4/10 Poor
Rene
Travelled with group
11 Nov 2024
Liked: Cleanliness, room comfort
Bad choice
Terrible experience staying locked out till 4:16 pm in the heat sweating waiting for someone to know what was going on, the property had no clue of my reservation, hotels.com is trying to get a hold of them but yet they can’t do anything about it, mind while I’m in the other side of the world out in the heat waiting and the time I took to register 2/3 days prior to arriving was in vain total waste of time I wouldn’t recommend this place for anything, not a chance to an early check in, not a chance to a check in on time, not a chance to hold your bags while you wonder around till the check in time, and they didn’t want to give me an hour later for checkout, a total fail completely incompetence and regretful I chose that place to stay there.
Rene
Stayed 5 nights in Nov 2024