6/10 Okay
Kecia, Bronx
Travelled with partner
21 Nov 2024
Liked: Cleanliness
Disliked: Amenities
Check In was great. They didn't have Decaf coffee Urn out. I asked and they said that they probably were out. I was there 3 days and the Decaf urn never showed up. The place where you're supposed to eat does not look appealing and it doesn't even look like the plan on serving many people. I finally saw the pool and I can't believe they call that a pool. You lift your second arm up for a swimming stroke and you'd probably hit your head before your arm comes down. I don't understand how you advertise that you have a pool and the pictures taken make the pool look bigger than it actually is. The size of this pool is like a large hot tub. As far as the room is concerned, I love that they have extra towels in the bathroom, I always thought that they should have that so you don't have to bother anyone to get extra. The shower was great, the sink was a great size. The toilet paper holder was falling off the wall. You're telling me that when the cleaners clean the rooms they don't let the desk know that things need to be fixed? It didn't work well so we had to take the roll off the rack and just leave it on the sink. I feel they need to take more care in their appearance. Get a nice eating place that looks like you serve good food. I wouldn't sit in there to eat an apple. How do you run out of Decaf coffee? It's an option that you offer and people want to drink decaf especially at night when you want to have a cup of coffee but you don't want the caffeine. How are you out of it?
Kecia
Stayed 2 nights in Nov 2024