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Secrets Royal Beach Punta Cana - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 4 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets Royal Beach Punta Cana - Adults Only - All Inclusive

Sun deck
Exterior
On the beach, white sand, sun-loungers, beach umbrellas
Preferred Club Master Suite Ocean Front
Preferred Club Master Suite Ocean Front
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Bar

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Junior Suite Partial Ocean View King Bed

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Partial Ocean View King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View Double Beds

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Partial Ocean View Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Tropical View

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Master Suite Tropical View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Separate bedroom
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Tropical View Double Beds

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Tropical View Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deal of the Day

Premium bedding, down duvets, free minibar, in-room safe

Deal of the Day

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Ceiling fan
Down duvet
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Tropical View Double Beds

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Tropical View Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Preferred Club Jr Suite Private Pool Double Beds

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Jr Suite Private Pool Double Beds

Highlights

Balcony or patio
Separate dining area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 54 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swim Up King Bed

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Swim Up King Bed

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Tropical View King Bed

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Tropical View King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Jr Suite Private Pool King Bed

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Jr Suite Private Pool King Bed

Highlights

Balcony or patio
Separate dining area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Up Double Beds

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Swim Up Double Beds

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • 54 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite Private Pool King Bed

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Private Pool King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Private Pool with Double Beds

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Private Pool with Double Beds

Highlights

Balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Pool View King Bed

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Pool View King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Partial Ocean View King

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Partial Ocean View King

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • 54 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 118 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View Double Beds

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Tropical View Double Beds

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Pool View King Bed

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Pool View King Bed

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • 54 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View Double Beds

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Pool View Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Ceiling fan
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Partial Ocean View Double Beds

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Partial Ocean View Double Beds

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • 54 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View King Bed

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Tropical View King Bed

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Queen Beds

View all photos for Preferred Club Junior Suite Pool View Double

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Pool View Double

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Map
Av. Alemania s/n, El Cortecito, Bavaro Beach, Punta Cana, La Altagracia, 23000

What's nearby

  • Cocotal Golf and Country Club - 15 min walk - 1.3 km
  • Dolphin Island - 8 min drive - 4.3 km
  • Los Corales Beach - 9 min drive - 2.3 km
  • Cortecito Beach - 13 min drive - 3.1 km
  • Bavaro Beach - 18 min drive - 5.1 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 27 min drive

Restaurants

  • ‪World Cafe - ‬6 min walk
  • ‪Lobby Bar - ‬6 min drive
  • ‪Seaside Grill - ‬5 min walk
  • ‪Riviera Restaurant - ‬5 min walk
  • ‪Olio - ‬4 min walk

About this property

Secrets Royal Beach Punta Cana - Adults Only - All Inclusive

Luxury all-inclusive property near Cocotal Golf and Country Club
Los Corales Beach is located near Secrets Royal Beach Punta Cana - Adults Only - All Inclusive, which provides a free breakfast buffet, an adjacent golf course and a casino. This property is a great place to bask in the sun with a white sand beach, a beach bar and sunloungers. Treat yourself to a body wrap, a body treatment or aromatherapy at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the gym; other things to do include scuba diving, windsurfing and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a nightclub and 3 swim-up bars.
You'll also enjoy perks such as:
  • Swimming pool with a lazy river, a waterslide and 3 swim-up bars
  • Free self-parking
  • 2 outdoor tennis courts, 4 outdoor pools and express check-out
  • Express check-in, tour/ticket information and luggage storage
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 641 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Balconies or patios, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Himitsu
  • La Riviera
  • Oceana
  • Portofino
  • Seaside Grill

Things to do

  • 15 slot machines
  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 gaming tables
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bodyboard
  • Casino (205 square feet of space)
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Lazy river
  • Nightclub
  • Private wine tours
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide
  • Windsurfing
  • Wine tasting room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 754 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 65 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls, an off-lead area, pet-sitting services and pet-grooming services are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 65 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8 AM to 6 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Royal Adults Only All Inclusive
Secrets Royal Beach Punta Cana Adults Only All Inclusive
Secrets Royal Beach Punta Cana Adults All Inclusive
Secrets Royal Adults All Inclusive
Secrets Royal Beach Punta Cana Adults
Secrets Royal Adults
Secrets Royal Adults All Inclusive All-inclusive property
Hotel Secrets Royal Beach Punta Cana - Adults Only Punta Cana
Punta Cana Secrets Royal Beach Punta Cana - Adults Only Hotel
Hotel Secrets Royal Beach Punta Cana - Adults Only
Secrets Royal Beach Punta Cana - Adults Only Punta Cana
Secrets Royal Beach Punta Cana Adults Only All Inclusive
Secrets Royal Beach Punta Cana Adults Hotel
Secrets Royal Adults Hotel
Secrets Royal Beach Punta Cana Adults
Secrets Royal Adults
Secrets Royal Punta Cana
Secrets Royal Beach Punta Cana Adults Only
Secrets Royal Beach Punta Cana Adults Only All Inclusive

Frequently asked questions

Does Secrets Royal Beach Punta Cana - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 8 AM to 6 PM.

Is Secrets Royal Beach Punta Cana - Adults Only - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 65 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive?

Self-parking is free at this property.

What time is check-in at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Secrets Royal Beach Punta Cana - Adults Only - All Inclusive located?

Located in Bávaro, this beachfront property is next to a golf course and within 1 mi (2 km) of Cocotal Golf and Country Club and Los Corales Beach. Bavaro Beach is 3 mi (4.8 km) away.

Secrets Royal Beach Punta Cana - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1007 reviews" "
Rating 8 - Good. 205 out of 1007 reviews" "
Rating 6 - Okay. 85 out of 1007 reviews" "
Rating 4 - Poor. 42 out of 1007 reviews" "
Rating 2 - Terrible. 39 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location. It was beautiful and food was delicious! Service was astonishing! I would have rated it 5 star but honestly I was disappointed to hear they had a restricted music option. When I travel I travel to experience a new culture, however they were only allowed to play “American music” i believe music is a huge part of culture and fun.
Stayed 3 nights in Dec 2024

10/10 Excellent

Claire

Stayed 4 nights in Oct 2024

10/10 Excellent

Lamonyka

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my parents for thanksgiving and wow, they loved it. It was their first resort experience and this place delivered. The staff amazing! They are kind, full of energy, and really there to show you a good time. The food options are good, the French restaurant was by far our favorite. There are so many activities through the day, singers, and bands. And we were amazed by their thanksgiving beach dinner and celebration! The rooms are spacious and cozy.
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property for an adult relaxing vacation
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people !!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort!
Stayed 4 nights in Dec 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick weekend getaway with the husband. Very relaxing. Restaurants for dinner were fantastic and tons of entertainment and excursions close-by. Only issue is from the moment we stepped out of the airport, bombarded with sales people and even at the hotel they try to sell you every chance they get. It got very frustrating on the first day.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth, Villas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Best time of my life.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and grounds. The food good but not great
Stayed 7 nights in Nov 2024

10/10 Excellent

Shauna, GRANITE CITY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent!!! Had a wonderful time!
Stayed 4 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and accommodations. Great entertainment available every night. Easy check in. Staff always available to make dinner and excursion reservations, bag pick up, and always willing to answer any questions. Fantastic resort!
Stayed 6 nights in Nov 2024

10/10 Excellent

Richard, Marlborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great our concierge Manny was very helpful, Sammy and the crew at the preferred pool bar were great and very attentive also Gabriel one of the beach servers. The food at the buffet was great maybe even better than some of the restuarants. The Beach was beautiful and kept clean of seaweed, the only negative was that our room was cleaned about every other day Great location and property for a relaxing vacation thank you to all the staff
Stayed 5 nights in Nov 2024

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this property. It had many dining options, all different types of food and all good. We also really enjoyed the different pool options, some with activity and music and some very quiet. We did upgrade ( when we booked) to preferred club and 2 of these pool areas were preferred club only (both were quieter) Beyond this aspect, there wasn't any other time we were asked if we were preffered club or not. I thought the beaches were nice and offered lots of seating. One of the critiques I would have is pool side service. I was only asked by a server 3 times ( in 3 days) if I was good as far as getting a drink. Other resorts have ample service around the poolside bringing customers drinks. Also, on the one day it rained we went to the sports bar to watch football games and it smelt awful and was dingy.. definitely not a part of the resort that had seen any sort of update. We did not/could not stay due to the smell. They had night time entertainment that was entertaining. Beyond that we didn't partake in much night life. Overall we would go back and even check out the family side of the resort next door.
Stayed 4 nights in Nov 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay! Service can be slow at times…
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Elise

Travelled with partner
Liked: Amenities
Stayed 6 nights in Nov 2024

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an excellent facility.
Stayed 6 nights in Nov 2024

6/10 Okay

Barbara M

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Oct 2024

8/10 Good

Terri Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice all inclusive. Food options could have been better, but was ok. Buffet wadms good. Pools were great. Very good customer service. Didn't care for excursions, very crowded tour buses. Beach access is nice, but there are a lot of people on the beach trying to sell stuff. One thing I didn't care for is that there are several things that you have to be a excellence member to utilize, which I didn't see on website.
Stayed 7 nights in Nov 2024

8/10 Good

Edgar Joel Cruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and its amenities is beautiful!!! We had a room with a private pool. The preferred club staff made us feel welcomed and taken cared. A few things we noticed: - ALL the pools and jacuzzis are cold: not heated. - There is 4 restaurant in the hotel in addition to the main buffet. The wait times for restaurants were very long if you don’t go extremely early when they open and when seated, from the time your order is taken to desert, your looking at probably 1.5 hours long. It seems that restaurants were probably operating at 50 percent capacity, since there were many tables opened. Make the buffet and room service your best friend :) - the food is very good and tasteful. - Not a lot of activities. After 9 pm, there was nothing really to do other than the 45 min show. - drinks are good with premium brands. - staff were friendly and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing adults all inclusive resort
Stayed 4 nights in Nov 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the premium option.
Stayed 7 nights in Jul 2024

10/10 Excellent

Leah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Nov 2024