This hotel delivers on what it advertises: an attractive, tolerable sized, inexpensive room with decent enough amenities. There’s a shared fridge in the hall, and they serve a nice free breakfast. The young woman at the front desk is pleasant and speaks good English, although if she is on break (as when I arrived), you’ll need to take a crash course in Bulgarian. A couple of oddities need attention: first, there is no shower enclosure of any kind, so you’ll have a Lake in the bathroom; and second, the overhead lights do not turn off completely - they remain glowing dimly, and I had to unscrew the bulbs to darken the room completely.
The biggest concern I have, and the reason I wouldn’t recommend the hotel, is the location, which is in a very run-down part of Ruse. I would be hesitant to walk this neighborhood after dark. The hotel is also an unattractive 15-20 minute walk from the central plaza. It’s a shame, because the staff is eager to please... but “location, location, location,” as they say...