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SureStay Plus Hotel by Best Western Durham Medical Center

2.5 star property
Hotel in Durham with free breakfast and fitness centre

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus Hotel by Best Western Durham Medical Center

Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels
Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
The current price is €74
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
3710 Hillsborough Rd, Durham, NC, 27705-2906

What's nearby

  • Duke University Hospital - 4 min drive
  • Cameron Indoor Stadium - 6 min drive
  • Duke University - 6 min drive
  • Duke University Chapel - 7 min drive
  • Durham Performing Arts Center - 7 min drive

Getting around

  • Durham Station - 7 min drive
  • Raleigh-Durham International Airport (RDU) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cookout - ‬4 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min walk
  • ‪Biscuitville - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Durham Medical Center

Hotel rejuvenated in 2022 and located near Duke University
You can look forward to free full breakfast, laundry facilities and a gym at SureStay Plus Hotel by Best Western Durham Medical Center. Free WiFi in public areas, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business centre are available to all guests.
You'll also enjoy perks such as:
  • Free self-parking
  • Express check-out, a lift and smoke-free property
  • 1 meeting room, a TV in reception and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 114 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as desk chairs and WiFi.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Full-sized fridge/freezers, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 480 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during August, September, October, November, December and January:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15, per pet, per day, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 36 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Durham
Quality Inn Durham
Baymont Inn Durham Hotel
Baymont Inn Durham
Quality Inn Suites
Durham Medical Park Inn Suites
Quality Inn Suites Medical Park
SureStay Plus Hotel by Best Western Durham Medical Center Hotel
SureStay Plus Hotel by Best Western Durham Medical Center Durham

Frequently asked questions

Is SureStay Plus Hotel by Best Western Durham Medical Center pet-friendly?

Yes, SureStay Plus Hotel by Best Western Durham Medical Center allows dogs (limit 1 total) with a maximum weight of up to 36 kg per pet. There's a deposit of USD 25 per stay and a fee of USD 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at SureStay Plus Hotel by Best Western Durham Medical Center?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Durham Medical Center on 9 Feb 2025 start from €73.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Plus Hotel by Best Western Durham Medical Center?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Durham Medical Center?

Check-in start time: 3 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Durham Medical Center?

Checkout is at 11 AM.

Where is SureStay Plus Hotel by Best Western Durham Medical Center located?

Situated in the historical district, this hotel is 1.5 mi (2.4 km) from Bennett Place and 2.5 mi (4.1 km) from Duke University. North Carolina Civil War Trail and Rhine Research Center Museum are also within 2 miles (3 km).

SureStay Plus Hotel by Best Western Durham Medical Center Reviews

Reviews

5.8
Rating 10 - Excellent. 128 out of 1003 reviews" "
Rating 8 - Good. 227 out of 1003 reviews" "
Rating 6 - Okay. 228 out of 1003 reviews" "
Rating 4 - Poor. 216 out of 1003 reviews" "
Rating 2 - Terrible. 204 out of 1003 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Beverly Joan

Liked: Cleanliness, staff & service
The hotel was good accommodations for an overnight/weekend stay. The location was very convenient for shopping, walking, eating, and access to the interstate.
Stayed 1 night in Jan 2025

6/10 Okay

Kristin

Liked: Staff & service
It was decent for the price
Stayed 2 nights in Jan 2025

6/10 Okay

Deralyn

Business traveller
Disliked: Property conditions & facilities
The property was fine but the area surrounding was a bit much. I was woken up early every morning by screaming and arguing from patrons outside the hotel. It was okay for the price and a quick stay but I wish they had better security or control.
Stayed 2 nights in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Joshua

Stayed 1 night in Nov 2024

2/10 Terrible

Taylor

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Multiple knocks on our door throughout the night. Very unsafe.
Stayed 1 night in Nov 2024

4/10 Poor

Darrell

Stayed 1 night in Oct 2024

6/10 Okay

KEVIN

Travelled with family
Liked: Cleanliness
Old facility. Clean room.
Stayed 1 night in Oct 2024

6/10 Okay

Allan

Stayed 1 night in Oct 2024

10/10 Excellent

Roxanne

Stayed 2 nights in Aug 2024

10/10 Excellent

MIN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly.
Stayed 2 nights in Oct 2024

4/10 Poor

PierreLouis

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing likable
Stayed 4 nights in Oct 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Lee

Disliked: Amenities, property conditions & facilities
The hot water didn’t get hot in my room the first night. I figured I’d try again the next day and it still was barely warm. The front desk said they would let their manager know when they get here at 10:30. I also asked for a do not disturb sign yesterday and the front desk said, "they don't do that here, they do things differently" and they assured me no one would be in my room. The room next to me had a sign, however. I came back to my room Saturday and someone had been in it (I specifically requested that no one come while I'm there) The 3rd floor has smelled like marijuana since Friday. The elevator stopped working last night. I asked for assistance getting my luggage down the stairs when checking out since the elevator didn’t work and I was on the 3rd floor but the front desk apologized and said they couldn’t help.
Stayed 2 nights in Oct 2024

6/10 Okay

Kelsey

Liked: Staff & service
Disliked: Cleanliness
I stayed for two nights from out of state. I got to my room and it immediately smelled like someone just smoked a cigarette/green in the room. The gentlemen that worked that night/morning was soooo great. He went above and beyond. The second night i get back and the elevator was out but that was here nor there. I get up to my room on the 3rd floor and again the extreme smell of smoke. The next morning I pack up my stuff, head to the door of my room, and there was a roach alive on the floor. Then had to drag all my luggage down three flights of stairs. The stairs were unfortunately located in the back of the building and my vehicle in the front. The lady at the front informed me I could NOT go through the lobby to my vehicle that I had to walk around the entire building. It was an extreme inconvenience and a bit of a struggle to have to drag three large bags around 75-100yds. I could go in the lobby to get breakfast the second morning but so I guess it is a security thing. I don’t know.
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Stayed 1 night in Sep 2024

10/10 Excellent

Renita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Russell

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ice makers
No working ice makers in the whole hotel - what a joke.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

2/10 Terrible

Aliyah

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room door never open to enter
Stayed 1 night in Sep 2024

2/10 Terrible

ANITA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PROPERTY IS THE WORST. ROACH INFESTED AND RUDE DESK STAFF. AND THE BREAKFAST IS ALWAYS GONE BEFORE 8. THEY DO NOT REFILL. CHARGE $20.00 FOR BOOKING ONLINE. NOT A DEPOSIT YOU DONT GET BACK. PRICE GOES UP DAILY. SAM IS RUDE. YELLS OVERTALKS AND ROLLS HIS EYES AT THE GUEST. HE TOLD A GUEST TO JUST SHUT UP OR GET OUT. I WOULD NEVER RECOMMEND THIS PLACE TO NOONE. THE HEALTH DEPARTMENT NEEDS TO GET INVOLVED. ROACH AND SPIDER INFESTED.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

8/10 Good

Matt

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Candice

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Erika

Liked: Staff & service
Stayed 2 nights in Aug 2024