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Sari Pacifica Resort & Spa Redang Island

3.0 star property
Waterfront resort with an outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sari Pacifica Resort & Spa Redang Island

Garden
View from room
View from room
Exterior
Boating

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Room options

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About the area

Map
Lot 87 and 88, Redang Island, Terengganu, 21090

What's nearby

  • Redang Beach - 19 min walk - 1.6 km
  • Sutra Beach - 8 min drive - 5.9 km
  • Summer Bay Resort Beach - 32 min drive - 26.1 km
  • Perhentian Beach - 63 min drive - 58.3 km
  • Long Beach - 72 min drive - 63.4 km

Restaurants

  • ‪Redang Beach Kopitiam - ‬10 min walk
  • ‪Sang Suria Buffet Restaurant - ‬19 min walk
  • ‪Summer Point - ‬10 min walk
  • ‪Beach Club @ Laguna Redang Resort - ‬19 min walk
  • ‪Redang Bay Cafeteria - ‬9 min walk

About this property

Sari Pacifica Resort & Spa Redang Island

Resort by the ocean
You can look forward to a terrace, a garden and a bar at Sari Pacifica Resort & Spa Redang Island. This resort is a great place to bask in the sun with a white sand beach, sunloungers and beach volleyball. Be sure to enjoy a meal at Kayu Manis Restaurant, the on-site restaurant. Stay connected with free WiFi in public areas.
Other perks at this resort include:
  • An outdoor pool with pool umbrellas
  • A round-trip airport shuttle (surcharge), 1 meeting room and a gift shop
  • A billiards/pool table, smoke-free property and concierge services
  • Luggage storage, beach umbrellas and beach towels
Room features
All 74 rooms include comforts, such as furnished balconies and air conditioning, in addition to thoughtful touches, such as separate sitting areas and dressing gowns.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Separate sitting areas, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay, Russian

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 2:30 PM at scheduled times

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cengkih Pool Bar
  • Kayu Manis Restaurant

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • 2 floors
  • Built in 2009
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Optional extras

  • Airport shuttle fee: MYR 25 per person (one-way)
  • Airport shuttle fee per child: MYR 25 (one-way), (from 4 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Sari Pacifica
Sari Pacifica Redang Island
Sari Pacifica Resort
Sari Pacifica Resort Redang Island
Sari Pacifica Resort Spa Redang Island
Sari Pacifica & Redang Redang
Sari Pacifica Resort Spa Redang Island
Sari Pacifica Resort & Spa Redang Island Resort
Sari Pacifica Resort & Spa Redang Island Redang Island
Sari Pacifica Resort & Spa Redang Island Resort Redang Island

Frequently asked questions

Does Sari Pacifica Resort & Spa Redang Island have a pool?

Yes, this property has an outdoor pool.

Is Sari Pacifica Resort & Spa Redang Island pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sari Pacifica Resort & Spa Redang Island?

This resort doesn't offer parking.

What time is check-in at Sari Pacifica Resort & Spa Redang Island?

Check-in start time: 3 PM; check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Sari Pacifica Resort & Spa Redang Island?

Checkout is at 10 AM.

Does Sari Pacifica Resort & Spa Redang Island provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-2:30 PM at scheduled times. A fee of MYR 25 per person applies.

Where is Sari Pacifica Resort & Spa Redang Island located?

Nestled on the beach, this Redang Island resort is 16.2 mi (26 km) from Summer Bay Resort Beach. Redang Beach is 1 mi (1.5 km) away.

Sari Pacifica Resort & Spa Redang Island Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 32 out of 149 reviews" "
Rating 8 - Good. 52 out of 149 reviews" "
Rating 6 - Okay. 31 out of 149 reviews" "
Rating 4 - Poor. 19 out of 149 reviews" "
Rating 2 - Terrible. 15 out of 149 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so nice, friendly and alway smiling while talking to customer. The environment was good too, as they located near to other restaurant or stall which is very good. I am satisfied with my stay, will come again 😁
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money go elsewhere
We paid a lot of money to stay two nights at this hotel so were hoping for it to be above average. The hotel is definitely about a 2 star and they get those stars from having a well situated pool and direct access to a beautiful sea and beach. Other than that everything else was appalling. The rooms were filthy and crawling with ants. We found empty milk cartons under our bed. When I asked for our room to be cleaned and sheets changed as they were stained nothing got done. The reception area and round the pool is also in massive need of an update. The breakfast was very average and again not clean. We were most shocked by the lack of social distancing and adherence to any covid policies. We will not be staying here again and cannot believe the price that was charged for two nights. Rip off!
Stayed 2 nights in Aug 2020

4/10 Poor

Wan Sallehah

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Tired old resort in dire need of an upgrade
Old tired hotel. Dire need of an upgrade. Bed was just too high for comfort. Limited food options.
Stayed 3 nights in Aug 2020

4/10 Poor

Peter

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money
People at the hotel were lovely and supportive but unfortunately the hotel is rundown, with lots of technical issues and a hotel waste dump just in front of your window (if you didn't book a beach villa). Unfortunate as this could be a great place after renovation.
Stayed 3 nights in Aug 2020

2/10 Terrible

jean pierre pouget

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worn off hotel
it not worth paying this kind of money. the whole hotel need to upgrade. it look like worn on hotel. the worst part is the breakfast.it so horrible .the service so slow.lack of communication within staff.the quality of food severed is suck.the whole things suck.Internet service so slowly. no service in room,regarding staying there.
Stayed 2 nights in Jul 2020

2/10 Terrible

Jose, Kuala Lumpur

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loved the beach, but property was terrible. Overall lack of maintenance / update including dining area.
Stayed 3 nights in Sep 2019

10/10 Excellent

Nail

Liked: Staff & service, property conditions & facilities, room comfort
Very good location for snorkeling,diving, kayaking, very good weather was during our stay in mid of August, but most liked for us(me, my wife and my daughter 20y.o., was the Jungle Trip to the turtles beach, which we did almost every days (twice by 45 min with adventures)
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come back again
Stayed 2 nights in Jul 2019

8/10 Good

Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 2 nights in Jul 2019

10/10 Excellent

Nawshad, Dhaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Excellent location, spacious room, big and beautiful swimming pool, very helpful staffs Cons: no wifi or mobile network in the room, limited option for breakfast. Will definitely stay if I visit Redang island again.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Location was good The food was not delicious
Stayed 1 night in May 2019

10/10 Excellent

SakinahZaki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was superb!
Stayed 1 night in May 2019

10/10 Excellent

Mama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied..my room view beach..privacy and peaceful..but need improvement on their toilet please..my toilet very very poor..other than that is ok for me
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Jill, Kuala Lumpur

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We liked the location, the beach was ok. The hotel condition is really nit that good, compared to the price of the room, the wifi did not work well, the breakfast was under average. Things should be improved but thats what every guest was saying for the last reviews.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircon not working middle of the night I was sweating and the water heater not working, the toilet smells bad, the staff did not know how to guide to my ferry and bring me to the wrong jetty instead and made me rush to checkout my room earlier, I had terrible experience with them.
Stayed 2 nights in Mar 2019

2/10 Terrible

Tony, Toronto, ON

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing this "resort" has going for it, is the location. The island in general, and the central location of this property and it's beach is fantastic. The problems we encountered are too numerous to outline. This is a one-star "resort" pretending to be something it might have been a long time ago. The fact that over a three week tour across Thailand, Cambodia, and Malaysia this was the most expensive and the most (and only) run down, dirty, and incredibly disappointing place my family stayed at only makes it sting worse. Visit Redang! Stay away from Sari Pacifica!
Stayed 3 nights in Mar 2019

8/10 Good

Ankit

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel ever , love to get my money back
It was one of the worst experiences I have ever had ! If I could I would I ask for my money back ! For me I’m annoyed that it was advertised as a 4 Star and it would have trouble getting 1 Star . The TV broke down 4 times, for a whole day we lost all satilte reception. I had no Hot water for 3 days , the length of my stay. Food was almost in eatable , their were wires just open to the weather everywhere, the water had a smell about it , the drains were blocked, the rooms were not clean ,the shower glass was dirty , the flooring was peeling up . Their was no management , the staff were running the place . When I checked in the staff were playing table tennis and laying on the seats with their IPhones . The whole day the staff were on their laptops surfing! Breakfast was passable , most of the customers would grab a packet of chips instead of having dinner there. You drink at the pool bar and the staff would be there talkative ng and relaxing, absolutely no professionalism ! Very disappointed. For me I was stuck , we had to get a ferry off the island , it cost me 500 MYR to get to the hotel plus the hotel . I’m really annoyed with you stated it was a 4 Star . If you would have said 2 Star I would not complain . I’m sorry but I will find it hard to trust your rating system after this . It’s an example of the hotel owners just getting rich without re investing in the property. I’ve worked with hotel people most of my life and this is really bad . I suggest you go an see
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

4/10 Poor

Sanae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018