Hotel Royal William, Ascend Hotel Collection

3.5 star property
Art Deco Québec City hotel in La Cité-Limoilou with a health club

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Royal William, Ascend Hotel Collection

Superior Room, 2 Queen Beds, Non Smoking
Point of interest
Exterior
Combined shower/bathtub, rainfall showerhead, designer toiletries
Fitness facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is €112
Price available on 2/12/2024
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Room options

Available filters for rooms
Showing 8 of 8 rooms

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
HDTV
Renovated in 2020
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Map
360 boulevard Charest Est, Québec City, QC, G1K3H4

What's nearby

  • Quebec City Convention Center - 11 min walk
  • Grande Allée - 16 min walk
  • Quebec City Town Hall - 20 min walk
  • Quebec Cruise Terminal - 3 min drive
  • Château Frontenac - 6 min drive

Getting around

  • Quebec Palace Station - 14 min walk
  • Jean Lesage International Airport (YQB) - 20 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬3 min walk
  • ‪Restaurant Saigon Bangkok - ‬2 min walk
  • ‪Le Nektar - ‬3 min walk
  • ‪Korrigane - ‬2 min walk
  • ‪Le Bureau de Poste - ‬2 min walk

About this property

Hotel Royal William, Ascend Hotel Collection

Hotel rejuvenated in 2020 and located near Quebec City Town Hall
Located close to Château Frontenac, Hotel Royal William, Ascend Hotel Collection provides a library, dry cleaning/laundry services and a health club. Adventurous travellers may like the archery at this hotel. Free in-room WiFi and conference space are available to all guests.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and 3 meeting rooms
  • Concierge services, smoke-free property and a 24-hour front desk
  • Multilingual staff, coworking spaces and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Royal William, Ascend Hotel Collection have perks, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Children's dinnerware and free infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with cable channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 22 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 17.23 per person

Family friendly

  • Children's dinnerware
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1933
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CAD 17.23 per person
  • Covered self-parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 2025-03-31, 137340

We should mention

Parking height restrictions apply

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Frequently asked questions

Is Hotel Royal William, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Royal William, Ascend Hotel Collection?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Royal William, Ascend Hotel Collection on 2 Dec 2024 start from €111.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Royal William, Ascend Hotel Collection?

Self-parking is available for CAD 22 per day. Limited spots are available.

What time is check-in at Hotel Royal William, Ascend Hotel Collection?

Check-in start time: 4 PM; check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Royal William, Ascend Hotel Collection?

Checkout is at 11:00 AM.

Where is Hotel Royal William, Ascend Hotel Collection located?

Located in La Cité-Limoilou, this hotel is within 1 mi (2 km) of Quebec City Town Hall and Château Frontenac. Montmorency Falls is 8.4 mi (13.5 km) away. Quebec Palace Station is 14 minutes by foot.

Hotel Royal William, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 493 out of 934 reviews" "
Rating 8 - Good. 321 out of 934 reviews" "
Rating 6 - Okay. 92 out of 934 reviews" "
Rating 4 - Poor. 17 out of 934 reviews" "
Rating 2 - Terrible. 11 out of 934 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leendert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 1 night in Oct 2024

10/10 Excellent

TULIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Florika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kayla

Liked: Cleanliness, property conditions & facilities
Overall great place to stay. Only downside was the breakfast buffet, don’t spend your money on it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leendert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Oct 2024

6/10 Okay

sylvio

Business traveller
Liked: Property conditions & facilities
Parking is too far and lots of homeless
Stayed 1 night in Oct 2024

8/10 Good

Mallory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay the Hotel Royal William Ascend was good. A few pros and cons: Pros: - Within walkable distance to Old Quebec (20 minute walk) - Located in an "entertainment district" with several food options, nightly life, and bars easily accessible (5 minute walk) without needing to go into Old Quebec. - Underground parking available (across the street). - Spacious, clean, updated rooms. - Friendly, knowledgeable staff - Very quiet (sound proofed rooms, didn't hear anything)! Cons: - Parking was a challenge when we first arrived. There is no parking on site, it is in a garage across the street. The hotel could do a better job of advertising parking options and directing guests. - Some of the hotel/room features advertised were not accurate. There was no bottled water in the room (we had to ask for it), there was no kettle, the gym was really mediocre (it was stated as a "state of the art gym"), the continental breakfast (we only walked by) did not look worth the $15. - The between room cleanings was minimal - bedding, towels, and garages. It would have been nice if they vacuumed the floors.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kavita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Scott

Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Ilia, Winnipeg

Travelled with partner
Liked: Staff & service, property conditions & facilities
We did not like the bassroom, miss safty rails!!!!!!
Stayed 3 nights in Sep 2024

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely renovated spaces, pleasant staff, the restaurant on site was excellent.
Stayed 1 night in Sep 2024

8/10 Good

Marcelo

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Service was great and the rooms are beautiful. However, housekeeping didn't do a good job at cleaning up. The room floor was always dirty
Stayed 5 nights in Sep 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the decor...floors were finished...I LOVED the inroom coffee--best ever; Room was great...design won over function with the tub/shower but was still terrific. Room was huge; beds were great; lots of English as well as French tv; view was non-existent but not a lot of time staring out the window; area was very good with lots of food and coffee nearby; short walk to old city, even stairs were not bad but the elevator helped once. Can't wait to see the restaurant; could use a bit of a convenience outlet, though the old vending machine next to the ice maker was decent and inexpensive.
Stayed 3 nights in Sep 2024

8/10 Good

Kakei

Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice, room was perfect. Super comfy bed. Renos going down in the lobby but it didn’t bother me. Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
The property was under renovation. Even with that, our room was wonderful, the staff was friendly and very helpful… even the off-site parking was well explained by the front desk staff and not that far from the hotel. Would definitely return.
Stayed 2 nights in Aug 2024

8/10 Good

Sylvie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kolia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacieux, propre, en rénovations lors de notre séjour. Pas le meilleur quartier mais tout de même bien situé.
Stayed 1 night in Aug 2024

8/10 Good

Dino

Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness
The room was nice, clean, and decently equipped. Nice pillows and the bathroom had a nice 2 head shower. So as a "standard" room, we quite liked it. We were not aware of the renovations being done on the lobby area and when we walked in, we weren't sure we were in the right place. It was jarring. But once the renovations are done, I guess it will be more "hotel"-like. The service was good, but at 5pm-ish, there were people checking in and only 1 front desk person. There was always a line when we went by the front desk. Perhaps more staff at that busy time might be better. But the service we got was good. Overall a good stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Simple room. There is construction on first floor but room and bathroom are clean
Stayed 1 night in Jul 2024

10/10 Excellent

Pravin

Travelled with family
Excellent
Stayed 2 nights in Jul 2024

8/10 Good

Javier

Stayed 2 nights in Jul 2024

6/10 Okay

Brendan

Liked: Cleanliness, staff & service, amenities
I was very happy with my room and I was very happy with the price. The room was clean, modern and had high ceilings. However, there were a couple of things that I would have liked to have been warned about. The first is that the lobby is under construction. I suspect this is part of why the room was such a good deal. The short walk from the elevator to the front door was basically through a construction zone. This was a compromise I was more than willing to make for the price, but I wish I had been warned. The second problem was the parking. There is no parking at the hotel, but they offer paid parking a block away, so factor this into your travel budget. Be warned though, the ceiling in the garage is very low and you won’t fit if you have a taller vehicle or, in my case, a roof rack. I suspect a lack of on-site parking is pretty standard in Quebec, but if you’re coming from further away you might be caught off-guard. If you’ve traveled in Europe you’d be pretty used to this, unfortunately, while Europe gets away with it because of a useable train network, Canada is not much better than the US. Otherwise, all the on-site staff were very pleasant, the room was very nice, and it seems like the hotel will be a cool spot (once the construction is done). It’s a little ways away from old Quebec (if that’s what you’re into), but there is a convenient free elevator really close which will get you up the hill and the hotel has easy access to public transit.
Stayed 2 nights in Jul 2024