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Rydges Rotorua

4.5 star property
Escape to a tranquil haven surrounded by nature. Relax at your own pace whether that’s lounging by the pool or enjoying dinner at Chapman Restaurant.

Choose dates to view prices

Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Balcony
Suite, 1 Bedroom, City View
Exterior
Spa
Garden
In the heart of Whakarewarewa, Rydges Rotorua offers a serene escape with its lush garden and coffee shop. Unwind in the spa tub or lounge by the outdoor pool - previous guests rave about it! With an on-site restaurant, fireplace in the lobby, and helpful staff, this hotel is perfect for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
The current price is €110
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed (City Facing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 24 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk
  • Whakarewarewa Thermal Reserve - 16 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk
  • Polynesian Spa - 4 min drive
  • Redwoods Whakarewarewa Forest - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬18 min walk
  • ‪Pantry D'or - ‬19 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Rydges Rotorua

Luxury eco-certified hotel near Polynesian Spa
Consider a stay at Rydges Rotorua and take advantage of a coffee shop/cafe, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Chapman Restaurant, offers breakfast and dinner. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • Luggage storage, a banquet hall and tour/ticket information
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All 203 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, recycling and fridges

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (651 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Frequently asked questions

Does Rydges Rotorua have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Rydges Rotorua?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Rydges Rotorua on 3 Mar 2025 start from €110.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rydges Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rydges Rotorua?

Self-parking is free at this property.

What time is check-in at Rydges Rotorua?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Rydges Rotorua?

Checkout is at 11 AM.

Where is Rydges Rotorua located?

Located in Whakarewarewa, this luxury hotel is steps away from Whakarewarewa Hot Springs and Whakarewarewa: The Living Maori Village. Rotorua Golf Club and Whakarewarewa Thermal Reserve are also within 1 mile (2 km).

Rydges Rotorua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1009 reviews
Rating 8 - Good. 292 out of 1009 reviews
Rating 6 - Okay. 138 out of 1009 reviews
Rating 4 - Poor. 55 out of 1009 reviews
Rating 2 - Terrible. 29 out of 1009 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are welcoming and helpful. Room was sparkling clean, beds and beddings were comfortable.
Stayed 2 nights in Feb 2025

6/10 Okay

Jorge, KATY

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I wanted to bring to your attention some concerns regarding your customer service, particularly the behavior of your front desk employees. It's important for the front desk to set a positive tone for customer interactions, as it greatly influences overall satisfaction. I believe addressing this will help enhance the experience for all customers. Thank you for your attention to this matter.
Stayed 2 nights in Jan 2025

4/10 Poor

Sekhar Reddy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff need more training
Stayed 2 nights in Jan 2025

6/10 Okay

Vinay

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff at the restaurant were friendly and nice. The check-in experience was terrible. The check out experience was good
Stayed 1 night in Feb 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice although due to location coukd smell sulphur from the hot pools
Stayed 2 nights in Jan 2025

2/10 Terrible

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
A/C didn’t work. A fan was provided but temperature was still smoking hot. Room was clean but well worn.
Stayed 1 night in Feb 2025

8/10 Good

Kelly, Auckland

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, quiet room
Stayed 1 night in Jan 2025

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, and the bed where most comfortable. Nice place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcus

Travelled with family
Good modern room. Bike storage and bike clean down area with workstand
Stayed 1 night in Jan 2025

10/10 Excellent

Heniti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Amish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere for Children
Stayed 2 nights in Jan 2025

10/10 Excellent

Meryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and spa
Stayed 2 nights in Jan 2025

6/10 Okay

Justine

Travelled with family
Liked: Cleanliness, staff & service
The Sulphur smells so bad you wake up gagging on the smell of sewage. It was so strong it stained the smell of our clothing.
Stayed 1 night in Jan 2025

8/10 Good

Ila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great one night stay. Close to forest, comfortable bed and convenient parking.
Stayed 1 night in Jan 2025

8/10 Good

Taniya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay
Stayed 1 night in Jan 2025

6/10 Okay

Kirstie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived at the hotel, a member of the reception team looked at us and did not greet us, she just looked at us in disgust until another member of the team assisted us. When we arrived in our room it became apparent that the bathroom was dirty, there was a dirty wipe left and around the plug and taps looked unclean, there was also evidence of mould. We complained to reception and were assigned a new room which was cleaner but the bathroom was still run down and had mould, it was not as clean as we had hoped. The pool in the photos looks significantly bigger than in reality, we were hoping to make use of it but it was very busy and not what we expected. We tried to use the vending machine but unfortunately this did not work also. The shower in the room had great pressure but the shower curtains are unhygienic and the temperature kept changing from freezing cold to red hot which was unpleasant. Parking was fine initially on arrival but after going to the redwood tree walk at night, all spaces were taken and we had to park on the road. Overall, the hotel was satisfactory, it provided a place to stay for one night on our trip although it was out of the town centre, most of the staff were friendly (minus the woman on reception!) and the bed was comfortable, it’s just a shame the cleanliness of the hotel wasn’t up to standard.
Stayed 1 night in Jan 2025

10/10 Excellent

Mingli, Wellington

Stayed 2 nights in Jan 2025

10/10 Excellent

tracey

Liked: Staff & service, property conditions & facilities
Pool & spas were great
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful and friendly staff. The room was facing west so it got pretty hot but apart from that I would definitely recommend staying here with a family. Awesome location.
Stayed 2 nights in Jan 2025

6/10 Okay

Abby

Travelled with partner
-
Stayed 1 night in Jan 2025