Riverside Holidays

Huge rooms and bed, was the comfiest bed I’ve ever slept in. Location was amazing, only a couple of mins walk to central station and a lot of the big sights. Was a good place to stay as only really in the room to sleep. Only a couple of issues, the heating/aircon unit did not work, was very cold one night! Also, would recommend bringing your own shampoo and shower gel as during our one week stay they only replaced the tiny toiletries once. Also they did not change the bed sheets, only made the bed which as mentioned for a week stay they should have been changed. The internet was not very good, and when checking out they initially tried to charge $5 per bag if you want to keep them there for the day. Due to the mentioned issues they did not charge this.

Well let me tell you , place was overpriced to what it looked like. The front lobby just looked unkept. Bar area was ok. I thought that it would be nicely decorated due to the holidays but it was kinda basic. The restroom was outdated, chipped corners , chipped bathtub . When I walked in. I had asked the front area rep to make sure to put the hold on a different card. I gave her the card she swiped it and I told her to remove the previous card hotel amount was held. Well guess what, 4000$ dollars was held on BOTH of my credit cards !! So total of 8k! And it didn’t get cleared until I got back home which was annoying. So never again will I stay there . Bad experience.

Great host mixed with great house which results in reasonable price. All in all, great experience.

Average, No restaurant, No daily housekeeping, checkout 11am.

Great property with a modern vibe, great for a week spent celebrating my daughter's 18th bday. Staff was accommodating, room was great, clean smelled nice. Overall great experience!