sheneil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely clean at all times. S/o to the cleaning staff they deserve all the accolades. And the restaurant staff and bartender… top notch !
Stayed 7 nights in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho
Stayed 4 nights in Nov 2024

10/10 Excellent

RADYSH

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything.
Stayed 8 nights in Nov 2024

6/10 Okay

Michelle

Liked: Staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Cristina, Brooklyn

Liked: Cleanliness, amenities
The towels for the room and the beach needs urgent change. When i made a complaint to fixed the toillete. It took 3 hours and the person to fixed was a gentleman to bring to my room more towels. The tv doesnt wirk. I didn't to call to fixed because i dont want spent my time waiting to be repair. The internet is very bad.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities
Went here on a solo trip for my birthday and had an amazing time that i’ll never forget! The staff and everybody was great and everyone overall just wanted to have a good time. Would definitely book with RIU in the future.
Stayed 3 nights in Nov 2024

10/10 Excellent

Raymond

Stayed 6 nights in Oct 2024

8/10 Good

Carmelo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are wonderful people. Them always have a good smile for you.
Stayed 5 nights in Nov 2024

8/10 Good

Marilyn Gomez

Liked: Property conditions & facilities
Everything is amazing
Stayed 4 nights in Nov 2024

2/10 Terrible

Lizbeth

Disliked: Staff & service, amenities, property conditions & facilities
What they show in pictures is not what’s in person. My room was in bad condition. The drawers falling apart, rust all over the room, I found a bug next to the bed. I tried to mediate with the hotel to get a room change and was told by 3 staffs at reception to wait to speak to Juan from reception at 9am. It was 10:15 and Juan was no where to be found. After waiting and not being helped. I decided I wanted to leave the hotel, at this point I didn’t feel comfortable. I stayed for 1 night & they don’t want to refund me for the rest of the days I was supposed to be there. I ended up going to a much better hotel for the rest of my stay. Don’t stay here, bad customer service. Rooms in bad condition. It’s noisy at night.
Stayed 6 nights in Nov 2024

10/10 Excellent

Daisy Marie Contreras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 6 nights in Nov 2024

10/10 Excellent

Ogugua Irena

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024