This hotel was amazing! First, it's exactly as it describes on the website - no internet/tv in the rooms and it's a very quiet resort. With that, it was so relaxing with beautiful views of the mountains. The rooms are very clean with a nice shower and balcony to relax on. The infinity pool lives up to the expectation - it was beautiful! Service was great. As I read in other reviews, some staff don't speak the best English but always were willing to find someone that does. We rarely had communication issues, and they did everything they could to accommodate us. The food was good - menu is smaller but we were very satisfied with the quality. Food pricing is higher than other areas of Vietnam, but that is expected in a remote resort. We thought pricing was very reasonable - definitely cheaper than other resorts. Breakfast was included and made to order - it was delicious as well.
You will read about the ladies that wait outside of the resort to sell you things, so when you go to hike, be ready for them. I will say, when we wanted to go for a quiet hike, they would not leave us alone and followed us for a solid 5 minutes down the road. I've read they will follow you the entire hike, but we found if you don't respond at all, they will eventually leave you alone. They'll always ask where you are from, etc- just don't answer and keep walking. We had luck with that. Overall - very highly recommended this Resort!