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Mercure Rockhampton

4.0 star property
Hotel in Rockhampton with 24-hour front desk and outdoor pool

Choose dates to view prices

Photo gallery for Mercure Rockhampton

Exterior
Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Lobby
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Laundry
The current price is €96
includes taxes & fees
8 Feb - 9 Feb

Room options

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for River View

Pillow-top beds, in-room safe, desk, laptop workspace

River View

Highlights

Balcony
Air conditioning
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • River view
  • Sleeps 3
  • 1 Queen Bed

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Front of property – evening/night

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9.0 out of 10, Wonderful, (397)
The price is €108
includes taxes & fees
9 Feb - 10 Feb
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About the area

Map
86 Victoria Parade, Rockhampton, QLD, 4700

What's nearby

  • Pilbeam Theatre - 2 min walk
  • Nissan Navara Arena - 2 min drive
  • Rockhampton Showgrounds - 3 min drive
  • Rockhampton Hospital - 3 min drive
  • Stockland Shopping Centre - 3 min drive

Getting around

  • North Rockhampton Station - 2 min drive
  • Rockhampton, QLD (ROK) - 10 min drive

Restaurants

  • ‪Domino's Pizza - ‬17 min walk
  • ‪KFC - ‬13 min walk
  • ‪Giddy Goat Cafe & Bar - ‬10 min walk
  • ‪Yummy Star Noodle - ‬6 min walk
  • ‪Boathouse - ‬8 min walk

About this property

Mercure Rockhampton

Upscale hotel in the business district
Mercure Rockhampton provides amenities, such as dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), smoke-free property and a front desk safe
  • A 24-hour front desk, a banquet hall and a lift
Room features
All 74 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 32-inch TVs with digital channels
  • Wardrobes/cupboards, balconies and mini fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: AUD 28 for adults and AUD 15 for children

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 28 for adults and from AUD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Rockhampton Travelodge
Travelodge Hotel Rockhampton
Travelodge Rockhampton
Rockhampton Travel Lodge
Travel Lodge Rockhampton
Travelodge Rockhampton Hotel Rockhampton
Travelodge Rockhampton Hotel
Mercure Rockhampton Hotel
Travelodge Hotel Rockhampton
Mercure Rockhampton Rockhampton
Mercure Rockhampton Hotel Rockhampton

Frequently asked questions

Does Mercure Rockhampton have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Rockhampton?

As of 5 Feb 2025, prices found for a 1-night stay for 2 adults at Mercure Rockhampton on 8 Feb 2025 start from €95.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Rockhampton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Rockhampton?

Self-parking is free at this property.

What time is check-in at Mercure Rockhampton?

Check-in start time: 2 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Rockhampton?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Rockhampton located?

Located in the heart of Rockhampton, this hotel is steps away from Pilbeam Theatre and Rockhampton Art Gallery. Archer Park Station & Steam Train Museum and 2nd World War Memorial Aquatic Centre are also within 15 minutes. North Rockhampton Station is 21 minutes by foot and Rockhampton Station is 29 minutes.

Mercure Rockhampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 314 out of 1001 reviews
Rating 8 - Good. 417 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Denis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Area is very unsafe and limited parking taken up by their own staff. They have closed off the hotel parking because of breakins and as a way of absolving themselves they now provide next to no parking while gangs roam the streets. Also they slap you with an extra $40 if you want the pullout couch made, although the room was booked for 3 they provided one bed and did not make the pull out couch, this is a blatant and shameless hidden cost. They also didnt let the breakfast buffet know that our breakfast was included so we were asked to pay, when we objected we had to stand there embarrassed waiting while they tried to sort it out.
Stayed 1 night in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at the Mercure, I have stayed there before, it’s close to everything and easy to get to, they need to get more covered parking for people staying there, I didn’t like parking out the back of the Mecure it didn’t feel safe, the staff at the desk were very helpful on arrival, the room was clean but the air conditioning may need a overhaul was very stuffy in the room, the only thing I was disappointed in on checkout they tried to charge my room with a breakfast fee of $28.00, I did not have a breakfast in the restaurant and it was charged to my room on the 23rd which I didn’t check in till after 4.00pm so how could I have had breakfast, the girl at the desk was lovely trying to work out what was going on, I said to check your cameras I was never in there, but management made me feel like I was not telling the truth, so it has put a bit of doubt wether too stay there again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Hanan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like pictured online. So unsafe, detectives were in the lobby yo investigate multiple break and enters and car theft. The rooms were ok but very old nothing like the pictures.
Stayed 1 night in Dec 2024

8/10 Good

Chloe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, clean
Stayed 1 night in Jan 2025

6/10 Okay

Alannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buffet breakfast was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Norine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful view of the river, l spent most my time on the balcony looking over the river and mountains, l will stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the big room and bed
Room was nice and big. Very comfortable. Had to engage the airconditioner as the room was very hot when i got in. A bit tricky understanding the ducted air cond operation.
Stayed 1 night in Oct 2024

4/10 Poor

David

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location under $200 however no secure undercover car parks was available over the weekend and the swimming pool was dirty and unusable. Room was good & breakfast was good. Fine for a transit stayover near restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service
For the Mercure hotel it is not the best quality compared to others I have stayed.
Stayed 1 night in Sep 2024

4/10 Poor

Rhys

Disliked: Cleanliness, staff & service, property conditions & facilities
Reception built in the last 12 months. Rooms refurbished in 1985. Biggest catfish
Stayed 1 night in Aug 2024

10/10 Excellent

JESSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms for the price, clean and comfortable
Stayed 2 nights in Aug 2024

8/10 Good

Cory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lee-Anne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Alanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained and room was clean and good location plus the buffet breakfast at the on site restaurant was perfect.
Stayed 1 night in May 2024

6/10 Okay

George

Business traveller
Comfortable and clean. But not good e for money
Stayed 1 night in May 2024

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Augusta

Travelled with partner
Disliked: Amenities, property conditions & facilities
Parking was very limited and not in a great area. The room needed maintenance, limited hot water no a/c. The front desk was rude at checkout. However, the lady that checked us in was very nice and the bed was comfortable.
Stayed 1 night in Apr 2024

6/10 Okay

Donna

Liked: Cleanliness, room comfort
Disliked: Staff & service
Okay for a short stay
Booked in last minute to break up a long drive. Parking was on site but not designated, lucky to get one as someone left. Room was decent size however the bathroom was very tight. If you had mobility issues you would not be able to step up and over the bath edge to have a shower. The shower body wash was empty with no other soap provided. I let reception know as we left to go to dinner and they said that it would be done while we were out. Upon return reception was not attended and there was still no soap. We used shampoo for washing instead. No drinking water provided in the rooms and no glasses in mini fridge to keep tap water cold. Nice easy walk to plenty of dinner options.
Stayed 1 night in Apr 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2024

10/10 Excellent

Tanya

Stayed 1 night in Apr 2024

8/10 Good

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the mountains and river. Room was clean and comfortable and set up as I had requested- twin beds.
Stayed 2 nights in Apr 2024

8/10 Good

Adam

Business traveller
Liked: Cleanliness
Pleasant room, bathroom smelt bad
Stayed 2 nights in Apr 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made to feel welcome
From the moment I stepped into reception on 19th March 2024, the girls behind the desk greeted me with such warm, friendly smiles, they were always happy to help and I knew I was going to enjoy my stay.
Stayed 3 nights in Mar 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service
If you like a pool don't go there is a pool in the dark indoor pool
Stayed 2 nights in Mar 2024