Renaca Hotel Guide - Beach Hotels in Renaca, Vina del Mar

"Clean room, comfortable bed, fantastic views. The pool was very nice and we very much enjoyed the jacuzzi. Most of the staff was very friendly. They were over 40 minutes late both days with breakfast which was included with our stay. There was also a problem with being overcharged by the hotel but it was resolved quickly."

"Do not prepay this hotel, I prepaid through Expedia and when I got there they claimed I was supposed to pay directly at the hotel, and had no records that I had already paid. I was allowed to check in without paying again, but they still took my credit card for additional expenses (in case I use the minibar or restaurant) 5 days later they still have not reversed the pre authorization in my credit card for $100 Usd. Hotel is clean but events downstairs create a noisy environment"

"Installations was a little bit old, we could see some ants in the room. When we booked, it said there was a laundry service but finally it wasn't true but they still tried to accommodate us and did our laundry. The service was really good. For a 2 star hotel, it is really good but it was the same price as some 4 stars hotels."

"Facilities are very old. Not clean and there were lack of amenities. I had to ask for towels . Bad smell in overall . "

"I spent a lot of money there and stayed 6 nights. Worst experience ever. They gave us trouble about my 10 year olds service dog , they was rude to my son, he dropped his phone in the the laundry basket and they was rude to him, the owner called me and cussed me out this morning about something I didn’t even do and then told me she threw some of my kids clothes away and told me “ good luck getting them back and digging through the trash” when my boyfriend went to the front desk to ask why they...

"En general el hotel estuvo muy bien, limpio, el Personal muy amable y atento, la limpieza buena, lo único es que no servía el wifi en las habitaciones. De resto todo muy bien y muy bien ubicado "

"Excellent views, especially by night. Bus stop in front of door. Viña del Mar and Valparaíso in half an hour. Go see the sea lions!!!! "