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Best Western Hotel Austria & Spa

Hotel in Saint-Etienne with full-service spa and 24-hour front desk

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western Hotel Austria & Spa

Terrace/patio
Standard Room, 1 King Bed, Non Smoking (Twin bed on request)
Restaurant
Superior Room, Multiple Beds, Non Smoking | Bathroom
Sauna, hot tub

Reviews

7.8 out of 10

Good

Popular amenities

7.0 out of 10
Guests liked the amenities.
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Business services
    Business services
The price is €102
includes taxes & fees
4 Oct - 5 Oct
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
LED TV
Free bottled water
Coffee/tea maker
Cable channels
Desk
In-room safe
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Highlights

Air conditioning
LED TV
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
LED TV
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
LED TV
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
20 Bis Place Massenet, Saint-Etienne, 42000

What's nearby

  • Stade Geoffroy-Guichard - 16 min walk
  • University Hospital of Saint-Etienne - 3 min drive
  • Cité du Design - 3 min drive
  • Zenith Saint-Etienne Metropole - 3 min drive
  • Saint-Étienne Exhibition Park - 4 min drive

Getting around

  • Saint-Etienne-La Terrasse Station - 3 min walk
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Pizza Cosy - ‬2 min walk
  • ‪Aux Terrasses de Bacchus - ‬3 min walk
  • ‪Les Négociants - ‬15 min walk
  • ‪La Pizza Riv' - ‬4 min walk

About this property

Best Western Hotel Austria & Spa

Property highlights
Take advantage of a business centre, a full-service spa and a hot tub at Best Western Hotel Austria & Spa. For some rest and relaxation, visit the sauna. In-room WiFi and a snack bar/deli are available to all guests.
Other perks include:
  • English breakfast (surcharge), luggage storage and a 24-hour front desk
  • A lift, a front desk safe and smoke-free property
  • Multilingual staff
Room features
All guest rooms at Best Western Hotel Austria & Spa offer perks, such as air conditioning, as well as amenities, such as safes and free bottled water.
Extra amenities include:
  • 40-inch LED TVs with cable channels
  • Coffee/tea makers and phones

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff

Business services

  • Business centre

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Pets

Pets are allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately EUR 15 for adults and from EUR 7.50 for children
  • Nearby parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Best Western Hotel Austria
Best Austria & Saint Etienne
Best Western Hotel Austria Spa
Best Western Hotel Austria & Spa Hotel
Best Western Hotel Austria & Spa Saint-Etienne
Best Western Hotel Austria & Spa Hotel Saint-Etienne

Frequently asked questions

Is Best Western Hotel Austria & Spa pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Best Western Hotel Austria & Spa?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at Best Western Hotel Austria & Spa on 4 Oct 2024 start from €93.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Best Western Hotel Austria & Spa?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Hotel Austria & Spa?

Checkout is at 11:00 AM.

Where is Best Western Hotel Austria & Spa located?

Situated in Saint-Etienne, this spa hotel is within a 10-minute walk of Musée des Beaux-Arts and Musée d'Art Moderne de Saint-Etienne. Stade Geoffroy-Guichard and Musée des Verts are also within 1 mile (2 km). Saint-Etienne-La Terrasse Station is only a 3-minute walk and Saint-Etienne-Carnot Station is 28 minutes.

Best Western Hotel Austria & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 4 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service
Great hotel for walking distance to the St Etienne football stadium. Basic but with excellent staff. Worth noting sauna/spa has an extra fee
Stayed 2 nights in Jan 2024

8/10 Good

Rodolphe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très confortable et propre, le restaurant pour le soir au top, tres bon. Bemol: parking sur voirie payant, spa payant,
Stayed 1 night in Apr 2024

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAS
Stayed 1 night in Jun 2024

4/10 Poor

stephan

Stayed 1 night in Apr 2024

8/10 Good

Yannick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé 50m du tram/bus « Terrasses » Bon petit déjeuner. J’ai testé le restaurant, bon aussi. TV (1 nuit sur 2 > mauvaise réception) : C+ et C+ Cinéma
Stayed 2 nights in Apr 2024

10/10 Excellent

Ludovic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire ++++
Ras
Stayed 1 night in Apr 2024

8/10 Good

Rovette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à proximité des bus et tram. Plusieurs choix de restaurant aux pieds de l’hôtel et à 5min à pied. Personnel attentionné au petit soin. Par contre très compliqué de trouvé une place de stationnement le soir
Stayed 2 nights in Mar 2024

10/10 Excellent

François

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel accueil de la part de l’équipe et notamment Naji. Bravo et merci à eux
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Très bon Acceuil, le petit déjeuner est sympa. Les chambres sont simples mais fonctionnelles. Le coin spa aussi est top. Par contre l'insonorisation des chambres laisse à désirer, surtout quand le couple à côté célèbre la Saint Valentin.
Stayed 1 night in Feb 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci pour tout.
Stayed 2 nights in Jan 2024

8/10 Good

stephane

Liked: Cleanliness, staff & service
bien, mais...
Hotel un peu vieillissant et qui manque à notre goût de cachet, bien que la cuisine et le personnel ont été très bien. Un peu déçu aussi de la partie spa, qu'on a trouvé cher par rapport à la prestation (30€/personne) bien que privatif. Le petit déjeuner était exceptionnel par contre. Bon hôtel pour affaire mais limite pour un week-end en amoureux.
Stayed 1 night in Jan 2024

8/10 Good

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft liegt für den Besuch des Stadions Geoffroy-Guichard sehr gut. Auch die Straßenbahnanbindung direkt vor dem hotel war für den besuch der Altstadt hervorragend. Dadurch aber auch entsprechende Geräuschkulisse. Das Personal war sehr freundlich und zuvorkommend. Die Schallschutzanforderungen in Frankreich sind von besonderer Art! Die Umgebung bzw. Lage des Hotels ist leider nicht erwähnenswert und nur der Nähe zu dem Stadion als gut zu bewerten. Das Frühstück war ausgiebig und liebevoll zubereitet.!
Stayed 1 night in Sep 2023

10/10 Excellent

Sabahattin

Stayed 1 night in Aug 2023

10/10 Excellent

Lise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très satisfaisant
Personnel très chaleureux et service personnalisé. Établissement propre et bien tenu. Merci pour votre accueil et votre gentillesse. À bientôt
Stayed 3 nights in May 2023

4/10 Poor

SOPHIE ET MICHEL

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Personnel agréable. Pas de parking privé, pas de chariot de transport de baguage à disposition, accès a la chambre (1er étage) compliqué avec des baguages à roulettes à cause d’un canapé qui encombre le passage, petit déjeuner très limité en choix et qualité. Établissement en travaux, odeurs d’évacuation dans la salle de bain, équipements désuets. Une première et dernière expérience pour moi. Étonnant pour un BestWestern !
Stayed 1 night in May 2023

6/10 Okay

corentin

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Xavier

Business traveller
Disliked: Property conditions & facilities
Établissement vieillot Sanitaire en mauvais état. Exemple évier, ébréchée, tablette au-dessus du lavabo, cassé support de douche cassé. Heureusement l’établissement était en cours de rénovation. J’espère que cela me fera du bien.
Stayed 1 night in Jan 2023

10/10 Excellent

SOPHIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
L’hôtel est bien situé. À côté du tram et des autoroutes. Un grand parking est devant. L’accueil est personnalisé, très professionnel. Les chambres sont propres. Le restaurant est très bien décoré et la cuisine y est excellente. Le meilleur rapport qualité prix de st Étienne
Stayed 1 night in Dec 2022

6/10 Okay

Sas

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2022