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Hyatt Centric Reims

4.0 star property
Hotel in Reims with fitness centre and 24-hour front desk

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Photo gallery for Hyatt Centric Reims

Exterior
Lobby
Meeting facility
Meeting facility
Meeting facility

Popular amenities

  • Gym
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk

Room options

Check availability for these dates

Tonight

Aug 1 - Aug 2
Check availability for tonight Aug 1 - Aug 2

Tomorrow

Aug 2 - Aug 3
Check availability for tomorrow Aug 2 - Aug 3
Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
Renovated in 2025
Premium bedding
  • Sleeps 2
  • 2 Single Beds

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Renovated in 2025
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Canal View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Renovated in 2025
  • Canal view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Renovated in 2025
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
Renovated in 2025
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Renovated in 2025
  • Sleeps 6
  • 1 King Bed
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About the area

Map
31 Boulevard Paul Doumer, Reims, Marne, 51100

What's nearby

  • Notre-Dame de Reims - 9 min walk - 0.8 km
  • St. Remi Basilica - 16 min walk - 1.4 km
  • Auguste Delaune Stadium - 1 min drive - 0.7 km
  • Veuve Clicquot-Ponsardin - 2 min drive - 1.9 km
  • Reims Arena - 3 min drive - 2.4 km

Getting around

  • Reims Station - 17 min walk
  • Paris (XCR-Chalons-Vatry) - 52 min drive

Restaurants

  • ‪Bistro des Anges - ‬8 min walk
  • ‪Pub l'Escale - ‬6 min walk
  • ‪Campanile Reims Centre - ‬1 min walk
  • ‪La Trattoria - ‬8 min walk
  • ‪L'Occasion Café - ‬6 min walk

About this property

Hyatt Centric Reims

Upscale hotel in Reims City Centre, remodelled in 2025
At Hyatt Centric Reims, you can look forward to shopping on-site, dry cleaning/laundry services and a bar. Sip on a glass of local wine at this hotel, which offers winery tours and a vineyard. The on-site French cuisine restaurant, Restaurant Le Néo, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi, with a speed of 50+ Mbps, and a gym are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), an electric car charging station and meeting rooms
  • Multilingual staff, a gift shop and a 24-hour front desk
  • A front desk safe, luggage storage and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 155 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with baths or showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, French, Spanish

Similar properties

Lobby

Best Western Premier Hôtel de la Paix

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,000 reviews
The price is €167
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Le Néo
  • Restaurant Le Néo

Things to do

  • Gym
  • Shopping
  • Vineyard
  • Wine tours

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2025
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 20 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Reims Cathédrale
Mercure Reims Cathédrale Hotel
Mercure Cathédrale
Mercure Reims Cathédrale Hotel
Mercure Reims Cathédrale Reims
Mercure Reims Cathédrale Hotel Reims

Frequently asked questions

Is Hyatt Centric Reims pet-friendly?

Yes, Hyatt Centric Reims allows pets (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hyatt Centric Reims?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Centric Reims?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hyatt Centric Reims located?

Located in Reims City Centre, this hotel is steps away from Place Drouet d’Erlon and Roman Reims. Congress Center and Patte d'Oie Park are also within 10 minutes. Reims Station is 17 minutes by foot and Franchet-d'Espèrey Station is 23 minutes.

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Hyatt Centric Reims Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 328 out of 1000 reviews
Rating 8 - Good. 480 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jul 2023

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall with great parking facilities
Stayed 1 night in May 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and had lots of amenities.
Stayed 1 night in Oct 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff convenient location
Stayed 1 night in Jun 2023

10/10 Excellent

Sarah

Liked: Amenities, property conditions & facilities
Have stayed here before so know the area. Hotel us in a good location and restaurants, shopping and main sites easily walkable.
Stayed 1 night in Jun 2022

10/10 Excellent

Arthur

Liked: Staff & service, amenities, property conditions & facilities
Prima hotel, gunstig gelegen, goede service
Stayed 1 night in Jul 2022

10/10 Excellent

Leonora

Liked: Cleanliness, staff & service, amenities
Fine for an overnight stay - close to Cathedral and good restaurants in town. Hotel staff lovely and helpful. Clean and parking superb.
Stayed 1 night in Aug 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay. Good parking & location

Good stay at Mercure, easy to find and parking onsite. Main areas of the hotel were ok but room a little dated. Great location for a short walk into the city. Breakfast offering was quite basic.
Stayed 1 night in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great welcome and perfect for a pre-Christmas trip

The reception staff were super welcoming and friendly. The free parking under the hotel was really convenient and easy to navigate. Great breakfast buffet too. We came for Christmas markets and it was just a short walk to the cathedral and then through the historic streets to the market.
Stayed 1 night in Dec 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and the staff very friendly. Parking is a bit pricey at €13 per night when the De Gaulle public car park 2 mins walk away is €4 for 24 hrs. Good breakfast and dinner in the restaurant - menu du jour is good value. House wine was excellent.
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Staff was very accomodating. Only negative is the size of the shower, it's very small.
Stayed 2 nights in Sep 2023

10/10 Excellent

Russell

Liked: Amenities
Excellent
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for short stay

We were passing through Reims. The hotel served its purpose for a one night stay. It was clean and comfortable enough.
Stayed 1 night in Aug 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
This place is a perfect base to explore Reims . We parked in the car park upstairs , outside for free ( there is underground parking on site too ) The room was nice , overlooking the river .. from the hotel it’s walkable to the Cathedral quarter ( 10/12mins stroll ) and there’s a wealth of restaurant choices and bars there . This seemed a very walkable and safe city and the Mercure is a nice easy , cost effective hotel to use as a base for a visit .
Stayed 1 night in May 2024

10/10 Excellent

Liana

Room was nice size, clean, comfortable, and quiet. Appreciate the fridge and lock box. Didn’t utilise the restaurants, but the area looked welcoming. Good communal spaces inside and out to just sit.
Stayed 4 nights in May 2023

8/10 Good

TEDDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service impeccable
Stayed 1 night in Aug 2022

8/10 Good

svetlana

Liked: Cleanliness, staff & service

Nice

Overall good was very nice to have electric car charging Mattress was to soft for me Key is old type that never works reliably
Stayed 1 night in Sep 2023

4/10 Poor

Isaias

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms and hallways are badly in need of renovation. This place is very tired.
Stayed 3 nights in Aug 2022

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel 10 minutes walk from Cathedral in Reims. Parking and breakfast is extra. But breakfast was good. Like many hotels we tried, AC present but not working. Shower was slippery.
Stayed 1 night in Jul 2023

6/10 Okay

HIROKAZU

Inconveniently away from the city. Plans that include dinner are not recommended. The chicken in the Caesar salad was the first time I ate it. The medium steak was tough and left.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Nothing special

Very cheap looking and in need of refurbishment. Front desk service really nice. Restaurant service horrible. We had to ask for a bottle of water 3 times. No one spoke English. And didn't know what Bacardi cola (coke) is even though the rum is written in the menu as Bacardi. Plus extremely slow.
Stayed 1 night in Feb 2023

6/10 Okay

douglas

Liked: Staff & service
Ive been staying in this hotel occasionally for several years to be honest it has gone down over the years, but i think this was the worst stay ever. the towels were worn thin, the bath area was dirty and had meldew and its getting expensive. every time i stay here the price goes up and at 11euros a pint my friend who had a different room walked in to find water flowing out of the ceiling but they wouldnt give him a different room once i would of highly recommended this place but now i doubt
Stayed 1 night in Aug 2023

2/10 Terrible

Rubia

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was extremely dirty, with old hairballs on the bathroom floor, hair in the bedsheets and the floors and corners looked like it hadn't been cleaned properly. It was uncomfortable to stay in a place that untidy. Basic amenities were not provided, and the receptionist did not understand what body lotion was, let alone being able to supply me with any. They also struggled to inform us what was open on a Sunday and didn't seem to be well informed about the local area - we had to rely on Google. the location was away from the quaintness of the town, so you didn't feel the charm of Reims on their road - overall disappointing and I would not recommend this hotel to anyone.
Stayed 4 nights in May 2023

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024