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Ambassador Thermal Motel

3.5 star property
Hotel in Rotorua with 2 outdoor pools and indoor pool

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Economy Apartment, 2 Bedrooms | Private kitchen
Front of property
Terrace/patio
Blackout curtains, soundproofing, iron/ironing board, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi
The price is €84
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

Basic Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Separate bedroom
Fan
Blackout curtains
  • 66 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Basic Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
2 bedrooms
Fan
Blackout curtains
  • 96 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

Basic Studio, Multiple Beds

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Fan
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
2 bedrooms
Fan
Blackout curtains
  • 96 sq m
  • Sleeps 7
  • 2 Double Beds and 3 Single Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Separate bedroom
Fan
Blackout curtains
  • 66 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Economy Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Separate bedroom
Fan
Blackout curtains
  • 66 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Basic Studio, 1 Double Bed

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Fan
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
2 bedrooms
Fan
Blackout curtains
  • 96 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

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The price is €101
includes taxes & fees
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About the area

Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040

What's nearby

  • Eat Street - 5 min walk
  • Tamaki Maori Village - 5 min walk
  • Polynesian Spa - 8 min walk
  • Rotorua Central Mall - 14 min walk
  • Skyline Rotorua - 7 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬7 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬6 min walk
  • ‪Brew | Craft Beer Pub - ‬5 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬5 min walk
  • ‪Hennessy's Irish Bar - ‬9 min walk

About this property

Ambassador Thermal Motel

Hotel in the city centre
Ambassador Thermal Motel provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and an indoor pool
  • Free self-parking
  • Free newspapers, outdoor furniture and luggage storage
  • Tour/ticket information and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Ambassador Thermal Motel boast comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Heating and fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Kitchens, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

We should mention

This property does not have any lifts

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

Does Ambassador Thermal Motel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

How much does it cost to stay at Ambassador Thermal Motel?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Ambassador Thermal Motel on 3 Feb 2025 start from €83.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ambassador Thermal Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ambassador Thermal Motel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Ambassador Thermal Motel?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Ambassador Thermal Motel?

Checkout is at 10 AM.

Where is Ambassador Thermal Motel located?

Located in the heart of Rotorua, this hotel is within a 5-minute walk of Government Gardens, Rotorua i-SITE Visitor Centre and Eat Street. Sir Howard Morrison Performing Arts Centre and Tamaki Maori Village are also within 5 minutes.

Ambassador Thermal Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 200 out of 502 reviews" "
Rating 8 - Good. 218 out of 502 reviews" "
Rating 6 - Okay. 61 out of 502 reviews" "
Rating 4 - Poor. 18 out of 502 reviews" "
Rating 2 - Terrible. 5 out of 502 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Doreen

Stayed 1 night in Dec 2024

8/10 Good

Paulette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wer really nice and welcoming, rooms wer cleaned each morning, the location was ideal only a short walk to restaurants, would def come back again we thoroughly enjoyed our stay thankyou so much
Stayed 2 nights in Dec 2024

8/10 Good

Esme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight stay close to intercity bus station and shopping/food places.
Stayed 1 night in Dec 2024

8/10 Good

john

Decent property
Stayed 1 night in Dec 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Good all round
Stayed 3 nights in Nov 2024

10/10 Excellent

Stevie

Stayed 2 nights in Oct 2024

8/10 Good

Suzanna, Albuquerque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was warm and welcoming. Johns gave us a bigger room than we reserved and even helped us carry our suitcases up to our room. Property looks like your typical family run motel so there's a bit of quirkiness to it. Spa tub was the hottest hotel/motel one we've ever been in which was wonderful! We didn't try the other 2 pools
Stayed 2 nights in Nov 2024

10/10 Excellent

Sze Kiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended almost perfect
Stayed 4 nights in Nov 2024

10/10 Excellent

Ebony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean accomodation, close to resturants
Stayed 1 night in Oct 2024

4/10 Poor

Belinda

Stayed 1 night in Oct 2024

6/10 Okay

Errol, Mangere Bridge

Stayed 2 nights in Sep 2024

8/10 Good

Claire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property was clean but very tired and in need of a refresh (pealing paint, marks, excessively soft worn beds). Nothing to directly complain about or need immediate fixing, just a general feel that I expected better, and that only essential maintenance had been done since covid. (But this was a similar quality standard in many of the other N.I. motels we stayed in during the trip). Kids liked the pools, and a convenient location, walkable to waterfront and dining.
Stayed 3 nights in Oct 2024

4/10 Poor

Liv

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in desperate need for maintenance and repair, I strongly suggested that the room we were in be put aside and fixed before use again. We arrived to a bathroom that was missing a cabinet door, a shower drain that didn't drain and a wet floor from the shower leaking, not to mention the ceiling was covered in mould and the paint is all flaking away. The windows are the only ventilation and it takes all strength to open them due to their position. The floor lino is all pealing away and the room hadn't been vacuumed behind the beds they were covered in thick dust. The bedroom light was strobing in one room and not able to be used. All of these were mentioned to the staff who in my opinion did nothing to warn us or really rectify the issue basically saying we could leave with full refund or stay, I was travelling with my father and my 3 children under 8 in the school holidays, this was not fair options. Wouldn't stay again
Stayed 2 nights in Oct 2024

6/10 Okay

Natasha

Liked: Cleanliness, staff & service, room comfort
No oven was on!!
It was lovely here, felt like a short stay for us. The ovens did not work in every rooms us and family members had and when they did come to turn my one on I could smell something burning an it was because they left the top stove on. Any of my kids could have touched that stove and to make it worst I could not see any smoke alarms, everyone needs these for emergency.
Stayed 2 nights in Sep 2024

8/10 Good

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Sep 2024

4/10 Poor

Ngarua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Parthiv

Business traveller, Travelled with group
Good place and Price worthy
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2024

8/10 Good

Deepak

Liked: Cleanliness, staff & service, amenities
Although it was the basic studio, it was very large and had everything i needed. Only negative was that the room looked a little run down and probably just needs a lick of paint to sort out.
Stayed 3 nights in Sep 2024

6/10 Okay

Ross

Travelled with family
Disliked: Amenities, property conditions & facilities
Front reception pleasant Arrived winter day inyo a warm Unit .very nice .unfortunately Stayed extremely hot all night Due to thermal pipes under floorvof unit .
Stayed 1 night in Aug 2024

8/10 Good

Amber, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service
The best part of this property is the location. We were lucky to have a unit on the lake side so had a beautiful view. The property is very tired, but was really warm and was pretty well equipped with aircon (needed to cool it down as thermal heating a bit much), decent TV, good linen and adequate kitchen equipment. Staff were pretty helpful. One thing I didn’t notice till the day we arrived is that checkin ends at 8, we didn’t make it in time but they were still able to accommodate us. Parking is first come first served (and very narrow) but we were always able to park even on holiday weekend. There is no lift or ramp so accessibility may be an issue for second or third floor rooms.
Stayed 3 nights in Jun 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Jul 2024

4/10 Poor

Greg

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
No hot water
Stayed 3 nights in Apr 2024

6/10 Okay

Tanya

Disliked: Property conditions & facilities
Old motel complex, for the price the room was okay however the outside facilities could do with extra cleaning and maintenance. Thermal pool room was quite rundown
Stayed 2 nights in Mar 2024

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accomodation. Very central location and fabulous views of lake Rotorua! The spa pool was fabulous. The staff were extremely welcoming and helpful. The accommodation was so clean and spacious. Would highly recommend
Stayed 2 nights in Mar 2024