See all properties

Hotel Royal William, Ascend Hotel Collection

3.5 star property
Step into this vibrant city hub where work meets play. Unwind in the library or take aim at the archery range before exploring historic Quebec City.

Choose dates to view prices

Photo gallery for Hotel Royal William, Ascend Hotel Collection

Superior Room, 2 Queen Beds, Non Smoking
Superior Room, 2 Queen Beds, Non Smoking
Point of interest
Exterior
Point of interest
Right in the heart of Quebec City, Hotel Royal William, Ascend Hotel Collection offers an urban retreat with a library and health club. Explore nearby Château Frontenac or test your marksmanship at the hotel's archery range. With coworking spaces, multilingual staff, and luggage storage available to guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is €116
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Ceiling fan
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Ceiling fan
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Ceiling fan
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Ceiling fan
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Ceiling fan
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Ceiling fan
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
HDTV
Renovated in 2020
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Italian cuisine

Best Western Plus City Centre/Centre-Ville

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, (1500)
The price is €129
includes taxes & fees
10 Feb - 11 Feb
Best Western Plus City Centre/Centre-Ville
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
360 boulevard Charest Est, Québec City, QC, G1K3H4

What's nearby

  • Quebec City Convention Center - 11 min walk
  • Quebec City Town Hall - 20 min walk
  • Quebec Cruise Terminal - 3 min drive
  • Quartier Petit Champlain - 3 min drive
  • Château Frontenac - 6 min drive

Getting around

  • Quebec Palace Station - 14 min walk
  • Jean Lesage International Airport (YQB) - 21 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬3 min walk
  • ‪Restaurant Saigon Bangkok - ‬2 min walk
  • ‪Korrigane - ‬2 min walk
  • ‪Le Nektar - ‬3 min walk
  • ‪Le Bureau de Poste - ‬2 min walk

About this property

Hotel Royal William, Ascend Hotel Collection

Hotel rejuvenated in 2020 and located near Quebec City Town Hall
Located close to Château Frontenac, Hotel Royal William, Ascend Hotel Collection provides a library, dry cleaning/laundry services and a health club. Adventurous travellers may like the archery at this hotel. Free in-room WiFi and conference space are available to all guests.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • A lift, a front desk safe and a vending machine
  • Concierge services, multilingual staff and 3 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Royal William, Ascend Hotel Collection have perks, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Children's dinnerware and free infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with cable channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 22 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 16.99 to 24 per person

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • Children's dinnerware
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 16.99 to 24 per person
  • Covered self-parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 2025-03-31, 137340

We should mention

Parking height restrictions apply

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Frequently asked questions

Is Hotel Royal William, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Royal William, Ascend Hotel Collection?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Royal William, Ascend Hotel Collection on 24 Feb 2025 start from €116.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Royal William, Ascend Hotel Collection?

Self-parking is available for CAD 22 per day. Limited spots are available.

What time is check-in at Hotel Royal William, Ascend Hotel Collection?

Check-in start time: 4 PM; check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Royal William, Ascend Hotel Collection?

Checkout is at 11:00 AM.

Where is Hotel Royal William, Ascend Hotel Collection located?

Located in La Cité-Limoilou, this hotel is within 1 mi (2 km) of Quebec City Town Hall and Château Frontenac. Montmorency Falls is 8.4 mi (13.5 km) away. Quebec Palace Station is 14 minutes by foot.

Hotel Royal William, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 511 out of 967 reviews
Rating 8 - Good. 333 out of 967 reviews
Rating 6 - Okay. 95 out of 967 reviews
Rating 4 - Poor. 17 out of 967 reviews
Rating 2 - Terrible. 11 out of 967 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Guntas

Stayed 3 nights in Dec 2024

6/10 Okay

Myke'la

Travelled with partner
Liked: Staff & service, amenities
We arrived late at night to check in and the hotel key card system was down. Imagine a long day worth of traveling (exhausted) and you finally get to the elevator to go to your room and it doesn’t work. They had to escort us to our room and on the elevators for two days straight. We weren’t offered a discount or any compensation for the inconvenience. However, the staff were friendly and the area surrounding of the hotel was walkable
Stayed 4 nights in Dec 2024

8/10 Good

Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, but we heard noise from the guests in the nearby rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Frédérique

Stayed 1 night in Jan 2025

8/10 Good

Lucy

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean and good location. Some people in alley by the hotel created noise in the early hours
Stayed 3 nights in Dec 2024

6/10 Okay

Ali

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately, our experience with the cleaning service was disappointing. Despite requesting a room cleaning, the bedsheets and covers were not replaced, and our used towels and robes were taken without providing replacements. Additionally, after returning to the room with snow on our boots, we noticed salt marks and dirt near the entrance. The cleaners seemed to overlook this and did not clean the floors, leaving us to handle it ourselves. While it only took a couple of minutes to clean, we expected better attention to detail from the housekeeping team.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room
Stayed 2 nights in Dec 2024

8/10 Good

Keylie

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was excellent
Stayed 3 nights in Dec 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Ian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were spacious and clean. We found the location to be dirty, noisy and unsafe. Uber drivers consistently had a difficult time locating this property which made getting around very difficult.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Très belles chambres, douche très propre et lits confortables
Stayed 1 night in Nov 2024

10/10 Excellent

megane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Vivek

Stayed 2 nights in Aug 2024

10/10 Excellent

Leendert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 1 night in Oct 2024

10/10 Excellent

JACKELINE

Stayed 2 nights in Oct 2024

10/10 Excellent

TULIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Florika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kayla

Liked: Cleanliness, property conditions & facilities
Overall great place to stay. Only downside was the breakfast buffet, don’t spend your money on it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leendert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Oct 2024

6/10 Okay

sylvio

Business traveller
Liked: Property conditions & facilities
Parking is too far and lots of homeless
Stayed 1 night in Oct 2024

8/10 Good

Mallory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay the Hotel Royal William Ascend was good. A few pros and cons: Pros: - Within walkable distance to Old Quebec (20 minute walk) - Located in an "entertainment district" with several food options, nightly life, and bars easily accessible (5 minute walk) without needing to go into Old Quebec. - Underground parking available (across the street). - Spacious, clean, updated rooms. - Friendly, knowledgeable staff - Very quiet (sound proofed rooms, didn't hear anything)! Cons: - Parking was a challenge when we first arrived. There is no parking on site, it is in a garage across the street. The hotel could do a better job of advertising parking options and directing guests. - Some of the hotel/room features advertised were not accurate. There was no bottled water in the room (we had to ask for it), there was no kettle, the gym was really mediocre (it was stated as a "state of the art gym"), the continental breakfast (we only walked by) did not look worth the $15. - The between room cleanings was minimal - bedding, towels, and garages. It would have been nice if they vacuumed the floors.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kavita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Scott

Disliked: Staff & service
Stayed 2 nights in Sep 2024