Silver Fern Rotorua Suites & Spa

5.0 star property
Eco-certified Rotorua motel in Glenholme with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Silver Fern Rotorua Suites & Spa

Family Suite, 3 Bedrooms, Kitchen | Private kitchen
Reception
Executive Suite, 1 Bedroom, Private Pool | Deep-soaking bathtub
Executive Suite, 1 Bedroom, Private Pool
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry
The price is €109
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

Interconnecting Family Suites

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Suite, 3 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

Executive Suite, 1 Bedroom, Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Family Suite, 1 Bedroom, Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Family Suite, 2 Bedrooms, Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

Superior Studio, Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Studio Suite, Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Honeymoon Suite, Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Family One Bedroom

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Executive One Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

Family Two Bedroom Suite

  • Sleeps 6
  • 2 Single Beds and 1 King Bed

Three Bedroom Suite

  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Single Beds

Superior Studio

  • Sleeps 2
  • 1 Queen Bed

Interconnecting Family Suite

  • Sleeps 6
  • 1 Queen Bed

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About the area

Map
326 Fenton Street, Rotorua, 3010

What's nearby

  • Tamaki Maori Village - 2 min drive - 2.0 km
  • Rotorua Night Market - 2 min drive - 2.1 km
  • Polynesian Spa - 3 min drive - 2.1 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.0 km
  • Skyline Rotorua - 8 min drive - 6.5 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬13 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Shadehouse Cafe - ‬18 min walk
  • ‪Pantry D'or - ‬10 min walk
  • ‪Scope Cafe Rotorua - ‬2 min drive

About this property

Silver Fern Rotorua Suites & Spa

Eco-certified motel near Tamaki Maori Village
Located close to Rotorua Night Market and Redwoods Whakarewarewa Forest, Silver Fern Rotorua Suites & Spa provides a garden, a hair salon and dry cleaning/laundry services. Treat yourself to aromatherapy, a body scrub or a facial at Silver Fern Spa Studio, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a hot tub.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Free bike hire, an electric car charging station and massage treatment rooms
  • A front desk safe, luggage storage and a computer station
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Silver Fern Rotorua Suites & Spa have perks, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels and DVD players
  • Balconies or patios, wardrobes/cupboards and kitchenettes

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for NZD 10.0 per day

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Silver Fern Accommodation
Silver Fern Accommodation Motel
Silver Fern Accommodation Motel Rotorua
Silver Fern Accommodation Rotorua
Silver Fern Rotorua Hotel Rotorua
Silver Fern Rotorua Hotel
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites &
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites Spa
Silver Fern Rotorua Suites & Spa Motel
Silver Fern Rotorua Suites & Spa Rotorua
Silver Fern Rotorua Suites & Spa Motel Rotorua

Frequently asked questions

Is Silver Fern Rotorua Suites & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Silver Fern Rotorua Suites & Spa?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Silver Fern Rotorua Suites & Spa on 8 Dec 2024 start from €109.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Silver Fern Rotorua Suites & Spa?

Self-parking is free at this property.

What time is check-in at Silver Fern Rotorua Suites & Spa?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Silver Fern Rotorua Suites & Spa?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Silver Fern Rotorua Suites & Spa located?

Located in Glenholme, this spa motel is within 1 mi (2 km) of Tamaki Maori Village and Redwoods Whakarewarewa Forest. Rotorua Night Market and Rotorua Hospital are also within 3 mi (5 km).

Silver Fern Rotorua Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 601 out of 880 reviews" "
Rating 8 - Good. 230 out of 880 reviews" "
Rating 6 - Okay. 30 out of 880 reviews" "
Rating 4 - Poor. 11 out of 880 reviews" "
Rating 2 - Terrible. 8 out of 880 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Lovely staff and a free upgraded room was appreciated. Would stay here again :)
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff were friendly and helpful. Facilities seemed a little tired and ready for renovation. Short drive but long walk (1.5 miles) into town for restaurants ( breakfast, dinner, etc). Hotel is located close to volcanic springs so location is particularly smelly (sulphur fumes etc). Could be viewed as adding to charm/adventure or being a detraction, depending on personal taste.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cherie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Spa pool. The guy showed us to the room and I should of got him to turn the TV on the channels. This happens in every motel we go to - or is it just us that not use to complicated technology....lol. We couldn't get the TV to work, but that was "okay" as we were tired and slept. I did ring 0 but was out of hours and left a message—never mind. All in all, we loved the room - spa room could do with abit of a wash down though.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so helpful! Very clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Stayed 1 night in Oct 2024

6/10 Okay

Shubham

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff is just great. No question about their hospitality. The only downside was black mould in room.
Stayed 1 night in Oct 2024

10/10 Excellent

Nadezda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids, really convenient, safe and comfortable. We had a bit of issue with sofa bed but manager tried to sort this out for us and we are really appreciative of kindness and care. Definitely will stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. The Hosts were fantastic, helpful and friendly. Will atay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, we booked the honeymoon suite and it did not disappoint. We also booked massages but since it’s right by the main road (which is like hotel row) it was kind of loud with traffic noise and not as relaxing as I’d usually experience in a “spa”. The availability of staff was also a bit limited which means we had to wait until like 8 am to go ask them questions etc. it worked out but as early risers a bit frustrating. There’s also nothing around except other hotels, they even advertise to Uber eats to your hotel room. But eat street was about a ten minute drive away and that had lots of amazing options for food and drink. Parking was also plentiful and easy. Overall I’d stay again, but I’d probably book the honeymoon suite again even if it’s not our honeymoon next time, it was lovely.
Stayed 2 nights in Sep 2024

10/10 Excellent

Min Swee, PETALING JAYA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was very welcoming and friendly
Stayed 1 night in Sep 2024

8/10 Good

Eunice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. The room was quite big and very clean. The kitchen was equipped with the basics, along with coffee capsules, tea selections and milk. We stayed in the shoulder season, in September, and we found the room very cold, even with the heating unit turned up to 26 (normal for us would be 20). The bathroom is very long and the whirlpool tub was an excellent upgrade.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Wilmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. The parking was well designed. The room it self was good, cozy. Only had a problem with the coffee machine which could be cleaned more regularly. But further it was great. Loved the bath.
Stayed 1 night in Sep 2024

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, amenities
Goo place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon, Tauranga

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alway's enjoy staying at the Silver Fern.
Stayed 2 nights in Aug 2024

10/10 Excellent

KAREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
receptionist was amazing, gave such detail definitely would recommend this complex.
Stayed 1 night in Aug 2024

6/10 Okay

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nothing to add..
Stayed 2 nights in Aug 2024

4/10 Poor

Sara

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Misleading advertising.
Stayed 1 night in Aug 2024

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, amenities
It is very convenient.
Stayed 2 nights in Aug 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely motel
Stayed 1 night in Jul 2024

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great family rooms
Stayed 2 nights in Jul 2024