Punta Cancun Holidays

Overall we enjoyed our stay at Antera hotel and residences. The bed was super comfortable, we really enjoyed the rooftop patio with hot tub and it was great having a kitchen, two bathrooms and laundry facilities in our unit. The property is well maintained and beautiful and we really enjoyed the rooftop pools. The staff are friendly and eager to help but not all is perfect, there are a few issues with this hotel. The noise from a couple of bars thumps all night and is unreasonably loud. This isn’t the hotel’s fault but something that could ruin your stay, earplugs are highly recommended! I loved having a kitchen on holiday but this kitchen lacked cupboard space and more importantly a toaster,(we ended up using the oven to make toast). Unfortunately during our stay we encountered cockroaches in our room, they sprayed all the drains a couple of times but the problem still persisted. I was disappointed that the hotel didn’t check back with us or offer us anything for dealing with this issue. I would return for another visit but next time would ask for a quieter room.

Great stay and experiences.

We didn’t try the pool. The visiting monkeys were fun.

I want to make it clear that my rating has nothing to do with the staff & location of the resort- both were wonderful. However, when booking an adults only, the expectation is that it is adults only. Unfortunately, most of the amenities were on the attached family resort. For example: Swim up bar- family pool Dj & dancers - family pool A la cate dinners & buffet- family resort Smoking area- family pool Glow stick party at nignt- family resort Foam party- family pool Beach DJ party- family side Another issue I noticed was that my wifi didnt work in my room unless by the window and didnt work at the beach. Im not saying that the family side shouldnt have those things, I am just mentioning these things so folks who are expecting adults only, understand that isnt the case and I am just speaking from my experience and expectation. The location was lovely, the beachfront was amazing, the staff and food were great, it was clean and the lunch buffet poolside was definitely a plus!

Very nice resort clean and friendly staff. Hard ti get reservations at the restaurants which was frustrating since you have to make them when you get there and you can’t make them yourself. Ww were told that they were totally booked several times but then when we got there we could see many empty seats. The all inclusive thing is not great if you can’t get inti the restaurants. Otherwise it was great