Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel Bar]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have any lifts
Property is also known as
Empire Hotel Queenstown
Empire Queenstown
The Empire Hotel
Empire Hotel Queenstown Inn
Empire Hotel Queenstown Queenstown
Empire Hotel Queenstown Inn Queenstown
Frequently asked questions
Is Empire Hotel Queenstown pet-friendly?
No, pets are not allowed at this property.
How much is parking at Empire Hotel Queenstown?
Self-parking is free at this property.
What time is check-in at Empire Hotel Queenstown?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Empire Hotel Queenstown?
Checkout is at 10 AM.
Where is Empire Hotel Queenstown located?
Situated in Queenstown, this inn is steps away from The Paragon Theatre, West Coast Wilderness Railway and Miners Siding. Queenstown Library and Queenstown Galley Museum are just steps away.
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Empire Hotel Queenstown Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 89 out of 349 reviews
10 - Excellent
89
Rating 8 - Good. 142 out of 349 reviews
8 - Good
142
Rating 6 - Okay. 83 out of 349 reviews
6 - Okay
83
Rating 4 - Poor. 22 out of 349 reviews
4 - Poor
22
Rating 2 - Terrible. 13 out of 349 reviews
2 - Terrible
13
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Excellent
David
27 Mar 2025
I loved the heritage value of the hotel, we had an ensuite which had refrigerator, very comfortable bed and a spacious and modern bathroom. The breakfast was sufficient and I definitely recommend this property.
David
Stayed 1 night in Mar 2025
8/10 Good
Maria
28 Feb 2025
beautifully maintained and restored
Maria
Stayed 1 night in Jan 2025
10/10 Excellent
Kate
22 Jan 2025
Lovely old building, great food
Kate
Stayed 1 night in Jan 2025
10/10 Excellent
Bruno
22 Feb 2025
A very pleasant stay in an historical building. Limited interaction with staff but friendly reception. Very clean snd good value pub grubb.
Bruno
Stayed 1 night in Feb 2025
8/10 Good
Patrick
28 Feb 2025
It was a heritage property beautiful wood throughout
The staircase is exceptional parting at the top intp two directions
Huge dining room
Wonderful location in this unique town
The bedroom we giot was small but the bathroom was new and all in all comfortable
Patrick
Stayed 1 night in Feb 2025
10/10 Excellent
James
21 Dec 2024
Amazing staff, Kristy was so great, a continental breakfast included, literally taken back to the past, thank you
James
Stayed 1 night in Dec 2024
8/10 Good
MR MARTIN
26 Nov 2024
Great old hotel meals were good probably the condition is a bit tired but nice to stay
MR MARTIN
Stayed 2 nights in Nov 2024
8/10 Good
Chris
15 Nov 2024
A great old pub and we had a ghostly experience which we loved. The hotel is in a great place and is full of character.
Chris
Stayed 1 night in Nov 2024
10/10 Excellent
Reuben
2 Nov 2024
The history and decor.
Reuben
Stayed 2 nights in Oct 2024
10/10 Excellent
Jo
12 Sept 2024
Beautiful old building, a definite stopover if you are going through Queenstown.
Great feed at the hotel restaurant too.
Jo
Stayed 1 night in Sep 2024
10/10 Excellent
Max
27 Nov 2024
The best old hotel we have stayed in. Grand old hotel in mint condition. We could only stay one night due to our time table but would have liked a
longer stay. Highly recommend.
Max
Stayed 1 night in Nov 2024
8/10 Good
Sally
7 Nov 2024
Loved the ambience of a bygone era.
Staff were welcoming and helpful.
Wednesday meal deal was Wow!
Bed was comfortable.
Sally
Stayed 1 night in Nov 2024
10/10 Excellent
Tim
3 Nov 2024
The staff at the Hotel were thoroughly entertaining and I inclusive of anyone who walked in be they a local regular or tourist. They were all just amazing
Tim
Stayed 2 nights in Nov 2024
10/10 Excellent
Colin
28 Apr 2024
Excellent staff and clean and comfortable premises.
It's a pub. The floors squeaked all night and the facilities in the room were rather limited.
Wendy
Stayed 2 nights in Nov 2024
10/10 Excellent
Susan
17 Dec 2024
The room had an internal window and was rather small. Two single beds were what we asked for. The room wes very dated, but the hotel
Is very old and alot of the original features are still there. They had put a new bathroom in. We ate in the dining room and had a very tasty meal.
Susan
Stayed 1 night in Dec 2024
10/10 Excellent
Marye Jane
16 Oct 2024
Some reviews made me apprehensive. Our stay was great. Room spotless and quiet, en suite more than adequate, water pressure fabulous!!! Dinner menu more than adequate - apparently new cook/chef? Continental breakfast fine. All staff delightful. Would definitely stay again. Excellent value for the very reasonable tariff.
Marye Jane
Stayed 1 night in Oct 2024
8/10 Good
Richard
27 Mar 2024
A handy stopover for the Wilderness Railway and nice food for dinner.
Richard
Stayed 2 nights in Mar 2024
8/10 Good
sharon
12 Feb 2024
Hotel had a lot of historical character and was in a great downtown location. We rate the hotel in part because of historical character.
sharon
Stayed 1 night in Feb 2024
10/10 Excellent
Tiana-Lee
24 May 2024
Beautiful historic building. My room had a newly renovated bathroom and was very clean. Free continental breakfast was a nice touch.
Tiana-Lee
Stayed 1 night in May 2024
10/10 Excellent
Bruce
4 Mar 2023
Beautiful old Historic Hotel.
Bruce
Stayed 1 night in Mar 2023
8/10 Good
Lynn
3 Nov 2023
This hotel has lots of history and character.
Lynn
Stayed 1 night in Nov 2023
6/10 Okay
ali haider bukhari
29 Nov 2023
Good for one night stay.
ali haider bukhari
Stayed 1 night in Nov 2023
10/10 Excellent
Kim
29 Dec 2023
Not just a pub, my stay here exceeded my expectations.