Ragged Island Holidays

I stayed during the ILTM conference which is a great opportunity for the hotel to showcase their fasilities and services to hundreds of top travel agents. Sadly the service was not impressive, especially in the restaurants (apart for an exception at Katsuya which was amazing).

Beautiful property, quiet, great staff. able to stay high on the beach.

The staff at this property is amazing, however the property itself needs a lot of updates and repairs. My first room I was given smelt like mildew so I was moved and then the bathroom in the second room, whenever you turned on the water it would smell like sewage or really strong smell of colorine. I was supposed to have an island view which I guess I did but the view was of what could be mistaken as a dump site. But I believe it was a construction site with no progress. The hotel itself has a really nice pool but I wouldn't call this place a resort. It's a hotel with a nice pool and unlimited drinks. Even one of the restaurants, I never saw it open and I was there from Wednesday to Sunday. After 9:00 PM there wasn't anything to do and then you're on an island so it could be boring if you want a party type of vibe. Also, I only seen one or two activities that were posted actually being done. Water aerobics and water something else. Never saw game night or anything else they posted. Another thing about the facility, I pointed out to my boyfriend that there was black stuff on the tiles of the ceiling, looked like BLACK MOLD, the next day the maintenance man was covering it up with paint. Idk if it was truly black mold but with all the moisture this place has I pretty positive that was black mold and they painted over it.

Staff was great- location was awesome!

My wife and I vacationed at Grand Isle Resort and Residences in August of 2024. The one-bedroom villa was nicely appointed and was roomy. The full kitchen included all the the utensils and tools needed to cook meals. There were large windows in the living room and bedrooms that allowed plentiful natural light. The bedroom was large and the bed was really comfortable. The bathroom was large as well with a large jetted tub, double vanity and a tile and glass shower. There was ample closet space and a washer and dryer. The on-site restaurant (Palapa) had good food and the service was good as wel. The beach was really nice with white sand and turquoise/blue water. We enjoyed our 5 night stay and would return if we were to visit Exuma again.