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Hôtel Le Relais Saint Jacques

3.0 star property
Hotel in Saint-Jean-de-Luz

Choose dates to view prices

Photo gallery for Hôtel Le Relais Saint Jacques

View from property
Front of property
Comfort Double Room +
Marina
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi
The current price is €99
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Minibar
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible, Ground Floor

Double Room, Accessible, Ground Floor

Double Room, Accessible, Ground Floor

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room +

Comfort Double Room +

Comfort Double Room +

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
13 avenue de Verdun, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500

What's nearby

  • Church of St-Jean-Baptiste - 3 min walk - 0.3 km
  • St-Jean-de-Luz Beach - 5 min walk - 0.4 km
  • Port of Saint-Jean-de-Luz Ciboure - 6 min walk - 0.6 km
  • Port de Saint-Jean-de-Luz - 6 min walk - 0.6 km
  • Les Flots Bleus - 16 min walk - 1.4 km

Getting around

  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 1 min walk
  • Biarritz (BIQ-Pays Basque) - 21 min drive

Restaurants

  • ‪Cinéma le Select - ‬3 min walk
  • ‪Place Louis XIV - ‬4 min walk
  • ‪Battela - ‬3 min walk
  • ‪Le Cosmopolitain - ‬3 min walk
  • ‪Etxe Nami - ‬3 min walk

About this property

Hôtel Le Relais Saint Jacques

Hotel by the sea
Hôtel Le Relais Saint Jacques provides everything that you need. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), secured bike storage and a lift
  • Luggage storage and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hôtel Le Relais Saint Jacques feature comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • LED light bulbs, electric kettles and daily housekeeping

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per day); reservations required
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 11.50 for adults and EUR 11.50 for children

Things to do

  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Reusable cups

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 11.5 for adults and from EUR 11.5 for children
  • Nearby parking fee: EUR 20 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Qualys Hotel Relais Saint J
Qualys Hotel Relais Saint J Saint-Jean-de-Luz
Qualys Relais Saint J
Qualys Relais Saint J Saint-Jean-de-Luz
Hôtel Relais Saint Jacques Saint-Jean-de-Luz
Relais Saint Jacques Saint-Jean-de-Luz
Le Relais Saint Jacques
Hôtel Le Relais Saint Jacques Hotel
Hôtel Le Relais Saint Jacques Saint-Jean-de-Luz
Hôtel Le Relais Saint Jacques Hotel Saint-Jean-de-Luz

Frequently asked questions

Is Hôtel Le Relais Saint Jacques pet-friendly?

Yes, Hôtel Le Relais Saint Jacques allows pets (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hôtel Le Relais Saint Jacques?

As of 19 Jun 2025, prices found for a 1-night stay for 2 adults at Hôtel Le Relais Saint Jacques on 22 Jun 2025 start from €94.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel Le Relais Saint Jacques?

Limited spots are available.

What time is check-in at Hôtel Le Relais Saint Jacques?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Le Relais Saint Jacques?

Checkout is at noon.

Where is Hôtel Le Relais Saint Jacques located?

Situated by the sea, this hotel is within a 5-minute walk of Maison Louis XIV, Church of St-Jean-Baptiste and Maison de l'Infante. Port de Saint-Jean-de-Luz and St-Jean-de-Luz Beach are also within 10 minutes. Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) and Saint-Jean-de-Luz Ciboure Station are within a 2-minute walk.

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Hôtel Le Relais Saint Jacques Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 188 out of 299 reviews
Rating 8 - Good. 90 out of 299 reviews
Rating 6 - Okay. 18 out of 299 reviews
Rating 4 - Poor. 2 out of 299 reviews
Rating 2 - Terrible. 1 out of 299 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Property was excellent and right in heart of the town. Only issue was parking was extra and not known at time of booking
Stayed 1 night in May 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Jun 2023

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little 3 star opposite the Gare Very good breakfast and clean rooms Some nice small touches too like bon bons in the room
Stayed 2 nights in Mar 2024

10/10 Excellent

Frederic

Liked: Cleanliness, amenities
We had a very nice stay. Friendly staff. Very nicely decorated room. Close to the train station and downtown. Very quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Amenities
Very Helpful and considerate. The Hotel was charming and spotless
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The hotel was very easy to find being opposite the train station and the old town and the beach were easily accessible. The bed was very comfortable and it was helpful to have a fridge and tea and coffee making facilities.
Stayed 2 nights in Jul 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Stay

Loved this hotel. Very helpful and friendly staff. Great location. Located across the road from the train station, so need for a car. Two minute walk to the centre of town restaurants and cafes. Short stroll along port to beach. Will go back there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is across the road from the train station which was very convenient. The room was a bit small but very clean. The hotel is close to so mean wonderful restaurants.. If we go back to. Saint John de luz.we will definitely stay here again
Stayed 2 nights in May 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The location of this hotel was perfect. We were rail travellers so a hotel opposite the station was ideal. It was very easy to walk into the town and there were many lovely restaurants and bars. The staff were friendly, helpful and accommodating. Our room on the top floor was lovely with views over the water and surprisingly quiet given the location. The bed was comfortable, the room and bathroom clean and well serviced. An ideal short stay!
Stayed 3 nights in May 2024

10/10 Excellent

Kohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cozy, very clean and full of hospitality. satisfied of everything prepared in the room and I cannot imagine of anything to be added.
Stayed 1 night in May 2024

10/10 Excellent

Ellaine

Liked: Cleanliness, property conditions & facilities
The lady who checked us in was very pleasant and helpful. The hotel was in a great location to access the downtown area for shopping, restaurants and beach. It was also very convenient for the train station where we arrived and bus stop we used to leave from. The room was clean and comfortable. We were happy to have a/c, the juliet balcony and a fridge!
Stayed 2 nights in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the property………. One complaint 2 single beds in a room pushed together Not very romantic
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Bernard

Liked: Cleanliness, property conditions & facilities
RAS
Stayed 1 night in Mar 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Séjour très agréable. La chambre était très confortable et la qualité de la literie top. Personnel accueillant et souriant. Bon petit déjeuner complet. Les oeufs étaient sur demande toutefois je n'ai vu personne à qui demander.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ferdaws

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable et confortable

Stayed 1 night in Feb 2025

8/10 Good

brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Tetsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった
Stayed 1 night in Dec 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très très bien

Très bonne situation de l’hôtel ( centre ville et parking sécurisé en sous sol 👍 Grand lit et literie excellente 👏 Propreté rien a redire Personnel très sympathique et attentionné
Stayed 3 nights in Dec 2024

10/10 Excellent

Audrey

Stayed 1 night in Dec 2024