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Hotel de Bourgtheroulde, Autograph Collection

5.0 star property
Luxury Rouen hotel in Rouen City Centre with a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel de Bourgtheroulde, Autograph Collection

Indoor pool
Restaurant
Minibar, in-room safe, individually decorated, individually furnished
Building design
Banquet hall

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast available
The price is €199
includes taxes & fees
2 Jan - 3 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Traditional Double Room

Minibar, in-room safe, individually decorated, individually furnished

Traditional Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Twin Room

Traditional Twin Room

Traditional Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Modern Double Room

Modern Double Room

Modern Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hairdryer
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Prestige Suite

Prestige Suite

Prestige Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Hairdryer
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Double Room Courtyard View

Privilege Double Room Courtyard View

Privilege Double Room Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Hairdryer
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional double room, 1 king size bed

Minibar, in-room safe, individually decorated, individually furnished

Traditional double room, 1 king size bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hairdryer
Bathrobes
Private bathroom
  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Double Room city view

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room city view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hairdryer
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Double Room city view

Privilege Double Room city view

Privilege Double Room city view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hairdryer
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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9.6 out of 10, Exceptional, (494)
The price is €110
includes taxes & fees
19 Jan - 20 Jan 2025
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About the area

Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000

What's nearby

  • Gros Horloge - 3 min walk - 0.3 km
  • Rouen Cathedral - 7 min walk - 0.6 km
  • Tour Jeanne d'Arc - 10 min walk - 0.9 km
  • Saint-Ouen Church - 12 min walk - 1.1 km
  • Charles Nicolle Hospital - 6 min drive - 3.2 km

Getting around

  • Theatre des Arts Tram Station - 4 min walk
  • Palais de Justice Tram Station - 4 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 120 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪JM's Café - ‬2 min walk
  • ‪Auzou le Chocolatier Normand - ‬2 min walk
  • ‪Euro Café - ‬2 min walk
  • ‪Prélude - ‬1 min walk

About this property

Hotel de Bourgtheroulde, Autograph Collection

Luxury eco-certified hotel near Rouen Cathedral
Located close to Musée Jeanne d'Arc de Rouen and Gros Horloge, Hotel de Bourgtheroulde, Autograph Collection provides an adjacent golf course, a terrace and an art gallery on-site. Tee up with amenities such as golf caddies at this hotel. Treat yourself to a facial, a body treatment or a manicure/pedicure at Spa du Drap d'Or, the on-site spa. Be sure to enjoy a meal at L'Aumale, the on-site brasserie. In addition to designer shops on-site and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, a 24-hour front desk and a lift
  • Smoke-free property, free newspapers and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All 78 individually furnished rooms feature comforts such as 24-hour room service and air conditioning, in addition to amenities such as free WiFi and safes.
More conveniences in all rooms include:
  • Changing tables and highchairs
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with Netflix and cable channels
  • Recycling, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L Atrium
  • L'Aumale

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Changing table
  • Children's games
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,306 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.35 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 28.00 per person
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Bourgtheroulde Autograph Collection Rouen
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Frequently asked questions

Does Hotel de Bourgtheroulde, Autograph Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Hotel de Bourgtheroulde, Autograph Collection?

As of 30 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel de Bourgtheroulde, Autograph Collection on 2 Jan 2025 start from €194.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel de Bourgtheroulde, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel de Bourgtheroulde, Autograph Collection?

Valet parking is available for EUR 27 per day.

What time is check-in at Hotel de Bourgtheroulde, Autograph Collection?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Hotel de Bourgtheroulde, Autograph Collection?

Checkout is at 11 AM. Late checkout is available for EUR 110 (subject to availability).

Where is Hotel de Bourgtheroulde, Autograph Collection located?

Located in Rouen City Centre, this luxury hotel is steps away from Musée Jeanne d'Arc de Rouen and Gros Horloge. Rouen Cathedral and Tour Jeanne d'Arc are also within 10 minutes. Palais de Justice Tram Station and Theatre des Arts Tram Station are within a 5-minute walk.

Hotel de Bourgtheroulde, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 534 out of 770 reviews" "
Rating 8 - Good. 165 out of 770 reviews" "
Rating 6 - Okay. 41 out of 770 reviews" "
Rating 4 - Poor. 19 out of 770 reviews" "
Rating 2 - Terrible. 11 out of 770 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities
For a 5 star hotel it was a little tired…it was more like a good 4 star hotel…
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class staffs and service. Amazing breakfast. Will definitely come again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Virginia

Liked: Cleanliness
Everyone was spectacular!! All your staff was pleasant and went well beyond to make sure we had a wonderful stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Antonio

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set within a 15th-century building in the heart of the historical city center, this hotel is truly remarkable. The property blends historic charm with modern comforts, and the staff is exceptionally friendly and attentive. The rooms are clean and well-maintained, and the spa facilities offer a luxurious, relaxing experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here!
Stayed 1 night in Sep 2024

8/10 Good

Virginie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

MARTIN

Poor service, avoid
This was the first night of our honeymoon, they made no effort with this at all. And for the cost of the room this was really poor. We couldn’t wait to leave.
Stayed 1 night in Aug 2024

10/10 Excellent

Paulus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I know my husband responded but the hotel was amazing , the staff are so friendly and helpful and Rouen is beautiful with an amazing centre , can’t thank the staff enough as we both turned up tired and with a rotten cold and they just made us so welcome thankyou
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Excellent service at front fesk
Stayed 1 night in Jul 2024

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebekah, Falls Church

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and helpful, staff who provided so many options for dining and getting around the city. Location is very convenient to trains and ferry.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Rouen
Beautiful hotel in the city centre
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Comfortable rooms. Great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Stayed 2 nights in Jul 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historic property with walkable distances to the old Town, restaurants and train station in Rouen. A stunning courtyard and rooms are amazing! Staff super friendly. Absolutely recommend this property!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Travelled with partner
The value for money is very good.The building, it’s facilities, the location and most of all the staff were all outstanding.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Amenities
Great service, beautiful building and great area.
Stayed 2 nights in Jun 2024

8/10 Good

Linda

Travelled with partner
Liked: Staff & service, amenities
Beautiful and charming hotel in a great location for exploring Rouen and surrounding areas. The staff were very friendly and very helpful. Valet parking worked well and was much appreciated. Lovely room with the turret bathroom fulfilling my childhood dreams! Some attention to detail needed as room was a little tired looking in places (carpet had stains on). The big negative was that having emailed in advance to ask about vegan breakfast options, I was assured that the hotel catered for all dietary needs. It did not. The only thing I could eat for breakfast was fruit - there were no plant based yogurts, milks or any bread that was suitable for vegan diet. I did ask several different staff but in the end we drove to a Carrefour and bought plant-based yogurts, cheese and bread, so that I could eat something other than fruit for breakfast. This was disappointing for a hotel of this standard, when everything else about it was lovely.
Stayed 4 nights in Jun 2024

10/10 Excellent

jean claude, Leon gto.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien place à Rouen
Stayed 4 nights in Jun 2024

10/10 Excellent

Wendolyn, Palm Beach Gardens

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Loved the juxtaposition of gothic ornate with modern. Many dining options around. Large comfortable rooms. Loved our stay here.
Stayed 1 night in Jun 2024