La Caserne Chanzy Hotel & Spa, Autograph Collection

Art Deco Reims hotel in Reims City Centre with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Caserne Chanzy Hotel & Spa, Autograph Collection

View from property
View from property
View from property
View from property
Front of property – evening/night

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
The price is €224
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Single Beds, Courtyard View

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed, View (Cathedral View)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Bathrobes
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Courtyard View

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Single Beds, Balcony, View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 King Bed, Balcony, View (Cathedral View)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
18 RUE TRONSSON DUCOUDRA, Reims, 51100

What's nearby

  • Notre-Dame de Reims - 1 min walk - 0.1 km
  • Place Drouet d’Erlon - 8 min walk - 0.7 km
  • Reims Arena - 17 min walk - 1.4 km
  • Auguste Delaune Stadium - 18 min walk - 1.6 km
  • Veuve Clicquot-Ponsardin - 4 min drive - 2.5 km

Getting around

  • Reims Station - 12 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 85 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Au Bureau Reims Cathédrale - ‬1 min walk
  • ‪La Grande Georgette - ‬1 min walk
  • ‪Café du Palais - ‬2 min walk
  • ‪Bistro des Anges - ‬1 min walk

About this property

La Caserne Chanzy Hotel & Spa, Autograph Collection

Hotel located in Reims City Centre
You can look forward to a free daily manager's reception, a terrace and a coffee shop/cafe at La Caserne Chanzy Hotel & Spa, Autograph Collection. Indulge in a massage at Spa Deep Nature, the on-site spa. In addition to a garden and an arcade/games room, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and 2 meeting rooms
  • Coffee/tea in reception, a front desk safe and smoke-free property
  • A lift, concierge services and massage treatment rooms
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 89 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes.
Other amenities include:
  • Bathrooms with hydromassage showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Recycling, electric kettles and heating

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (EUR 25 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Detached private bathroom
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel
La Caserne Chanzy Hotel & Spa, Autograph Collection Reims
La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel Reims

Frequently asked questions

Does La Caserne Chanzy Hotel & Spa, Autograph Collection have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at La Caserne Chanzy Hotel & Spa, Autograph Collection?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at La Caserne Chanzy Hotel & Spa, Autograph Collection on 5 Jan 2025 start from €215.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Caserne Chanzy Hotel & Spa, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at La Caserne Chanzy Hotel & Spa, Autograph Collection?

Valet parking is available for EUR 25 per day.

What time is check-in at La Caserne Chanzy Hotel & Spa, Autograph Collection?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at La Caserne Chanzy Hotel & Spa, Autograph Collection?

Checkout is at noon.

Where is La Caserne Chanzy Hotel & Spa, Autograph Collection located?

Located in Reims City Centre, this spa hotel is steps away from Notre-Dame de Reims, Statue of Joan of Arc and Museum of Fine Arts. Reims Opera and Tau Palace are just steps away. Reims Station is 12 minutes by foot and Franchet-d'Espèrey Station is 24 minutes.

La Caserne Chanzy Hotel & Spa, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 258 reviews" "
Rating 8 - Good. 58 out of 258 reviews" "
Rating 6 - Okay. 15 out of 258 reviews" "
Rating 4 - Poor. 6 out of 258 reviews" "
Rating 2 - Terrible. 2 out of 258 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location adjacent to Notre Dame cathedral and 1/2 a block from tram. Easy to access public transit and lots of shopping and eating options within walking distance. Super friendly and helpful staff. Room was well laid out, very quiet and beds were very comfortable. Overall, a great place to stay in Reims.
Stayed 3 nights in Dec 2024

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel…great location…helpful staff…
Stayed 3 nights in Nov 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Reims! Walk everywhere, great view of Cathedral at night and great wine bar/restaurants downstairs after a day in the caves/vineyards
Stayed 3 nights in Sep 2024

10/10 Excellent

Kay

Liked: Amenities
The Cathedral view room was worth every penny. Truly exceptional
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Amazing views of the cathedral and in a lovely, walkable area.
Stayed 1 night in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Caserne Chazny is in a fantastic location for Reims cathedral and shopping. Staff at check in an incredibly friendly and helpful as are the car valets. We had a junior suite over looking the front of the cathedral and you could not have wished for a better view from the balcony. Having booked with Hotels.com we prepaid for breakfasts and wished we hadn’t. For a Marriott Autograph hotel the breakfasts are best described as dismal. Day one we ordered to the room and received half a cup of cold coffee, muesli with no milk and a fruit salad that looked a very sorry state. Day 2 we ate in the restaurant and things were not much better. No pastries, no fruit salad, certainly not worth EUR31 per person per day. Also be careful if sitting outside for breakfast there must be a wasps nest nearby! The spa was lovely and a great treat, you do need to book your time though to be guaranteed a visit. We were also unexpectedly treated to a naked man parading around the spa. Obviously not a sight we are used to in a hotel spa…vive la France! All in all a lovely located hotel but it did not really live up to its 5 star rating in our opinion. Perhaps we had been well and truly spoiled by the magnificence of the Jane’s Boutique in Colmar
View from room 502
Welcome
Breakfast to the room…don’t!
Where’s the colour?
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway to Reims
We had a wonderful stay and would definitely stay there again.
View of the cathedral from our balcony.
Stayed 1 night in Aug 2024

10/10 Excellent

Rawhide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C’est Bon
Exceeded ALL of our expectations. Photo is the view from our window.
Stayed 1 night in Aug 2024

6/10 Okay

Jean

Travelled with family
Liked: Staff & service
Disliked: Amenities
I honestly thought from pictures and reviews we would have a better stay! I was not informed breakfast was at cost, until I saw my bill. The spa was nice but don’t advertise you have a pool and then when I arrive I find I have to book it and we only get to use it for an hour a day? That defeats the purpose of me booking for a pool to relax in after enjoying the day out. Instead we have to book and that makes a days harder for scheduling things to do. For dinner we were turned away because we didn’t make a reservation? And then the next night when we did the staff was busy and didn’t bring our check after we where done for 45 minutes :( I wanted to stay here because I know it’s a nicer chain however I feel like o would have been better off at a place less pricey and would have enjoyed it more.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rimple

Lovely servic3, lovely room
Stayed 3 nights in Aug 2024

10/10 Excellent

Jasber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hotels in Reims, everything was great any issues and problems are resolved by the staff easily. Highly Recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Exceptional staff, location and building.
Stayed 1 night in Aug 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Edward

Stayed 1 night in Jul 2024

10/10 Excellent

Eliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very well located!
Stayed 2 nights in Mar 2024

10/10 Excellent

Alain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for walking the town. Very clean and great atmosphere. Friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Vana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Perfect location lovely staff and comfortable room.
Stayed 3 nights in May 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff
Stayed 2 nights in May 2024

10/10 Excellent

Brock

Stayed 2 nights in May 2024

10/10 Excellent

Kristi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel & location. Provides an amazing view of the cathedral. Staff was extremely welcoming & friendly!! They all exceeded my expectations!!
Stayed 2 nights in May 2024

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Apr 2024

8/10 Good

Mary

Stayed 2 nights in Apr 2024

8/10 Good

Maria, Odessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great service. Our AC was not working. We opened the window and we were fine. Staff very friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Reims. The location is right next to everything. When I stayed at another hotel the following week I ended up waking to this area anyway. The service staff at the hotel front desk and valet services are excellent. They all speak English well and will take care of all of your needs.
Stayed 6 nights in Mar 2024