Breakfast, lunch, dinner served; Italian cuisine, garden views
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Reviews of Hotel Star

3 out of 5
Hotel Star
Via Salaria km 21.500, Rome, RM

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 63 reviews" "
Rating 8 - Good. 22 out of 63 reviews" "
Rating 6 - Okay. 7 out of 63 reviews" "
Rating 4 - Poor. 4 out of 63 reviews" "
Rating 2 - Terrible. 4 out of 63 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryad

Liked: Cleanliness, staff & service, property conditions & facilities
Transport wise but Ups & Downs
Stayed 4 nights in Oct 2024
Response from Luigi on 21 Nov 2024
grazie

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
I always try and stay positive, but we awoke to an ant infestation with ants crawling on us. We stripped the beds to see where they were coming from and found urine coloured stains on mattresses. Manager would not work with Hotels.com to get our money back for next night we paid for and could never stay at. Please avoid until this property puts clients first. Waiting to see if Hotels.com will protect our interests. Will update if resolutions are made.
Stayed 2 nights in Sep 2024
Response from Luigi on 1 Oct 2024
We are sorry for these words. unfortunately not all of what is written is true. you made many requests and when we proposed solutions you always said no. we always try to please the customer, when the customer also cooperates

8/10 Good

Guðmunda

Liked: Staff & service
Stayed 1 night in Sep 2024
Response from Luigi on 1 Oct 2024
THANK YOU

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect mid trip overnight stop driving from Florence to Naples. Self serve laundromat only 1 km away - clean clothes for the rest of our crazy road trip! Arrived late after desk closed, but clear instructions were left at the friendly tavern / coffee shop right next door (I think a business partner maybe?). Limited parking but we felt safe.
Stayed 1 night in Aug 2024
Response from luigi on 14 Sept 2024
thank you

2/10 Terrible

Christine

Disliked: Property conditions & facilities
Staff are wonderful however this hotel is in the middle of no where, if you plan to stay here you will have to drive or you will have to take metro and bus to go to Rome the main tourism city, bus are rare in this area it is terrible !!! And stressful, I don’t recommend
Stayed 4 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I had a very enjoyable stay. The hotel was very nice and the staff was very friendly and helpful. It's a little far from Rome center, but there's a bus you can take right from the hotel parking lot that takes you to Tiburtina metro. Overall, I highly recommend Hotel Star.
Stayed 14 nights in May 2024

10/10 Excellent

Chiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Io e mio marito ci siamo trovati molto bene, è molto comodo per fare una sosta di 1/2 notti per dormire se devi affrontare un viaggio lungo.. L'unico reclamo che facciamo è che la colazione è un pò scarsa secondo noi ci vorrebbe più scelta sia nel bere, sia nel cibo.. Per il resto veramente il top, accoglienza, pulizia della camere ecc.. Personale molto gentile e disponibile. È molto comodo perchè se si arriva dopo l'orario del chek-in ti mandano via sms tutte le istruzioni per poter accedere autonomamente con i codici all'hotel e alla tua camera.. Grazie della vostra accoglienza e disponibilità a presto. Chiara & Antonino.
Stayed 1 night in Aug 2023
Response from luigi on 1 Sept 2023
grazie

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Luigi P on 27 Jul 2023
Grazie infinite da parte di tutto lo staff hotel star, ci mettiamo giornalmente molto del nostro per rendere più piacevole e confortevole il vostro soggiorno, siamo una piccola azienda fatta di persone che si impegnano tutti i giorni con molta determinazione. Questo è il premio per il nostro lavoro. Grazie di Cuore. Luigi P

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. The room was very clean.
Stayed 15 nights in Jun 2023
Response from Luigi P on 27 Jun 2023
Grazie di cuore per il vostro contributo, ci aiuta a crescere. Un ringraziamento a nome di tutti noi dello staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Luigi on 19 Nov 2019
thank you

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2019

2/10 Terrible

brian

Disliked: Property conditions & facilities, room comfort
Hotel Star
Do not be kidded by the write up on the hotel.com website. I booked a triple room so that I could have a kitchenette with a small fridge. There was no kitchen no fridge and not even a kettle. The indicate a king size and single bed. The king size was two singles pushed together which continually parted during the night. I ordered a steak in the restaurant that i would not have fed to my dog. Avoid like the plague.
Stayed 2 nights in Mar 2019
Response from Luigi on 4 Apr 2019
Are you sure?

8/10 Good

Gregory, Takoma Park, Maryland, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid
We stayed in the third floor suite which was perfect for our family of 5. We didn't require the kitchen appliances but they would be nice to have in other circumstances. Staff were very courteous. Parking secure. Up the street seemed a little rough and tumble but nice enough. Wi-Fi only in the lobby. Attached restaurant had a nice outdoor seating area. The invites breakfast was healthy and had a seating area that was surprisingly elegant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked the hotel for layover drive between amalfi coast and tuscany. just needed a clean place to spend the night and this fit the bill perfectly.
Response from Luigi on 11 Jun 2016
thank you very much, we hope to have you back as our guests

10/10 Excellent

Aletta, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but very enjoyable
Response from Luigi on 11 Jun 2016
thank you very much, we hope to have you back as our guests

10/10 Excellent

Steve, Northampton, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed
Hotel Star is on the outskirts of Monterotondo, on a busy main road, Via Salaria, with a direct bus 30 mins into Rome Tiburtina station, which is a transport hub with bus, metro and train links to central Rome and other areas. Staff spoke English and were helpful and informative. There is a reasonably priced restaurant in the hotel with good food and service, and a bar and cafe adjacent. Breakfast was included and was an excellent continental buffet. Our room was clean and comfortable. We were visiting relatives further along Via Salaria and the only drawback was that there is no pavement between the hotel and the outskirts of town, which meant a 100 m or so walk along the edge of a very busy road. Needs a torch at night if walking!
Response from luigi on 7 Apr 2016
thank you very much, we hope to have you back as our guests

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
All fine, except for no hot water. We were forced to have cold showers, quite disappointing.

10/10 Excellent

Rob, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
Superb hotel, about half an hour from central Rome, 50 Euros in a Private hire Mercedes, which the hotel will sort for you. Nice Bar next door. Lovely people, great staff.

8/10 Good

Oronzo, Bitonto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'è di meglio , rapporto qualità prezzo.
Stayed 1 night in Nov 2024
Response from Luigi on 21 Nov 2024
grazie

10/10 Excellent

alessio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Luigi è il ristorante punto forte della struttura Dovete assolutamente mangiare in struttura Prezzo qualità’ ottimo
Stayed 1 night in Nov 2024
Response from Luigi on 21 Nov 2024
grazie

8/10 Good

Antonio

Stayed 1 night in Oct 2024
Response from Luigi on 29 Nov 2024
grazie

2/10 Terrible

Marisol

Stayed 2 nights in Sep 2024
Response from Luigi on 21 Nov 2024
grazie, sarebbe stato piu costruttivo scrivere una motivazione

10/10 Excellent

Leonardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024
Response from luigi on 4 Oct 2024
GRAZIE

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm to be honest very satisfied about this hotel! The staff is very nice, drinks & food are also nice! The hotel was actually in the middle of nowhere, at first it was so stressful but after awhile I got used to it. I would not visit again though, because I wanted to be closer to the center of Rome! If you're by car this hotel is nice to go to!
Stayed 4 nights in Jul 2024
Response from Luigi on 27 Aug 2024
thank you

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Francesco

Stayed 1 night in Oct 2023

8/10 Good

salvatore

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Hotel decente per chi è munito di auto e si trova di passaggio.
Stayed 1 night in Jul 2023
Response from luigi on 11 Aug 2023
grazie

10/10 Excellent

Anabelle

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous sommes très satisfait de notre semaine passée dans cet hôtel. Nous l’avons trouvé propre, bien situé avec les commodités alentour (restaurant de l’hôtel, café/tabac, parking gratuit, station service, autres restaurants à proximité et à environ 25 minutes en voiture du centre de Rome ou du Vatican). Personnel très accueillant et bienveillant. Mon conjoint est en fauteuil roulant et la chambre est bien adaptée. Je recommande.
Stayed 6 nights in Jul 2023
Response from luigi on 7 Aug 2023
Merci beaucoup

4/10 Poor

Katia

Stayed 1 night in Jan 2022

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi sono trovato benissimo, struttura comoda pulita con ristorante e bar h24 sotto, il personale cordiale e Carla fa un ottima colazione quindi un abbraccio ed a presto ragazzi
Stayed 1 night in Dec 2021
Response from Luigi on 20 Dec 2021
grazie tante

8/10 Good

Gregorio Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abbiamo soggiornato in una quadrupla veramente comoda. Tutto ottimo, forse l'unica pecca le pareti da rinfrescare. Nel complesso va bene.
Stayed 2 nights in Sep 2021

4/10 Poor

Placido

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Molto basico
Personale gentile e disponibile, ma struttura non confortevole in termini di pulizia generale, cura dei dettagli (zero) ,arredo e gusto generale . Mi spiace.
Stayed 2 nights in Aug 2021

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo
Stayed 1 night in Jun 2021
Response from Luigi on 8 Jul 2021
grazie

8/10 Good

Gianluca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Luigi on 19 Mar 2021
Grazie

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo, ampio parcheggio, appartamento/camera grande.
Stayed 1 night in Oct 2019
Response from luigi on 19 Nov 2019
grazie

8/10 Good

Cesare

Liked: Cleanliness
Pratico per chi viaggia
Hotel comodo se si viaggia ma nulla di piu'. Camere pulite, da rivedere la colazione, un po' scarna.
Stayed 1 night in Aug 2019
Response from luigi on 10 Sept 2019
grazie

6/10 Okay

Filippo

Liked: Cleanliness, staff & service
Tutto sommato positivo, la struttura un po' trascurata ma non eccessivamente.
Stayed 1 night in May 2019
Response from luigi on 13 Jun 2019
grazie per la recensione. mi permetta di non essere d'accordo con lei sullo stato della struttura, che è del 2011..

8/10 Good

antonino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Hotel piccolo ma confortevole.
Stayed 1 night in Jan 2019
Response from luigi on 19 Feb 2019
grazie

8/10 Good

SALVATORE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018
Response from LUIGI on 22 Aug 2018
GRAZIE

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camera accogliente,personale gentile,ottima ubicazione ma e' molto lontato da Roma
Stayed 1 night in May 2018
Response from LUIGI on 7 May 2018
GRAZIE

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pulito, comodo per chi vuole pernottare nelle prossimità di Roma, buon rapporto qualità-prezzo...
Stayed 1 night in Mar 2018
Response from CRISTINA on 1 Apr 2018
GRAZIE MILLE...

10/10 Excellent

Sabatino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorpresa di Capodanno.
Ottima accoglienza. Così il comfort e la pulizia. Essendo il primo gennaio abbiamo avuto l'opportunità di far colazione più tardi. E' stata comunque ottima ed abbondante. Veramente soddisfatti. Ci torneremo.
Stayed 1 night in Dec 2017
Response from LUIGI on 9 Jan 2018
GRAZIE MOLTE

8/10 Good

ANDERSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from Luigi on 3 Jan 2018
GRAZIE MILLE

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natale a Roma
Hotel più che sufficiente per la mia famiglia, peccato solo sia un po’ distante dal centro. Tuttavia il prezzo pagato è stato davvero ottimo.
Stayed 1 night in Dec 2017
Response from LUIGI on 9 Jan 2018
GRAZIE. MOLTO GENTILE

10/10 Excellent

Andrea Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno di 3 notti in stanza singola
Ho soggiornato per 3 notti in una stanza singola. Camera ben curata, un po' piccola forse ma non mancava nulla. Il bagno era molto confortevole, ben riscaldato e con una grande doccia. Nonostante l'hotel sorga molto vicino alla Salaria, non si avverte alcun rumore durante la notte. La connessione wi-fi ha funzionato piuttosto bene, per effettuare il login bisogna chiedere alla reception di abilitare un account ad hoc. Ho sempre parcheggiato la mia auto senza alcun disagio. La colazione continentale non è male, va segnalato che mancano i cibi caldi. In compenso ho notato che in una cesta c'erano dei prodotti confezionati senza glutine (Schär). Il personale è sempre stato molto gentile.
Stayed 3 nights in Dec 2017
Response from Luigi on 30 Dec 2017
GRAZIE MILLE

8/10 Good

jean-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un motel très confortable.
Un bon hotel pour faire étape près de Rome. Il ressemble à un motel très confortable. Seul le petit déjeuner est à regretter car aucun des produits offerts ne reflète le bon goût italien.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

andrea, Parma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Davvero un bell' hotel!
Molto bene complimenti
Response from Luigi on 11 Jun 2016
grazie, e speriamo di riavervi ns ospiti.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimi
Tutto perfetto!
Response from Luigi on 11 Jun 2016
grazie mille....speriamo di riaverVi ns ospiti

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Luigi on 11 Jun 2016
grazie mille