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Rilets Resort & Spa

4.0 star property
Family-friendly hotel with full-service spa and free breakfast

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December 2024
January 2025

Photo gallery for Rilets Resort & Spa

Junior Suite, Balcony
Indoor pool
Reception
Front of property – evening/night
Superior Suite, Balcony

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Parking included
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

Presidential Apartment, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 130 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Economy Double Room, Balcony

Economy Double Room, Balcony

Economy Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Fan
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Fan
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Balcony

Superior Suite, Balcony

Superior Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony

Deluxe Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Map
Rila Monastery, Rila National Park, Bivalarnika Area, Rila, Kyustendil, 2643

What's nearby

  • Church of Rozhdestvo Bogorodichno - 2 min walk - 0.2 km
  • Rila Monastery - 4 min drive - 3.0 km
  • Saparevo Banski & SPA - 72 min drive - 68.7 km
  • Borovets Ski Resort - 101 min drive - 105.7 km
  • Malyovitsa Ski Resort - 118 min drive - 119.6 km

Getting around

  • Sofia (SOF) - 122 min drive

Restaurants

  • ‪Хан Дяволски Води - ‬13 min drive
  • ‪Хотел и ресторант "Магията на Рила - ‬9 min drive
  • ‪Страноприемница Рила - ‬1 min walk
  • ‪Gorski Kut - ‬6 min drive
  • ‪Чайна Мальовица - ‬119 min drive

About this property

Rilets Resort & Spa

Upscale family-friendly hotel
Consider a stay at Rilets Resort & Spa and take advantage of free continental breakfast, a terrace and a garden. Treat yourself to a manicure/pedicure, a massage or a body scrub at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Supervised childcare (surcharge), coffee/tea in reception and a lift
Room features
All 76 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Heating and fans
  • Baths or showers, free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Balconies, free infant beds and electric kettles

Languages

Bulgarian, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms

Property is also known as

Rilets Resort Rila
Rilets Resort
Rilets Rila
Rilets Resort Spa
Rilets Resort & Spa Rila
Rilets Resort & Spa Hotel
Rilets Resort & Spa Hotel Rila

Frequently asked questions

Does Rilets Resort & Spa have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Rilets Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rilets Resort & Spa?

Self-parking is free at this property.

What time is check-in at Rilets Resort & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Rilets Resort & Spa?

Checkout is at noon.

Does Rilets Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Rilets Resort & Spa located?

This family-friendly Rilski Manastir hotel is steps away from Church of Rozhdestvo Bogorodichno and Rila Monastery. St Luke’s Hermitage & St Ivan’s Cave is 3.5 mi (5.7 km) away.

Rilets Resort & Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 6 out of 30 reviews" "
Rating 2 - Terrible. 5 out of 30 reviews" "

7.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Mary, Brisbane, Australia

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property is in need of lots of maintenance. Eg stair nosing were loose in many parts of the building, stains on the carpets in the eating areas. The bed in the double room had a bottom sheet that was unable to be tucked in so landed up sleeping on the mattress cover. How many other people have slept on this mattress cover??? Location excellent.
Loose stair nosings on treads
As anove
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Old hotel. Not clean. Kind staff. Children were not comfortable on the sofa bed.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Need more visible signs at the main road to show where to turn if GPS stop working The road to the hotel is horrible and dark.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Dobrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

elizabeth J

Liked: Property conditions & facilities, room comfort
Beautiful hotel, terrible breakfast service.
Stayed 1 night in Apr 2019

2/10 Terrible

JD, Washington, DC

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible construction. Terrible staff. Terrible experience.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not a 4 star hotel.
Unpolite staff. Unregulated parking at the hotel. Cold and poor quality dinner. The reality is far away than the advertised materials.
Stayed 1 night in Mar 2019

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our holiday was wonderful except the food (specifically the dinners). The first day we had to choose between 3 types of meat and we chose chicken which had taste of fish , the dessert we had was a biscuit cake-old and dry. The second day for main course we didn’t have the option to choose- there was only pork (not every person loves pork), but this time the dinner was delicious. The hotel is amazing but it needs its improvements. Everything in the rooms is new and clean ,but there was a piece in the bathroom that was already broken. On the other hand , the spa was very good and clean. The staff was very friendly ...The hotel also has a perfect location- it’s near Rila Monastery. Overall, I recommend staying there if you want to be among the nature. It’s perfect for couples and friends.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is wonderful, very near the monastery. The room was clean and all of the staff members who we encountered were pleasant. We had breakfast and dinner there. Both were fine. We didn't use any of the facilities, so I can't speak to those, but the pool looked inviting.
Stayed 1 night in Jan 2019

8/10 Good

Ivan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

2/10 Terrible

Manuela

Stayed 1 night in May 2022

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tourisme hôtel au top! très beau complexe parfait ! mais restauration à revoir personnel pas compétent et petit déjeuner vraiment léger. Isolé .Pas trop indiqué impossible d'aller se restaurer ailleurs car éloigné
Stayed 1 night in Sep 2019

8/10 Good

Paola

Liked: Cleanliness, property conditions & facilities, room comfort
Bien
Hotel très bien, confort. Par contre barman pas très gentil, le personnel ne parle pas anglais (!) sauf à la réception, pas de serviettes ni de sorties de bain dans nos chambres, un oubli? Lit excellent, calme, très sympa la partie spa, bon petit dej
Stayed 1 night in Aug 2019

6/10 Okay

mario

Disliked: Staff & service, property conditions & facilities
Lusso in disfacimento
Luogo splendido! Una passeggiata nel bosco lo separa dal monastero di Rila, esterno bello, interno lussuoso con opere d’arte. In giro poco personale, chiediamo un cerotto, prendono la cassetta del pronto soccorso praticamente vuota! Andiamo in stanza molto bella, ma manca il frigo! Lo scompartimento adibito vuoto! C’è il Bollitore ma ne zucchero ne caffè o te! Andiamo al centro benessere: bellissimo , peccato che l’Hamman non funzionava, la stanza di ghiaccio nemmeno così come l’idromassaggio nella piscina. Comunque sauna e bagno turco attive. Non c’era comunque nessun addetto. Colazione minimal. In sintesi bel posto ma merita maggiore manutenzione ( presenti anche parrucchiere chiuso, nightclub chiuso etc..)
Stayed 1 night in Aug 2019

6/10 Okay

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naturaleza y monasterio
La habitación enorme y el baño muy pequeño, le falta mampara para que no se inunde todo. Lo peor el desayuno, muy malo para esa categoria de hotel.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A complete disaster, most windows had the glass broken, missing tiles in the pool, half of the spa were out of service, slow and awful customer service, the food at the restaurant was at best ok though the price were inflated. The whole place was a rip off for the price we paid...
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近里拉修道院的桑拿酒店
酒店設施齊全，就係里拉修道院附近，可步行前往。服務很好，忘帶雨傘，員工都借給我們，我們入住是淡季，可以延遲退房。有室內泳池，有桑拿，而且房費便宜，非常好。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lage im Rilatal
Angenehmer Empfang sehr gutes Essen obwohl schon spät, gute Betten schönes Bad. Frühstück in Ordnung Lage zum Kloster ein Traum
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Le déjeuner est tiède. Il n'y a pas de chaises sur le balcon. Le lit king est composé de deux petit matelas. Section SPA non finie. Femme de ménage aux 2 jours dans la chanbres. Pas de réfrégirateur. Pas de fenêtre vers l'extérieur exceptée la petite porte vitrée du balcon.
Stayed 2 nights in May 2019

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Hôtel à déconseiller
Service médiocre. Chambre pas dispo à 14h comme annoncé car pas prête. On nous demande de patienter. Au bout d'une heure on s'inquiète, la personne nous avait oubliés. Pas de papier toilettes dans la sdb, on en demande à l'accueil la personne nous dit qu'on va nous en apporter, on attend toujours. La douche qui fuit. Au restaurant, on passe commande, le plat de Mr n'est pas disponible, il en choisit un autre. La serveuse revient 10min plus tard pour nous dire que mon plat n'est pas non plus disponible. Je change mais ne prends pas le même que Mr. On se retrouve 30 min plus tard avec le même plat, que ni l'un ni l'autre n'avons commandé, et vraiment pas terrible pour le prix. 2h pour 2 escalopes... Petit dej buffet pas extraordinaire, une seule machine à café pour beaucoup trop de monde. Bref un hôtel plein de prétentions mais rien ne suit derrière. On déconseille vraiment.
Stayed 1 night in Apr 2019