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Heide Hotel Reinstorf

3.5 star property
Hotel with a full-service spa, in the vicinity of St Johanniskirche

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Photo gallery for Heide Hotel Reinstorf

1 treatment room, massages
Property video
Terrace/patio
Banquet hall
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast included
  • Laundry
  • Pool

Room options

View all photos for Junior Room

Junior Room

Junior Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
Satellite channels
Desk
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
Satellite channels
Desk
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
Satellite channels
Desk
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Alte Schulstrasse 6, Reinstorf, 21400

What's nearby

  • Alter Kran - 14 min drive - 14.3 km
  • Luene Abbey - 14 min drive - 14.9 km
  • Am Sande - 15 min drive - 14.9 km
  • German Salt Museum - 15 min drive - 15.3 km
  • Leuphana University of Lüneburg - 17 min drive - 19.2 km

Getting around

  • Vastorf Station - 5 min drive
  • Hamburg Airport (HAM) - 79 min drive

Restaurants

  • ‪Burger King - ‬9 min drive
  • ‪Brauhaus Nolte - ‬10 min drive
  • ‪anders - Restaurant, Café und mehr - ‬10 min drive
  • ‪Da Salvo - ‬11 min drive
  • ‪Hotel & Restaurant Europa - ‬11 min drive

About this property

Heide Hotel Reinstorf

Hotel near Leuphana University of Lüneburg
At Heide Hotel Reinstorf, you can look forward to a free breakfast buffet, an adjacent golf course and a terrace. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room.
You'll also find perks such as:
  • An indoor pool with sunloungers
  • Free self-parking
  • An electric car charging station, a front desk safe and tour/ticket information
  • 7 meeting rooms, massage treatment rooms and smoke-free property
Room features
All 89 rooms offer comforts such as free WiFi and free weekday newspapers.
Extra amenities include:
  • Baths or showers, hairdryers and shampoo
  • 32-inch flat-screen TVs with satellite channels
  • Heating, housekeeping and desks

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7 AM to 10 AM on weekdays and 8:00 AM to 11 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Electric bike charging
  • Local artist showcase
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Heide Reinstorf
Heide Hotel Reinstorf Hotel
Heide Hotel Reinstorf Reinstorf
Heide Hotel Reinstorf Hotel Reinstorf

Frequently asked questions

Does Heide Hotel Reinstorf have a pool?

Yes, this property has an indoor pool.

Is Heide Hotel Reinstorf pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much is parking at Heide Hotel Reinstorf?

Self-parking is free at this property.

What time is check-in at Heide Hotel Reinstorf?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Heide Hotel Reinstorf?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Heide Hotel Reinstorf located?

Situated in a rural location, this spa hotel is within 9 mi (15 km) of St Johanniskirche, Alter Kran and Am Sande. Luene Abbey and Brewery Museum are also within 9 mi (15 km).

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Heide Hotel Reinstorf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 183 reviews
Rating 8 - Good. 81 out of 183 reviews
Rating 6 - Okay. 22 out of 183 reviews
Rating 4 - Poor. 7 out of 183 reviews
Rating 2 - Terrible. 0 out of 183 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little town. Friendly, helpful staff. Big, sunny room.
Stayed 1 night in Apr 2023

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in the countryside.

A very nice stay for a night. The Hotel is fresh and clean, with a hint of international atmosphere. Nice big rooms in a modern style. I can give my best recommendation.
Stayed 1 night in Sep 2022

8/10 Good

Andreas

Liked: Cleanliness, staff & service
Alles gut
Stayed 1 night in Jun 2025

6/10 Okay

Svend

Stayed 1 night in May 2025

8/10 Good

Reiner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles in Ordnung ,es gab keine Beanstandung mit dem Zimmer und mit dem Bad ,beides war sauber . das Frühstück sehr gut , die Bedienung war sehr freundlich ,das Hotel werde ich weiter empfehlen .
Stayed 4 nights in Apr 2025

6/10 Okay

H.L.

Erg kleine kamer voor twee personen, geen privacy, airco kapot raam opengezet maar veel lawaai buiten, ver van het centrum. Wel heel netjes schoon en modern.
Stayed 1 night in Apr 2025

10/10 Excellent

Anke

Liked: Cleanliness
Disliked: Amenities
Nettes Personal, hervorragendes Essen, super Frühstück
Stayed 1 night in Mar 2025

6/10 Okay

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas Hegerslund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Janette

Liked: Cleanliness, staff & service
Wir waren über Weihnachten in dem Hotel. Soweit waren wir sehr zufrieden. Was uns ein bisschen gestört hat, das es im Schwimmbad sehr kalt war und im Pool der Sand auf dem Beckenboden abgesaugt hätte werden können. Die Sessel sind im Zimmer und in der Lounge sehr abgenutzt (vielleicht mal erneuern) Sonst war alles gut, sehr Hundefreundlich.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andreas

Stayed 1 night in Dec 2024

4/10 Poor

Matthias

Disliked: Cleanliness, property conditions & facilities, room comfort
Die Sessel im Comfort Zimmer waren in einem desolaten Zustand!
Stayed 1 night in Dec 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kerst vakantie

Grote kamer alles schoon Wel raar om elke dag schone handdoeken te vragen en te vragen om de kamer op te ruimen. Medewerker heel vriendelijk.
Stayed 4 nights in Dec 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Yasin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Chia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöne Anlage außerhalb der Stadt

Schöne Anlage, Wellness nicht genutzt
Stayed 1 night in Aug 2024

8/10 Good

Paul Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren für zwei Nächte mit dem Pkw im Hotel und hatten ein sehr schönes grosses Zimmer im Obergeschoss des Restaurantteils. Die Betten waren gross und bequem. Es gab eine Sitzecke mit Couch und Sesseln. Da wir das Zimmer ausserhalb jeglicher Reiseangebote privat gebucht haben, denken wir, dass es kein Durchschnittszimmer ist. Das Frühstück und auch die Räumlichkeiten waren sehr gut.
Stayed 2 nights in Aug 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Haus bietet Potential, muss aber modernisiert werden. Möbel sind teilweise abgewohnt, Teppich dreckig und die Tapeten aus einer anderen Epoche.
Stayed 2 nights in Aug 2024