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Tru By Hilton Roanoke Hollins

2.5 star property
Hotel with free breakfast, near Hollins University

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Roanoke Hollins

Reception
Exterior
Room, 2 Queen Beds, Accessible, Bathtub
Lobby
Dining

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Parking included
  • 24/7 front desk
The price is €98
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Separate bedroom
Hairdryer
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Separate bedroom
Hairdryer
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Separate bedroom
Hairdryer
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Separate bedroom
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
8161 Gander Way, Roanoke, VA, 24019

What's nearby

  • Hollins University - 6 min drive - 3.9 km
  • Carvins Cove - 8 min drive - 6.6 km
  • Valley View Mall - 8 min drive - 8.0 km
  • Berglund Center - 10 min drive - 10.3 km
  • Center in the Square - 11 min drive - 11.3 km

Getting around

  • Roanoke Station - 12 min drive
  • Roanoke, VA (ROA-Roanoke Regional) - 15 min drive

Restaurants

  • ‪Don Ho's Restaurant & Lounge - ‬5 min drive
  • ‪Golden Corral - ‬7 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Hibachi Grill & Supreme Buffet - ‬6 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬4 min drive

About this property

Tru By Hilton Roanoke Hollins

Hotel near Hollins University
Located close to Carvins Cove, Tru By Hilton Roanoke Hollins provides free continental breakfast, laundry facilities and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a snack bar/deli.
Other perks include:
  • Free self-parking
  • A front desk safe, coffee/tea in reception and free newspapers
  • Smoke-free property, a 24-hour front desk and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 82 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hairdryers and shampoo
  • 55-inch LED TVs with premium channels
  • Fridges, heating and limited housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Roanoke Hollins Hotel
Tru Hilton Hollins Hotel
Tru Hilton Roanoke Hollins
Tru Hilton Hollins
Tru By Hilton Roanoke Hollins Hotel
Tru By Hilton Roanoke Hollins Roanoke
Tru By Hilton Roanoke Hollins Hotel Roanoke

Frequently asked questions

Is Tru By Hilton Roanoke Hollins pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Tru By Hilton Roanoke Hollins?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Tru By Hilton Roanoke Hollins on 3 Dec 2024 start from €98.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru By Hilton Roanoke Hollins?

Self-parking is free at this property.

What time is check-in at Tru By Hilton Roanoke Hollins?

Check-in start time: 3:00 PM; check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Tru By Hilton Roanoke Hollins?

Checkout is at 11:00 AM.

Where is Tru By Hilton Roanoke Hollins located?

Situated near the airport, this hotel is 2.3 mi (3.7 km) from Hollins University and 2.4 mi (3.8 km) from Carvins Cove. Valley View Mall and Civic Center are also within 9 mi (15 km).

Tru By Hilton Roanoke Hollins Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1002 reviews" "
Rating 8 - Good. 260 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 33 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought it was a very nice, clean place. The rooms and the lobby are modern and updated. The price was reasonable.
Stayed 1 night in Nov 2024

2/10 Terrible

Donna

Travelled with family, Business traveller
Floor was dirty. Flying bug on pillow when I walked into room. Spider crawling on the wall. Shower was extremely loud to include the drain. First and last stay at Tru!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice design and amenities, with truly welcoming staff. Warmly recommend !
Stayed 1 night in Oct 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Oct 2024

6/10 Okay

scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We booked a King room. Room I thought was a little on the small side. Tiny 2x2 fridge, no microwave. Continental breakfast had limited options. If you're passing through the hotel is okay. I would not stay here longer than a day or two.
Stayed 2 nights in Oct 2024

10/10 Excellent

Teresa

Stayed 1 night in Oct 2024

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities
Room was very clean and smelled good. Breakfast was average.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and very comfortable
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Ken

Travelled with partner
Liked: Cleanliness, staff & service
Did not seem like a typical Hilton property, room was small, no microwave, it seemed like a low budget knockoff of a typical Hilton property.
Stayed 1 night in Oct 2024

8/10 Good

Amy

Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, but the vacuum cleaner did not catch small bits next to the wall, both in room and bathroom. Toilet seat is loose (room 417 or 419). But this was our second visit, and we like the hotel and its location at Hollins. We recommend Hollywood's Restaurant and Bar on Route 11.
Stayed 1 night in Sep 2024

10/10 Excellent

Serhii

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was very nice. Clean room. Breakfast included. Great for a quick stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Colleen

Travelled with family and small children
Disliked: Property conditions & facilities
Not thrilled with my stay at your hotel. The room above us people were making noise in the early morning, rolling things around on the floor. The front desk folks were not professional. Also, I have written directly to Hilton about the following. Saturday night 8.31 there was a thunderstorm that took the power off in the hotel. No one was notified of this outrage, I had to call the front desk to learn that the hotel was in battery back up and there was no TV, no internet, and no air conditioning. This made for a very quiet evening and to say the least frustrating. I have not heard back from the email I had previously sent so that is why I am sharing again. Noisy customers one night and many essentials missing one of the other nights. Just not fun!! I hope I will receive a refund or something for this inconvenience. I look forward to hearing from someone. I know my previous message indicated I would hear from someone 3 days. I have not heard anything from anyone! Email is best to reach me and if you could let me what time is best to contact you I will do so. Thank you!! Respectfully, Colleen Gibson 8.29-9.1.2024 room 216 Dilgy1267@aol.com
Stayed 3 nights in Aug 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and helpful. The rooms are a little tight, but efficient. There are not many frills, it has more of an efficiency feel rather than a homey fell. Everything was clean and convenient. It sets a little off of the main road so some of the road noise is reduced. I would stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Bill

Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Travelled with family
Liked: Staff & service
Sink clogged in bathroom
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Everything about this place was great. EXCEPT for the floor in my room. It was ABSOLUTELY DISGUSTING!!! You couldn’t see it by looking at it or even walking on it. I checked in late and had to leave early in the morning and I didn’t want to go through the hassle of changing rooms, so I didn’t go back to the front desk. First thing I did was take a shower and the walk from the shower to the bed left the bottoms of my feet BLACK. I cleaned them off with a wet towel and went to bed. The next morning I used the wet towel to wipe a spot on the floor and it left the towel BLACK. I wore socks for my entire stay and left them in the garbage when I checked out. They obviously do not mop the floor when they “clean” the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Sondra, Franklin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean room.
Stayed 1 night in Aug 2024

6/10 Okay

Ekaterina

Liked: Cleanliness
Tru by Hilton was not my thing. They made the rooms very minimalist but that reduced the conveniences, e.g., no microwave, the drapes are not fully blackout, the soap that is tricky to squeeze and too much comes out. The breakfast ended at 9am (on a weekend!!) and didn’t include many options. The only cool thing was a pool table in the lobby and the gym looked nice though I didn’t have time to use it.
Stayed 1 night in Aug 2024

10/10 Excellent

Jillianne

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024