6/10 Okay
Willem van
22 Oct 2024
Liked: Property conditions & facilities
I like that it's a small town property which reflects in many ways it is very Urban however we noticed the friendliness in the staff has definitely changed, when we went for breakfast staff seemed rushed, understaffed, food wasn't filled up unless we requested it. These girls have been working there for years ...this time they're definitely was a change. Not quite sure if this is management? if it is, they need to review this as this is reflecting on people's experience and stay. When we did go for dinner which we did three times items were missing and we didn't get them until we were almost done with our dinner also a big problem was made when we came in with a group of 10 and didn't reserve a spot. They made a big deal about it saying most of the dining room was reserved now they had to put an extra table together, as we were done our dinner which was probably an hour and a half later we noticed that none of the reserved tables were filled except one. Definitely felt unwanted.
Willem van
Stayed 7 nights in Oct 2024