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Ruthin Castle Hotel

4.0 star property
Family-friendly hotel with 5 hot tubs and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ruthin Castle Hotel

Aerial view
Exterior
Outdoor spa tub
Deluxe Room, 1 Double or 2 Single Beds
Outdoor spa tub

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Hot tub
  • Parking available
  • Pet-friendly
The price is €115
includes taxes & fees
12 Dec - 13 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2012
Premium bedding
Select Comfort bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

The Wild Pheasant Hotel & Spa

Spa
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Parking included
Free WiFi
8.4 out of 10, Very good, (534)
The price is €107
includes taxes & fees
10 Dec - 11 Dec
The Wild Pheasant Hotel & Spa
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About the area

Map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU

What's nearby

  • Ruthin Craft Centre - 2 min walk - 0.2 km
  • Ruthin Gaol - 2 min walk - 0.2 km
  • Llangollen Motor Museum - 3 min walk - 0.3 km
  • Ruthin Castle - 7 min walk - 0.6 km
  • Loggerheads Country Park - 12 min drive - 12.6 km

Getting around

  • Penyffordd Station - 20 min drive
  • Liverpool (LPL-John Lennon) - 67 min drive

Restaurants

  • ‪Feathers Inn - ‬4 min walk
  • ‪The Druid Inn - ‬8 min drive
  • ‪Boars Head - ‬3 min walk
  • ‪The Raven Inn - ‬11 min drive
  • ‪Three Pigeons Inn - ‬7 min drive

About this property

Ruthin Castle Hotel

Upscale boutique hotel in a national park
A terrace, a garden and an arcade/games room are just a few of the amenities provided at Ruthin Castle Hotel. Adventurous travellers may like the hiking/biking trails at this hotel. Indulge in a body treatment, a body scrub and aromatherapy at BAZAAR, the on-site spa. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), self-parking (surcharge) and concierge services
  • Smoke-free property, a banquet hall and massage treatment rooms
  • Meeting rooms, barbecues and a 24-hour front desk
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 58 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with baths or showers and hairdryers
  • 32-inch LCD TVs with digital channels
  • Electric kettles, limited housekeeping and desks

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Tafarn

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1277
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: GBP 35 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Frequently asked questions

Is Ruthin Castle Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Ruthin Castle Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Ruthin Castle Hotel on 12 Dec 2024 start from €114.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ruthin Castle Hotel?

Self-parking is available for a fee.

What time is check-in at Ruthin Castle Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Ruthin Castle Hotel?

Checkout is at 11 AM.

Where is Ruthin Castle Hotel located?

This family-friendly Ruthin hotel is located in a national park, steps away from Ruthin Craft Centre, Ruthin Gaol and Nantclwyd y Dre. Llangollen Motor Museum and Ruthin Castle are also within 10 minutes.

Ruthin Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 917 reviews" "
Rating 8 - Good. 271 out of 917 reviews" "
Rating 6 - Okay. 137 out of 917 reviews" "
Rating 4 - Poor. 61 out of 917 reviews" "
Rating 2 - Terrible. 31 out of 917 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rhirid

Travelled with partner
.
Stayed 1 night in Nov 2024

6/10 Okay

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
Interesting building but no atmosphere of welcome. Tired rooms my bedroom / bathroom smelt of drains. bathroom whilst very nice to look at smelled moldy and took 20 mins to get any amount of hot water as it trickled out. Bedroom was large but carpet worn. Very long walk to room in strange basement area. Did not feel very safe. Bed was lumpy. Restaurant pricey and average. Grounds and views are beautiful but hotel lacks any warmth. Ruthin lovely hill town worth visiting
Stayed 1 night in Nov 2024

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, amenities
Fabulous place loved our weekend there and would return
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a fabulous stay at the Castle. Warm rooms. friendly staff and hungry peacocks!
Stayed 1 night in Nov 2024

10/10 Excellent

Liam, Brough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and helpful staff members. We stayed in the Prince of Wales Suite which was lovely, had a couple of issues but were resolved by hotel staff. We would stay here again.

10/10 Excellent

Sion

Stayed 1 night in Jul 2024

8/10 Good

shelley

Stayed 1 night in Oct 2024

8/10 Good

Charles Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, went as a single person and got the usual small room with no view. But I'm used to that!
Stayed 1 night in Oct 2024

10/10 Excellent

Denise, Maryville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, staff absolutely amazing and attentive. Would stay again!
Stayed 2 nights in Oct 2024

8/10 Good

Sharon

Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
It was lovely being in a castle with history. The room was large and quirky. The area is fabulous. Disappointed that my spa treatment was cancelled half an hour before and asi lived too far away coukdnt return
Stayed 2 nights in Oct 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Lovely place
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another fantastic stay at the castle. Staff always friendly. See you again soon!
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff very warm and welcoming food was great
Stayed 1 night in Oct 2024

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs EV charges in the carpark.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a suite which was out of this world. The only comment for improvement was the heating. The suite was so big the heating never really coped, but a fantastic experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, the room was clean and tidy - could do with a little updating around the hotel. Breakfast was lovely, lots to choose from, never ran out of anything. Staff all lovely.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Another great stay at the Castle. Friendly staff and rooms always clean. But remember it is an old castle so expect some friendly spiders and ghosts! See you again next week!
Stayed 1 night in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher, Wokingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and beautiful grounds around the castle. Always enjoy staying here.
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A really nice and comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, so much to see. The spa was lovely a different experience to be in a hot tub with nature. Staff were absolutely fantastic nothing was too much for them
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fabulous stay at the castle. Staff always very friendly and helpful. See you again soon!
Stayed 1 night in Sep 2024