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AWA Hotel

4.0 star property
Hot springs hotel connected to a shopping centre in Rotorua with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AWA Hotel

Premium bedding, down duvets, in-room safe, individually decorated
Exterior
Rainfall showerhead, free toiletries, hair dryer, towels
Grand Triple Room
Rainfall showerhead, free toiletries, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
The price is €73
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Superior Double Room

Premium bedding, down duvets, in-room safe, individually decorated

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple Room

Premium bedding, down duvets, in-room safe, individually decorated

Superior Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 37 sq m
  • Sleeps 7
  • 3 Double Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 33 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Triple Room

Premium bedding, down duvets, in-room safe, individually decorated

Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Triple Room

Premium bedding, down duvets, in-room safe, individually decorated

Luxury Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 33 sq m
  • Sleeps 7
  • 3 Double Beds and 1 Large Single Sofa Bed

View all photos for Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Grand Triple Room

Grand Triple Room

Grand Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 31 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Twin Room (1 Double Bed + 1 Single Bed)

Premium bedding, down duvets, in-room safe, individually decorated

Twin Room (1 Double Bed + 1 Single Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Grand Triple (3 Double Beds)

Premium bedding, down duvets, in-room safe, individually decorated

Grand Triple (3 Double Beds)

  • Sleeps 6
  • 3 Double Beds

View all photos for Triple Room (1 Double Bed + 2 Single Beds)

Premium bedding, down duvets, in-room safe, individually decorated

Triple Room (1 Double Bed + 2 Single Beds)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

Premium bedding, down duvets, in-room safe, individually decorated

Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

  • Sleeps 7
  • 3 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Triple Room (2 Double Beds + 1 Single Bed)

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Triple Room (2 Double Beds + 1 Single Bed)

  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

View all photos for Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

Premium bedding, down duvets, in-room safe, individually decorated

Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

  • Sleeps 7
  • 3 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin (2 Double Beds)

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Twin (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

Premium bedding, down duvets, in-room safe, individually decorated

Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Double Bed

View all photos for Deluxe Double (1 Double Bed)

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Double (1 Double Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Skyline View (2 Double Beds)

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Twin Skyline View (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Map
2 Kawaha Point Rd, Rotorua, Bay of Plenty, 3015

What's nearby

  • Skyline Rotorua - 7 min walk - 0.6 km
  • Mitai Maori Village - 9 min walk - 0.8 km
  • Eat Street - 5 min drive - 3.8 km
  • Tamaki Maori Village - 6 min drive - 4.5 km
  • Polynesian Spa - 6 min drive - 5.1 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 19 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Wendy’S - ‬10 min walk
  • ‪Gold Star Bakery - ‬3 min drive
  • ‪Burgerfuel - ‬5 min walk
  • ‪Kfc - ‬16 min walk

About this property

AWA Hotel

Upscale hotel near Skyline Rotorua
Located close to Mitai Maori Village and Eat Street, AWA Hotel provides designer shops on-site, a coffee shop/cafe and a garden. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks include:
  • Free self-parking
  • Continental breakfast (surcharge), a nature reserve and a banquet hall
  • A lift and secured bike storage
  • Guest reviews give top marks for the helpful staff
Room features
All 78 individually furnished rooms include comforts, such as premium bedding and first-run films, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and baths or showers
  • 43-inch LED TVs with streaming services, premium channels and first-run films
  • Wardrobes/cupboards, heating and limited housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 23 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Children's toys
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Fixed shower seat
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Sign language-capable staff
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • First-run films
  • Pay films
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Via a different door using key being placed in a lock box with code to be obtained in advance before 10:00 pm]
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50.0 per day.
Cots (infant beds) are available for NZD 50.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 23 for adults and from NZD 20 for children
  • Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
  • Crib (infant bed) fee: NZD 50.0 per day
  • Rollaway bed fee: NZD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua

Frequently asked questions

Is AWA Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at AWA Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at AWA Hotel on 5 Dec 2024 start from €73.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at AWA Hotel?

Self-parking is free at this property.

What time is check-in at AWA Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available from midnight to 7:00 AM for a fee of NZD 20.

What time is check-out at AWA Hotel?

Checkout is at 10:00 AM.

Where is AWA Hotel located?

Located in Fairy Springs, this hotel is within a 10-minute walk of Skyline Rotorua and Mitai Maori Village. Eat Street and Tamaki Maori Village are also within 3 mi (5 km).

AWA Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 77 out of 176 reviews" "
Rating 8 - Good. 50 out of 176 reviews" "
Rating 6 - Okay. 24 out of 176 reviews" "
Rating 4 - Poor. 15 out of 176 reviews" "
Rating 2 - Terrible. 10 out of 176 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Ane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy to get around. Room was great and spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay... Nice little hotel, clean and well kept... Friendly staff and no-hassle check in... On-site parking is free, free wifi... On-site restaurant and breakfast buffet... Easy walk to several local attractions, short drive to several others... Just on the edge of town, close to many dining and shopping options... Comfortable and quiet room...
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Needs more parking space
Stayed 2 nights in Nov 2024

8/10 Good

Maharaia

Liked: Cleanliness
Excellent location for what I had to do and where i had to be .
Stayed 1 night in Nov 2024

8/10 Good

Maggi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out. They lock doors after hours but you can get in a side entrance.
Stayed 1 night in Oct 2024

8/10 Good

VIR

Business traveller
Value for money
Stayed 1 night in Oct 2024

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I read very mixed views about this property. Im pleased to say we had no issues and enjoyed our stay. Rooms were refreshed and modern, clean and tidy. We even enjoyed a lazy massage in the chairs at reception.
Stayed 1 night in Oct 2024

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Hannah-Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The owners are non English speaking but do make the effort to communicate well with you. The room was comfortable
Stayed 4 nights in Oct 2024

6/10 Okay

Tala

Travelled with family and small children
Disliked: Staff & service, amenities
Rooms were not cleaned daily. No flannels and beds only had 1 sheet to cover mattresses with just a duvet. Booked a deluxe double room whichwas average.
Stayed 3 nights in Sep 2024

4/10 Poor

Kahurangi

Travelled with family
Disliked: Staff & service, amenities
Put your PHONE DOWN and get your EYES OFF the computer to welcome people and just ask guests if they are ok as they walk past your desk. The main front door was locked for a period of time leaving two of us waiting outside. It put the person at reception out when I asked if the food I paid for from the restaurant could be brought up to my room. Where is your manaakitanga (hospitality)? This was my 4th stay and sadly; I won't be going back :(
Stayed 2 nights in Oct 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awa hotel is a great choice if you travel to Rotorua.It is located at the gateway of Rotorua.No traffic to be worried.Right across the skyline.Walkable.It is also easy access to Mitai Maori Village.The hotel have 3 meals options. Food was delicious.The room spacious and comfortable.Very clean.Many choices for families.The best choice for you in Rotorua.
Stayed 1 night in Sep 2024

2/10 Terrible

Bhavik

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
We stayed for 2 nights and our stay was included with breakfast. Checked in late at around 9pm. I was asked to pay $50 deposit at the time of check in despite paying in full for the total stay via credit card at the time of check in. I was advised that $50 will be refunded to you on the day of check out. It has been more than 48 hours and i still have not received refund. By the way i was never informed at the time of booking that they do charge deposit as well. On Saturday morning we were given buffet breakfast which was fine. We were advised that on Sunday morning the breakfast will be anything from their menu. When we went for a breakfast on Sunday we got told that we can only order two items from the menu as they can’t make anything else. Very poor communication and coordination. We were only allowed to choose from bacon and egg and omelet. My wife was a vegetarian and there were no options from their menu that we were allowed to order despite paying extra for the breakfast. We requested the staff that if we could do few hours late check out as it was a Sunday and since we did do late check in, we were hoping that they can understand us. But, no, instead they asked us to pay extra money for 2 hours of late check out. Upon requesting few times to try and understand our situation they kept not listening to us and said my boss said to charge. The front staff has language barrier and difficult to understand customers point of view. I think their hotel is 1 star. Avoid it.
Stayed 2 nights in Sep 2024

4/10 Poor

Darren

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Feels like it quotes a new hotel and so the rooms were nice and clean and fresh. But once this place gets a little old- it wont have much going for it. You get what you pay for after all. It was an inexpensive nightly rate and it was a cheap feeling place. The two main problems for me was that the rooms was just too hot. People had chairs propping open the doors to the hallway to get cool air in. I did the same. But that bit made it very noisy. The room had a thermostat - but heaven know why - because the reductionist told that it doesn’t control anything. “The temperature of all rooms is centrally controlled and cannot be adjusted”. Meanwhile everyone was overheating. Terrible service, pointless setup in a new hotel! Said problem - I’m assuming it’s wooden built rather than concrete. It’s just plain noisy. Can hear people walking around on the floor above. From 530am people readying to leave / not much chance of sleep after that. I won’t be staying again.
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, helpful staff with clean rooms. Staff let us borrow umbrellas to use on the tree canopy walk when it was raining at no charge
Stayed 2 nights in Aug 2024

10/10 Excellent

Frankie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
My second time staying here and won’t be my last! Very comfortable beds, bedding and towels are clean. Really nice environment I feel comfortable here.
Stayed 1 night in Aug 2024

8/10 Good

Sunny

Stayed 1 night in Apr 2024

2/10 Terrible

null

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Budget- poorly run “hotel”
When we arrived the front desk were unable to find our booking, after 30 minutes waiting they gave us a room. The room sleeps 4 (as booked), there was only one chair, one stool, 2 cups, 2 glasses 2 bathtowels, one hand towel, hand soap only, no hygiene kit at all(shower caps, moisturisure, etc..), The beds are very uncomfortable. The mattresses are very soft and uneven. We paid for breakfast. The breakfast was terrible: no hot water, no coffee or tea prepared. The staff expect the guest to fill the kettle and turn it on themselves and the milk was sour. Also there were no alternative milk options such as oat or soy. The food was got cold very quickly as the plate warmers were not on. The dining area was freezing cold as the heating was not on. The breakfast option was very limited and there was no cereal for the children. When we tried to talk to reception about it, after not being interested in finding a solution just ignored us and picked up the phone to talk to someone else.
Stayed 2 nights in Jul 2024

4/10 Poor

Linda

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
When we entered the door staff were screaming at each other and stressed. screaming at customers. No customer service. People were waiting for an hour in line to get access to their rooms. The worst experience I have ever had. Laundry was piled up round the corridors of the hotel, beds in the hallway. The place looked untidy and unprofessional. Cleaning staff were working hard but other staff not showing them respect. I will avoid this hotel in the future. Not enough safe car parking.
Stayed 1 night in Jun 2024

10/10 Excellent

Anthea

Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good one night stay
Good hotel for one night, mattress not very comfortable though. Overall good hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Arent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern, clean, and very comfortable with plush bedding and excellent amenities. The hotel's location is perfect—close to Rotorua's top attractions yet peaceful. The ample parking was also convenient. Overall, my experience at AWA Hotel was outstanding. The combination of comfort, location, and excellent service makes it a top choice in Rotorua.
Stayed 1 night in Jun 2024

8/10 Good

Navjot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
I like the family feel.it was very clean nice an warm easy access to your rooms complimentary items at main reception. Games for kids a dairy next door.very happy with our stay there thanke
Stayed 2 nights in Jun 2024